Hi, I hope someone can help. Since i have installed Windows 7 my pc freezes on a regular basis. I have a Asus P5QC motherboard with a Intel Core 2 Quad Chip. I dont know if it could be an error with the board etc.
- Hi, I hope someone can help. Since i have installed Windows 7 my pc freezes on a regular basis. I have a Asus P5QC motherboard with a Intel Core 2 Quad Chip. I dont know if it could be an error with the board etc.
- Moved byMike - Support EngineerMSFT, ModeratorWednesday, November 18, 2009 8:39 PMMove to correct category. (From:Windows Update)
4 people got this answerI do too
Answers
Hi Rooipepper,
Thank you for visiting the Windows 7 Community. Do you receive an error message? If so, what is the exact message? Try these steps for more details and troubleshooting to help you resolve the issue.
Click Start > Control Panel > All Control Panel Items > Performance Information and Tools > Advanced Tools
On this screen, under Performance issues, you may see issues listed there. You may also click on View performance details in Event log. If you use the latter, the Event Viewer opens. In the middle column, titled Number of events: (###), click on the Event ID heading so that the events are grouped in numerical order. Highlight the events that show Error or Critical in the Level column. In the lower box, on the general tab, you should see any applications or causes of the freezing. You can also right-click the event and select Properties for more details.
Please let us know if this helped.
Dena
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked As Answer byMark L. FergusonMVP, ModeratorMonday, November 30, 2009 3:01 PM
All Replies
- I have the exact same problem currently. My comp froze a few random times on Vista, but after running my upgrade to Win7 I am having this problem more and more frequently. I cannot have the computer running for more than 2 or 3 minutes anymore before it randomly freezes with no explanation. I am not sure what the extra code is for my particular motherboard, but it is an Asus, and i have an Intel Core 2 Quad Chip as well, there -has- to be some connection. Any help at all would be awesome.
I am also going to try to contact Microsoft about this now that I think there may be a connection between this kind of motherboard and an intel processor, dunno if they can help, but I will try. - Yup same issue for me, had vista home premium no issues with that 1 what so ever, bought Windows 7 home premium full version and its randomly freezing on me, i can leave my comp on for 1 hour or so doing nothing on it but it just radomly freezes whenever.
AMD Athlon(tm) 64 X2 Dual core processor 4600+ 2.40GHz
4.00GB
NVIDIA GeForce GT220 - I am having the same problem as well. Except it only freezes when I am playing games such as Crysis. I have Intel Core Duo 2.8GHz, GTX260M Video Card, Dual 4GB 1333Mhz RAM
- Same here. I have an older system, P4 3GB, 2GB RAM. W7 update 'widget' found no problems. Since installing W7 I cannot usually stay online for more than 5 mins. All updates done, everything I can find relating to performance has been scanned, only 'issue' is that onboard graphics card will not run DirectX, so will not support Aero.
Same computer had no issues with XP other than speed. Everything cleared off before 'upgrade' to W7, about 200GB free HD space. W7 won't let me roll back to XP as 'Windows detects that the version you are trying to install is older than the current one'
First 'freeze' sometimes only lasts a few mins, if I walk away the system will start up again and continue as if nothing had happened - but second lockup a few mins later usually requires a reset.
The only repeated error I can find in 'Error reporting' is a number of 1001 errors.
Computer is useless as is, I'd appreciate any suggestions.
Cheers
Keith - Hey,
The final option is to re-install Windows 7. I had the same problem but when I installed windows 7 everything worked well.
After you install windows 7 though you have to talk to your technician to see what drivers you are supposed to download in order. Apparently there's an order that prevents freezes when you're downloading your drivers. and now I have no problems it doesn't slow down I can play Crysis now without it freezing.
Good Luck
-Apollo24 - I am having the same problem Sometimes it will freeze randomly while on the internet and other times it will freeze while playing sims3 for example.
build 7600
evga n Force 750i SLI Motherboard
Intel core 2 quad cpu 2.33
4.0 gb memory
EVGA GeForce 9500 GT 1GB video - Look at my most recent post
-Apollo24 - Re-installing W7 has had no effect at all. System restore has had no effect at all.
On top of everything else, W7 has now 'lost' the settings for my Acer monitor, so that I am unable to set the correct resolution: device manager now just shows my monitor as a 'Generic PnP monitor'. The driver update I downloaded early on for the Acer now doesn't seem to be on the MS site at all. Hi Rooipepper,
Thank you for visiting the Windows 7 Community. Do you receive an error message? If so, what is the exact message? Try these steps for more details and troubleshooting to help you resolve the issue.
Click Start > Control Panel > All Control Panel Items > Performance Information and Tools > Advanced Tools
On this screen, under Performance issues, you may see issues listed there. You may also click on View performance details in Event log. If you use the latter, the Event Viewer opens. In the middle column, titled Number of events: (###), click on the Event ID heading so that the events are grouped in numerical order. Highlight the events that show Error or Critical in the Level column. In the lower box, on the general tab, you should see any applications or causes of the freezing. You can also right-click the event and select Properties for more details.
Please let us know if this helped.
Dena
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked As Answer byMark L. FergusonMVP, ModeratorMonday, November 30, 2009 3:01 PM
- There are a ton of entries, most say that something or another is caused a delay in start up. It does not say that the start up was unsuccessful or unable to load eventually. I have this exact issue where my system will randomly freeze and I have to do a hard reboot. It has happened after using the system for an hour, and is has happened after 10 minutes. There isn't any one particular program that is running when it freezes, nor one that I have run and shut down. It seems totally random. I have a new Lenovo IdeaPad that had been running Vista 64-bit prior. I did a full install with the WIN7 software, not just the upgrade. T6400 core2Duo at 2.0Ghz with 4GB PC3-8500 DDR3 SDRAM. I have run a registry cleaner, Upgrade Advisor, and the Lenovo update tool and haven't found anything.
I have lost a considerable amount of work because I was in the middle of something when it froze, and I really depend on this laptop for writing my dissertation as well as consulting work that pays the bill. If I could, I would move back to Vista 64 as it was stable, but Lenovo didn't provide the discs.
Please please please help with this. My productivity is down significantly because of this. - Hello arbysae,
When you re-installed the Drivers did you install the WIndows 7 drivers or the old Vista-64 bit drivers ?- Proposed As Answer byApollo24 Tuesday, December 01, 2009 4:35 PM
- Lenovo has a page with all the new drivers on it, so after the install (which was a clean install) I went down the list and installed the various drivers (Conexant, Intel Graphis Media Accelerator, etc) all the ones I had when I was running Vista 64, but now for WIN7
- Yea then that should work. Have fun ;-)
