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Windows > Windows 7 Forums > Windows Update > Windows 7, Brand new Dell Studio (bought it a week ago, returned today for a new one and I am still having the same problem on teh new computer), Internet constantly FREEZES.
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AnswerWindows 7, Brand new Dell Studio (bought it a week ago, returned today for a new one and I am still having the same problem on teh new computer), Internet constantly FREEZES.

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  • Thursday, November 05, 2009 2:01 AMPA Bear MS MVPMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    1. Does the behavior persist if you start IE in No Add-ons mode?  To start IE in No Add-ons mode:

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!

    3. What anti-virus application or security suite is installed, is your subscription current, and is it supported in IE8 and Win7?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

    4. Has a(nother) Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)?

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
     

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  • Thursday, November 05, 2009 2:01 AMPA Bear MS MVPMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Sign In to Vote
    0
    Sign In to Vote

    1. Does the behavior persist if you start IE in No Add-ons mode?  To start IE in No Add-ons mode:

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!

    3. What anti-virus application or security suite is installed, is your subscription current, and is it supported in IE8 and Win7?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

    4. Has a(nother) Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)?

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft