Sync and Devices

Announcements

• How to report abuse with Windows Live Sync

  Tyler BaMSFTWednesday, August 05, 2009 3:59 PM

  Thanks for coming to Microsoft Answers. We are working to make this the easiest and most helpful forum experience on the Web.
  
  If you would like to notify Microsoft of a violation of the Windows Live Synch TOU or COC please click here and submit a report.  Please do not post any links or images of abuse content on any of the Answers forums. 
  
  PLEASE NOTE: In order to best protect our users privacy we are unable, in most cases, to provide updates on a report of abusive content

• Windows Live Sync outage and software update

  Kaarin – Windows Live TeamMSFTFriday, October 23, 2009 8:50 PM

  Windows Live Sync users,

   

  We sincerely apologize for the extended period of downtime yesterday. We discovered a serious problem in Windows Live Sync that could cause problems in rare cases for people who used Windows Easy Transfer. As a precaution, at 9:15 Pacific Time (UTC-7) yesterday we decided to stop allowing people to sign in to Sync until we could fix the problem. Early this morning, we released an update to Sync and began allowing people to sign in again.

   

  The next time you use your computers that are running Sync, you’ll be prompted to update the program. This is a required update and you won’t be able to connect until you install.

   

  If your computer was already running Windows 7 before this update, you’ll have to go to the Sync website to add your computer back to all the folders you’re syncing. We know this is a hassle and we apologize for this inconvenience. You’ll also see that your computer shows up on the Sync website with a new name—you can safely go ahead and delete the old computer from the website. Rest assured that your files and folders are safe.

   

  We found this problem in Sync through internal testing, and although it was very rare, keeping your data safe is our highest priority. We wanted to be absolutely sure that this problem wouldn’t happen to anyone.

   

  Thanks,

   

  Eric Doerr

  Group Program Manager, Windows Live

• Windows Live Sync: Now on Snow Leopard

  AyakoSh - Microsoft SupportMSFTTuesday, November 03, 2009 12:48 AM
  Windows Live Sync users,
  
  We’re happy to announce that Windows Live Sync for Mac now supports Snow Leopard!
  If you’re a Snow Leopard user, you can get the new Sync software for Snow Leopard here. Thanks so much for your continued interest in Sync, and for your patience while we worked out some stubborn compatibility issues we had with Snow Leopard. If you’re using Sync on a Mac that is not running Snow Leopard, you don’t need to update anything.
  
  Thank you,