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  • 2009年7月4日 22:10bosox34 ユーザーのメダルユーザーのメダルユーザーのメダルユーザーのメダルユーザーのメダル
     
    I have lost the ability to scroll on a page, I can only scroll with the scroll bar on the side.
    How do I get back the ability to scroll on the page I have downloaded, this has happened on all the pages I download
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回答

  • 2009年7月5日 11:07James- Support EngineerMSFT, モデレータユーザーのメダルユーザーのメダルユーザーのメダルユーザーのメダルユーザーのメダル
     回答済み
    Hello bosox34,

     Thank you for using Microsoft Windows Vista Forums. 

     Have you recently made any changes to your operating system?  Are you using Internet Explorer or another browser?  I would suggest to try a System Restore to a point in time prior to this problem occuring.

     Using the System Restore tool may not necessarily help you determine the issue. The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the issue. When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed. 


     

    Running the System Restore utility…

    1.     Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore.

    2.     Click Continue or provide Administrator credentials if necessary.

    3.     Click Choose a different restore point, and then click Next.

    4.     Select a Date and Time prior to first sign of the issue you’ve described.

    5.     If the date you need is in excess of (5) days click the Show restore points older than 5 days check box.

     

    Important Notice: That System Restore affects Windows system files, programs, and registry settings. It can also make changes to scripts, batch files, and other types of executable files on your computer. Thus, any recently installed programs, updates, or changes to configuration will be lost if you use System Restore. However, make note that System Restore does not affect personal files, such as e-mail, documents, or photos, so it cannot help you restore a deleted file.

    How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista
    http://support.microsoft.com/kb/936212/
    James Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

すべての返信

  • 2009年7月5日 11:07James- Support EngineerMSFT, モデレータユーザーのメダルユーザーのメダルユーザーのメダルユーザーのメダルユーザーのメダル
     回答済み
    Hello bosox34,

     Thank you for using Microsoft Windows Vista Forums. 

     Have you recently made any changes to your operating system?  Are you using Internet Explorer or another browser?  I would suggest to try a System Restore to a point in time prior to this problem occuring.

     Using the System Restore tool may not necessarily help you determine the issue. The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the issue. When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed. 


     

    Running the System Restore utility…

    1.     Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore.

    2.     Click Continue or provide Administrator credentials if necessary.

    3.     Click Choose a different restore point, and then click Next.

    4.     Select a Date and Time prior to first sign of the issue you’ve described.

    5.     If the date you need is in excess of (5) days click the Show restore points older than 5 days check box.

     

    Important Notice: That System Restore affects Windows system files, programs, and registry settings. It can also make changes to scripts, batch files, and other types of executable files on your computer. Thus, any recently installed programs, updates, or changes to configuration will be lost if you use System Restore. However, make note that System Restore does not affect personal files, such as e-mail, documents, or photos, so it cannot help you restore a deleted file.

    How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista
    http://support.microsoft.com/kb/936212/
    James Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.