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일반 토론Please read: Windows Defender 0x800106ba error message at startup

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  • 2009년 4월 5일 일요일 오전 1:23trudog 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    I did contact mcafee, all they had me do was disable windows defender.  when i bought the vista two years ago, i had this problem and they had me do something and they both worked at the same time.  I'm so sorry I didn't write it down.  this time they had me disable windows defender.  i told them that i didn't want to disable it, i wanted they both to work.  after the disable he said restart and it will work fine.  i replied of course it will, its disabled.   IDIOT!
  • 2009년 4월 5일 일요일 오후 8:03Sakozee 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hahaha Thanks trudog.
    I went even further, I contacted my computer manufacturer Dell and the poor Dell Tech support guy took so long trying to figure this out, somehow he got Windows defender to work .  I wish had known all this McAfee issue much earlier because now my system is super slow.
  • 2009년 4월 10일 금요일 오전 6:13spotted 1 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Defender successfully fixed - against McAfee.

    Pathway to Success - follow these prompts for Vista!!!!!

    go to Control panel-then Administration Tools - Computer Managerment - Service Application - Services - find windows defender in Services you will notice it will be blank or disabled - now you have to high light windows defender, double click and then select automatic, click on the word Start - apply changes and re boot your computer - and we know this works because it took us 4 HOURS to complete and ours works fantastic - good luck !!!!

    This should also work with XP -
  • 2009년 4월 10일 금요일 오전 10:142jags 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    came up with the same solution then found your thread, could have saved myself a few hours of pain on three differant PCs not very impressed with Mcafee if it causes problems at the very start, anyway well done confirm all working okay
  • 2009년 4월 10일 금요일 오전 10:56Cruiser1 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks Spotted 1 - I also have had the same misfortune - so this has really been a great help to me - you should be working for McAfee - thanks again I will look forward to chatting with you more often -

    cheers -
  • 2009년 4월 10일 금요일 오후 1:18Mr. Jobo 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Well done spotted 1!

    After a 2 hour period spent messing about I found your solution and it worked a treat.

    Mr. Jobo
  • 2009년 4월 11일 토요일 오전 4:44ColorMeFresh 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    Oh the frustration!!!!

    So I tried to do what you said, but after I went into the control panel........I couldn't find the Administration Tools!!!!!

    I swear I am not blind, I started opening up all sorts of things and still didn't find it!

    Help!

    Plus half an hour ago the computer wouldn't let me log in because it said that something was unplugged!  Oh the agony!  Needless to say I restarted it.  As soon as it restarted it shut it self down. Uggggg!

    Once it had restarted itself, it once again came up with the error Ox800106ba.

    That is when I went looking for help and found all of you.

    Please Help, this is truly aggrivating.

  • 2009년 4월 11일 토요일 오전 6:46spotted 1 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Oh !!!! you poor thing !!! well, here is what you should try -

    Now - go to Windows Explorer (you will find this in Start  down in the left hand corner of your screen - then accessories )  then when it opens up under the word Control Panel (ON LEFT) you will find the word "Administrative Tools" then click on that and the word Computer Management  then just follow the prompts in first post but I have just put this in again for you  -* Service Application - Services - find windows defender in Services you will notice it will be blank or disabled - now you have to high light windows defender, double click and then select automatic, click on the word Start - apply changes and re boot your computer - *

    Let me know if this works for you - good luck -  where are you ???? I am in Australia !!!
  • 2009년 4월 11일 토요일 오전 9:04Tabitha87 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    If you're seeing the options like "System and Maintenance", "Users accounts and Family Safety", and so on.. you need to click on "Classic View" on the left on the screen (Under "Control Panel Home"). I hope that helps you if you haven't tried that already!

  • 2009년 4월 14일 화요일 오전 7:08ColorMeFresh 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thank you for you help, I found it. xoxoxox
  • 2009년 4월 14일 화요일 오전 7:10ColorMeFresh 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    I did have to change my view, then I followed spotted1's advise and all is good now. :) Thanks

  • 2009년 4월 15일 수요일 오전 3:23Monyluv 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks for your Great solution to this annoying problem
  • 2009년 4월 22일 수요일 오후 3:24margaret.n 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    spotted 1 - Thanks for your help. Didn't have this problem until yesterday when McAfee acted up after one month with new laptop. Installed existing McAfee using the 3rd of three licenses for 2009 product. Finally chatted online with McAfee support and told me to download Security software from website and not use CD. This obviously crapped up Windows products. Your solution OBVIOUSLY better than McAfee, whose instructions were to disable Win Def. I'm done with McAfee as soon as the script expires in September. Your solution took less than a minute to fix problem. Too bad I didn't find it sooner since I've wasted over an hour trying to fix the problem. Yesterday's endeavor was a three hour waste of time.  Thanks again.
  • 2009년 4월 24일 금요일 오전 7:53gaz5 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

       Hi, thank's for this excellent solution.The McAfee techician told me to disable Win Def, I asked if Windows was aware of this problem he said no! some how I didn't believe him and found your solution it took five minets to fix and works fine!!!

    Thank you again for solution excellent excellent!!!

  • 2009년 4월 25일 토요일 오전 11:34karolsingleton 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Question... the only big difference I have made .. is I actived defender. I guess before it wasn't. I also was told to use stinger.. which I hadn't down loaded.
    It was about the time taht I scanned w/ Stinger that windows defender decided to error.
    I think that is the problem.

  • 2009년 4월 28일 화요일 오후 3:28gaz5 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hi , just one question are you using McAfee software protection on your computer? Because their seems to be a issue with Defender and McAfee! If so the solution posted by Spotted 1 coul be your answer.
    Good luck
  • 2009년 4월 30일 목요일 오전 4:21Cruiser1 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    Hi gaz5

    Yes I am on McAfee full softward protection and windows Defender, there does seem to be a conflict with these two - but do what Spotted 1 did and it seems to work out -

    Cheers

  • 2009년 4월 30일 목요일 오전 4:26spotted 1 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hello gaz5

    To all the people that have replied to me (Spotted1) thank you and it's great that all the communities out there can help one another - have a lovely day everybody -

    thanks again

  • 2009년 4월 30일 목요일 오전 4:29Cruiser1 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hi Vincenzo - Could you please tell me how to give someone a medal on this site -  
  • 2009년 4월 30일 목요일 오전 4:49Vincenzo Di RussoMVP사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hi Cruiser1,

    Need Help with Forums? (FAQ):
    http://social.answers.microsoft.com/Forums/en-US/help

    - What are these little medals under my Display Name?
    - How are my points calculated?


    Hope this helps,
    Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/
  • 2009년 5월 6일 수요일 오전 7:49Trixieak 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    Thanks a bunch Spotted 1.  It worked for me.  Looks like you have helped a lot of people.  Very gracious of you.

     Also, thanks to Tabitha who suggested hitting "Classic View" in Control Panel.  I could not find Administrative services anywhere either.


    YOU BOTH ARE THE BOMB!!!!!

    Thanks

  • 2009년 5월 6일 수요일 오후 8:57ginaleoscorpio 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thank you Thank you Spotted 1 ! After almost a week of doing this and that to get WindowsDefender to work again.I got it to work after doing what you said to do. Its now working as we speak. Again Thank you . Your the BOMB .
  • 2009년 5월 9일 토요일 오후 2:02jmc33 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks for the advice. It worked great. I was about going nuts trying to get the error message to turn off.
  • 2009년 5월 12일 화요일 오전 1:08Gregoryv 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    You are the stuff Spotted 1 ! ! !
    I followed your prompts and now all is working perfectly.  I'm protected and that annoying error message is gone. 
    Thank YOU for taking the time to figure it out, and helping novices like me.

  • 2009년 5월 18일 월요일 오후 6:49wilswilli 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    THANKYOU so very kindly for your help.your info was so easy to understand as you had the sense to put it in plain english.
    highest regards: BILL  (EMAIL:  전자 우편은 보이지 않는다
    TO : Spotted 1       - you are a champ
  • 2009년 5월 25일 월요일 오전 11:35mxerri 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks for the fix. I tried the suggested McAfee fix without success but your fix worked first time and was so easy to follow.

    If anyone else is having the same problem, I can recommend following this fix.
  • 2009년 5월 29일 금요일 오전 3:30jocsam 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    windows defender no inicia la aplicacion: 0x800106ab
    tambien tengo McAfee
    me puede ayudar?

    en mcafeehelp no entiendo

    solo hablo español
  • 2009년 5월 29일 금요일 오전 4:06Vincenzo Di RussoMVP사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hi jocsam,

    Unfortunately, the Windows Vista Community is able to provide support in English only.
    The following URL will help make sure you receive the appropriate support information for your location. Select your region from the drop down list and then click the arrow button:
    http://support.microsoft.com/common/international.aspx

    Courtesy of Matt Hudson - Microsoft Answers Support Engineer.

    Hope this helps,
    Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~~~ My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
  • 2009년 5월 29일 금요일 오전 7:51janesworld2 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thank-you, thank-you, thank-you. Perfect, even for a novice like me............well it took a while but that was because I was unsure of how to find my way around. It was harder to log in here to say thanks!
  • 2009년 5월 30일 토요일 오전 5:56koufakas 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    Hi spotted 1,

    I went all the way and selected automatic but the start button is grayed out. I cannot click it. Any idea?

    Steve

  • 2009년 5월 30일 토요일 오전 6:21janesworld2 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Once you've highlighted 'Windows Defender' before opening it, on the right of my pannel there is a 'more actions' sign. Once clicked try Restart. I only found it after i had successfully accomplished spotted 1s instructions, but it's there to try! 
  • 2009년 6월 9일 화요일 오후 3:49jotcb 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    Spotted 1 saved my weekend,

    Thanks Soooooo much for the very helpful easy to follow directions to get Windows Defender working after installing McAfee....I un-installed and re-installed thinking it did not installed properly, when this didnt work I thought my weekend would be wasted on the phone searching for tech support.... I did a quick search and after only a few minutes I came across your post, followed directions re started and I was working again......YEAH!

    Thanks a million : ) 

  • 2009년 6월 19일 금요일 오전 5:13aprilmae 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    I have been dealing with this for 2 months and I thought I was stuck with it but after reading this, and doing what is posted problem solved.

    THANK YOU
  • 2009년 6월 23일 화요일 오후 6:18rambler13 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thank you, thank you, thank you - I have been trying for months to resolve this problem and you have sorted it in 2 minutes.  Can't thank you enough it has been doing my head in.

    Cheers
               JP
  • 2009년 6월 25일 목요일 오후 12:33sczaro69 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    i have had the same problem, now solved. to stop that message again, do these steps, click start, on search, type services then click; scroll down and double click windows defender, under general, click start up type then click automatic; on the service status click start then you're up and running again.
  • 2009년 7월 10일 금요일 오전 3:49fenway15 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hey this is the only tip that has worked for me with vista. i've been looking for hours trying all sorts of tips and this one worked in minutes with no problems. thanks
  • 2009년 7월 11일 토요일 오후 11:07dlc2428 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks for the info,Window's Defender working .thx
  • 2009년 7월 20일 월요일 오전 8:55sam1975 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    defender error 0x800106ba,  fixed thx to your hard work. cheers
  • 2009년 7월 24일 금요일 오전 12:15pHantOm tHiEf 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    WOW!!! Thank you spotted 1 to help me solve the problem....Fast and easiest way..=D
  • 2009년 7월 28일 화요일 오전 5:35Dave D. 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    Thank God: (For spotted 1)

    Your solution was fast and worked like a charm. I wish that I had known that I needed an advanced software degree before

    purchasing a computer with Windows Vista installed. For anyone else with this problem, and I'm sure that there's quite a few, make sure you switch to the classic view when you open your control panel. Just follow spotted 1's instructions -success.
    You might also discover that this same problem prevents you form viewing or changing your startup programs. 
    Many,Many Thanks Again.
    Somebody please kick McAfee in the ____ for this one!
    Dave D. 

  • 2009년 8월 5일 수요일 오후 2:13marriam 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    to spotted 1
    Thank you very much!
    You like angel, God bless you! 
    :* :* :* & Big Hugs!!!
    Marriam
  • 2009년 8월 5일 수요일 오후 3:50Cardsman 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks worked!!!

    Cardsman
  • 2009년 8월 8일 토요일 오후 4:04zombywolf 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    This worked great. Took all of 2 min's.  THANK YOU
  • 2009년 8월 9일 일요일 오후 4:38tepollack 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    I followed all the instructions but when I entered "Start", the service tried to start but then gave me the following message:

    Error 0x80092003 An Error occurred while reading or writing to a file.

    I am using Vista Home Premium 64 bit

    Tom
  • 2009년 8월 11일 화요일 오후 8:53SamDutton 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    I am a 73 year old novice.  Last night my power went out and this morning when I booted, I got the 0x800106ba error message.  My Help and Support led me to this forum.  I had no idea that Defender and McAfee were involved.  However I followed your instructions (Spotted 1) and upon changing to the Classic View, corrected the problem.  I would not have known where to go without your support.  Thank you so much.

  • 2009년 8월 12일 수요일 오후 7:58mimi37 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    You rock ! I have been wanting to solve this error message, when I purchased a new computer I'm into keeping it clean and free of problems as long as I possibly can . So TY so much  for simple & easy info  for a mom who's is learning  this  computer  stuff and to avoid  the charges to help in these silly errors  that freak us all out , I know  next time  to turn here for great support and helpful advice. Ty again ,Momma mimi 
  • 2009년 8월 12일 수요일 오후 10:18coocoo789 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    All I can say is:  THANKS!!

  • 2009년 8월 13일 목요일 오전 1:27newsoml 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Of course McAfee wants you to disable Window defender, then if your McAfee subscription lapses, they can send a broadcast message that your computer is vulnerable and it won't be caught by windows defender.  There is no reason why the two programs should not be able to run together, sometimes McAfee doesn't always catch everything.  Go figure.
  • 2009년 8월 13일 목요일 오후 4:51Ryanallie1 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hi spotted 1.

         First off, I don't even know how I found thhis site.  But thank God I did.  My problem started when I wnet on vacation for a week.  I used my new HP Laptop for my DeLorme GPS System. So, I couldn't get any up-dates.  So when I got home, I got an error, that my Macafee wasn't fully protected.  So I opened Macafee, and it said it needed attention.  I saw the issues, so I hit the FIT-IT.  It wouldn't correct the problems.   I have ran across this many times over the years.  So as far as I knnow, for me anyways, all I can do is to un-install Macafee, then re-install it.  That way it corrects any issues.  I had to do this when I got home.  That is exactely when my error for my Windows Defender started.  I believe that Macaffe is the problem, and it started the error code oX800106BA.
         But thanks to your information, I was able to correct the problem with your instructions.  I only wish I would have found this site days ago.  It would have saved me many many hours of grief and fustration.  Thanks a Bunch

    .
     
  • 2009년 8월 14일 금요일 오후 6:36golfer sue 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    I think you're wonderful!! It fixed it and I've been messing with this for a couple of days. A quick fix. My many thanks to you.
  • 2009년 8월 15일 토요일 오후 5:09FujiTwo 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hello, I,  like another responder lucked up on this site regarding this problem.  I had been told by a friend that McAfee has a history of being troublesome.  Hence, I hesitated installing the full security package from them when prompted by my ISP.  However, I did and this is when the windows defender problem started.  Anywho, to make this msg. short.  I've just done what you have suggested and the problem has been cleared after a week of frustration of trying to get rid of this error message.  So to join the others in thanking you, I really appreciate your simple solution to this problem.  Take care of you and yours.
  • 2009년 8월 21일 금요일 오전 11:22marko3336 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    well done! at least one is so clever :-),thanks so much-you saved my time.
  • 2009년 8월 22일 토요일 오전 5:09Exploded 5-point 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks a lot Spotted 1 - u r the only one who knows what you're doing!  as has been seen, mcafee doesn't seem to know anything about how to solve the problem right.  ur solution worked exactly as stated above.  that's all it should take.
  • 2009년 8월 25일 화요일 오후 7:42nocando 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    thanks Spotted1. Only came across this problem, having been away on 2 wks holiday. struggling with all the windoows help, but your solution was spot on.

    thanks - from Belfast

    Do you know how to fix MS Messenger connection problems. Ever since I installed McAfee, an error message keeps coming up " We can't sign you in to MS Messenger. There might be an internet problem "
  • 2009년 8월 26일 수요일 오후 4:38awoff 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thank you! you are a life saver and much more knowledgeable than any dell or microsoft/windows support systems.
  • 2009년 8월 26일 수요일 오후 4:40awoff 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    colormefresh:  also, just make sure you are logged in as the computer administrator and not just a system user.
  • 2009년 8월 30일 일요일 오후 4:23jumbliemoon 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thank you for this information
  • 2009년 9월 5일 토요일 오후 6:58Tebero 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hi spotted 1 really worked.
    I tried a couple of solutions before finding yours.
    Followed your instructions and complete success, thanks again......
    Tebero
  • 2009년 9월 6일 일요일 오후 7:37smiller315 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    I am going to try this right now!! Will contact you when I'm done.
  • 2009년 9월 7일 월요일 오전 4:26smiller315 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thanks for the tip, I did applied your tips this morning and it turned out great!!!! Thank you oh spotted 1!!
  • 2009년 9월 7일 월요일 오후 5:14Ngon Nguyen 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Thank you very much,
     I did what you posted. Just 1 minute, after that I restart my computer  a Windows Defender 0x800106ba error message at startup is gone.
     Unbelievable, you was great A+++++ spotted 1
  • 2009년 9월 13일 일요일 오전 3:11Ir.JosAndyT.,MM 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Defender successfully fixed - against McAfee.

    Pathway to Success - follow these prompts for Vista!!!!!

    go to Control panel-then Administration Tools - Computer Managerment - Service Application - Services - find windows defender in Services you will notice it will be blank or disabled - now you have to high light windows defender, double click and then select automatic, click on the word Start - apply changes and re boot your computer - and we know this works because it took us 4 HOURS to complete and ours works fantastic - good luck !!!!

    This should also work with XP -

    I want to appreciate your 4 HOURS to complete and ours work fantastic. Great! TQ
  • 2009년 9월 15일 화요일 오후 2:26JVinc 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Works great! Did this one day, but upon reset/McAfee reload, it begins again. Windows Defender is off.
  • 2009년 9월 19일 토요일 오후 10:23hamp68 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    I can't get  my windows up it just a black sceen and black screen with an open window in it, that is how I can still use my computer. I cant figure out how to get my desktop to come back
  • 2009년 9월 27일 일요일 오전 7:02schlizzelpops 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    Why have I not found you sooner???   I have worked on this for a few months......boot up, shut down, type this, go here...go there
    boot up, shut down.........

    I LOVE YOU!

    NOW, how do you make this damn VISTA work a little faster????  Do you know how many times I saw that little circle go round and round while I tried all the "experts" advice!

    Thank you, Thank you  from Southern California!

  • 2009년 11월 3일 화요일 오전 2:31Carlos Sbaraini Neto 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Hello, I'm beta client Carlos Bacarel CIContábeis, I was reading your explanation, and verifyed that service was in automatic mode and had started, the message Wich Defender give me is  expired time, I'm using Vista OEM since 2007 and reinstalled some times, fact :when I did a clean installation in myNotebook, more or less in the four time, with DVD valid license, don't can activate more, on line, only with talking with support Microsoft, wich with telephone call, gave me one number and before, I gave they my number wich confirmed that was Windows Vista Ultimate, then OK activacted on line, is the only method, by internet.
    Thanks, from a father that have a daughter living in Biron Bay-Austrália, with my sister, don't forgett the second name "SBARAINI",Karina and Maria Marta.From Iguaçu Falls Cascavel city, Paraná, Brasil.
    Goodbye friend!
    ________________________________________ & ____________________________________<NO_SPAM> 
    Bacharel em Ciências Contábeis