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ОтвеченоAdd printer problems

  • 4 июля 2009 г. 13:06A R M Медали пользователяМедали пользователяМедали пользователяМедали пользователяМедали пользователя
     
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    I have a Dell laptop and recently had the hard drive replaced due to damage. I have been reinstalling my programs etc. over the past month. I have installed all the latest service packs and believe they installed successfully as I have not received "failed" messages. I am back at home and am trying to reinstall my Canon Imageclass D680. I had no problems installing this computer on the old hard drive, but I have been attempting this for the past two days, have looked at several troubleshooting threads and cannot find what must be a simple solution.

    The printer is not listed so tried using windows update, to no avail.
    I downloaded the driver for the printer from Canon's website and installed. It installed from my desktop, but did not print a test page. I removed the printer and the program with add/remove programs... tried reinstalling... kept getting the sub spooler error... removed again, etc.-- in the end expanded the zip file in c:/dell/drivers/imageCLASS_D680_PrtDriverV110WinVista_EN

    I have seemed to have solved the sub spooler error.

    I finally successfully installed the driver last night BUT it will not print a test page, so I guess not. The printer appears in the list, but is listed as offline when it is not. I am using a USB connection, not wireless.

    I ran DriverCure and it doesn't pick it up.






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