Hi Getslinky,
Thank you for posting at Microsoft Vista Community Forums.
This issue may occur if DirectX is installed incorrectly on the computer.
Hence you may have to reinstall DirectX in safe mode.
To reinstall directx in safe mode follow the steps as described in the KB article 256182 which can be viewed at the
link http://support.microsoft.com/kb/256182
Also make sure that the computer is updated with latest Windows Updates and service packs.
Hope this works.
Regards,
Deepak M – Microsoft Support
Deepak M
Microsoft Answers Support Engineer
"Sometimes, real fast is almost as good as real time."