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已答覆Automatic updates vista sp1 now cannot boot windows

  • 2009年7月4日 下午 10:12Sukanya kan 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    MY com automatically downloaded and then treid to install sp1  update now i have the dreded eternal boot scenario. The com wont load windows and inserting the manufacturers  vista disc also does nothing. It wonr  start in safe mode either or any other mode for that matter. Any help? thanks ps I am no computer expert just trid a  few things i read about this "lovely" auto update for sp1  off the net.
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解答

  • 2009年7月5日 上午 05:20Michael Murphy 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     已答覆
    http://support.dell.com/

    If you can not change the Boot Order, you can not do anything.

    If your problems continue, contact Dell Support, or try info below.
    But, if you can not Boot you can not do it.

    Dell Recovery options:

     

    http://supportapj.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

    This is Dell's way to reinstall from the DVD to your computer.


    http://www.vistax64.com/tutorials/88236-repair-install-vista.html


    How To Perform a Repair Installation For Vista


    If that does not work, I would save ALL Data, and do a reinstall.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    How to save Data:

    1. Slave your Hard Drive in another computer, and read/save your Data from there.

     

    2. Put your Hard drive in a USB Hard Drive Enclosure, plug into another computer, and read/save from there.

     

    3. Or, use Knoppix Live CD to recover your Data:

     

    http://www.knopper.net/knoppix/index-en.html

     

    Download/Save the above Knoppix Live CD ISO file.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://isorecorder.alexfeinman.com/isorecorder.htm

     

    Download the Vista Burning software from the above link.

     

    After installing above ISO burning software, right-click on Knoppix ISO file > Copy Image to CD.

     

    Knoppix does not install on your PC; just uses your PC's resources, RAM, Graphics, etc.

     

    Change the Boot Order in YOUR computer/laptop to make the CD/DVD Drive 1st in the Boot Order.

     

    Plug in a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read your Hard Drive.

    When the desktop loads, you will see at least two hard drive icons on the desktop (one for your hard drive and one for the USB drive).

     

    Click on the hard drive icons to open them up and figure out which drive is which.

     

    Right-click the USB drive icon and choose "Actions > Change read/write mode" so you can write to the drive (it's read-only by default for security reasons).

     

    Now find the files you want to back up and drag and drop them to the USB drive. When you are finished, shut down the system and remove the USB drive.



    Good luck with it.

    Cheers.


    Mick Murphy - Microsoft Partner

所有回覆

  • 2009年7月4日 下午 10:37Michael Murphy 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    You say that tapping F8 to get into various Startup options does not do any good for you.

    Try this, and remember to change the Boot Order:

    As is the case with most computer/laptops these days, they do not come with the proper Vista Disk to do Repairs with; only Recovery Disks.

    As yours falls into the above category, download the ISO file at the supplied link, and make a Bootable Disk from it.

     

    Go into your Bios/Setup, or Boot Menu, at startup, and change the Boot Order to make the DVD/CD drive 1st in the Boot Order, then reboot with the disk in the Drive.

     

    At startup/power on you should see at the bottom of the screen either F2 or DELETE, to go into Bios/Setup, or F12 for the Boot Menu.

     

    When you have changed that, insert that Bootable Disk you have made in the Drive, and reboot.

     

    You can do a Startup Repair, System Restore, etc with it.


    Read all info at the website about creating and using it.

    http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

     

    ISO Burner: http://www.snapfiles.com/get/active-isoburner.html


    It makes a very good Repair Vista disk.


    You can do a Startup Repair, System Restore, etc from it.


    It is not a reinstall disk.

     

    And the 32bit is what comes normally on a computer, unless 64bits requested.

    Cheers.


    Mick Murphy - Microsoft Partner
  • 2009年7月5日 上午 05:06Sukanya kan 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Thanks for your  reply, but I DO actually have the manufacturers Windows  Vista disc not a  recovery disc (its a dell XPS 1330 it came with the disc and all driver  discs too) and have tried  booting from it but no joy. once i enter F2 i get all the system info and scroll down to "Boot sequence"
    1. Diskette drive
    2 Internall HDD
    3 usb storage device
    4 cd/dvd/cd-rw Drive
    5 Onboard NIC.

    I manage to UN tick all except 4 so it can only boot from the dvd etc  but it still wont  boot.

    I get into the F12 menus and click "one  time boot" from dvd too and windows loads  files and then I get Blue screen with message ***STOP: 0X0000C1F5 above it saying a  problem  has been detected
     and windows has been shut  down etc etc

    Anyhting else I can do?
  • 2009年7月5日 上午 05:20Michael Murphy 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     已答覆
    http://support.dell.com/

    If you can not change the Boot Order, you can not do anything.

    If your problems continue, contact Dell Support, or try info below.
    But, if you can not Boot you can not do it.

    Dell Recovery options:

     

    http://supportapj.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

    This is Dell's way to reinstall from the DVD to your computer.


    http://www.vistax64.com/tutorials/88236-repair-install-vista.html


    How To Perform a Repair Installation For Vista


    If that does not work, I would save ALL Data, and do a reinstall.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    How to save Data:

    1. Slave your Hard Drive in another computer, and read/save your Data from there.

     

    2. Put your Hard drive in a USB Hard Drive Enclosure, plug into another computer, and read/save from there.

     

    3. Or, use Knoppix Live CD to recover your Data:

     

    http://www.knopper.net/knoppix/index-en.html

     

    Download/Save the above Knoppix Live CD ISO file.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://isorecorder.alexfeinman.com/isorecorder.htm

     

    Download the Vista Burning software from the above link.

     

    After installing above ISO burning software, right-click on Knoppix ISO file > Copy Image to CD.

     

    Knoppix does not install on your PC; just uses your PC's resources, RAM, Graphics, etc.

     

    Change the Boot Order in YOUR computer/laptop to make the CD/DVD Drive 1st in the Boot Order.

     

    Plug in a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read your Hard Drive.

    When the desktop loads, you will see at least two hard drive icons on the desktop (one for your hard drive and one for the USB drive).

     

    Click on the hard drive icons to open them up and figure out which drive is which.

     

    Right-click the USB drive icon and choose "Actions > Change read/write mode" so you can write to the drive (it's read-only by default for security reasons).

     

    Now find the files you want to back up and drag and drop them to the USB drive. When you are finished, shut down the system and remove the USB drive.



    Good luck with it.

    Cheers.


    Mick Murphy - Microsoft Partner
  • 2009年7月5日 上午 05:32Sukanya kan 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    I can't do anything Dell are coming Monday, cannot load any new discs in just stops get blue screen doesnt matter where I try to boot form dvd/ hdd anywhere. What is bothering me is this has happened becasue of a microsoft sp1 update that was done automatically on microsofts "recommended" settings and maybe it will happen again later its extremely annoying and if i lose my data I will not be  a happy  bunny. can any files  be saved?
  • 2009年7月7日 下午 03:04Rehman F - Microsoft Support版主使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Hi Sukanya,

    I hope you are doing good, since you are unable to boot and you get a STOP error, I would suggest you to wait for the Dell support and check what they can do about this. If in case the Dell support does not resolve the issue then you can try the two KB articles below

    Please try the workaround mentioned in the KB articles below.

    www.support.microsoft.com/kb/958069

    www.support.microsoft.com/kb/946084




    I hope it helps.

    I will wait for your response.

    Thanks and regards
    Rehman