How to uninstall Windows XP from a PC badaffected by PAV
None of the guidance to remove the personal antivirus trojan workd for me. It now does not connect to the internet, does not activate network connections- so I can not download anything to remove it. Trying to remove XP, in Safe mode, as Administrator, the add/remove only gave XP SP3 which I removed. That did not remove XP. Now it does not even show Windows XP - so I cant remove it. I tried to do it through commnad prompt by cd\; cd\windows\system32; "osuninst.exe" that brought a message "can not uninstall XP as there is not complete registration information". I tried to boot the PC with the XP CD but I dont seem to be able to boot it with it. I need some step by step help, please. Many thanks
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解答
Hi Ashsrma146,
Thanks for posting your question. This is a Windows Vista support forum but I’ll be happy to get you pointed in the right direction. I would recommend checking Windows XP specific resources:
http://support.microsoft.com/kb
http://www.microsoft.com/windowsxp
http://windowshelp.microsoft.com/Windows/en-US/usingwindowsxp.mspx http://www.microsoft.com/windowsxp/expertzone/newsgroups.mspx
JohnD
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- 已標示為解答Kevin - Support EngineerMSFT, 版主2009年7月15日 下午 04:27
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Hi Ashsrma146,
Thanks for posting your question. This is a Windows Vista support forum but I’ll be happy to get you pointed in the right direction. I would recommend checking Windows XP specific resources:
http://support.microsoft.com/kb
http://www.microsoft.com/windowsxp
http://windowshelp.microsoft.com/Windows/en-US/usingwindowsxp.mspx http://www.microsoft.com/windowsxp/expertzone/newsgroups.mspx
JohnD
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- 已標示為解答Kevin - Support EngineerMSFT, 版主2009年7月15日 下午 04:27
