Vista Ultimate 64-bit crashes after an update
My Vista Ultimate 64-bit simply cannot restart again after an update, i have to simply restore my laptop back to its factory setting which is a pain, message thai i get when system tries to restart after the update, not too sure which update it is, but simply states that 'windows failed to start. A recent hardware or software change might the cause. To fix the problem:
(1) Insert your windows installation and restart your computer
(2) Choose your language and then click next
(3) Click 'Repair your Computer'
Also has File:\Boot\BCD
Status: 0xc000000f
Info: An error occured while attempting to read the boot configuration data
Please help with what the cause is and how i can fix this, has crashed 3 times now, can't insert installation disc as i was never given one, laptop was preinstalled with vista1 person got this answerI do too
Answers
Hi enois14,
As you have an Original Equipment Manufacturer (OEM) laptop and you do not have an installation disk there is nothing much we can do in this situation.
The only thing I can suggest for now is to try booting into the Safe Mode and do a System Restore.
System Restore uses restore points to return your system files and settings to an earlier point in time, without affecting personal files. For more information on this you may access the link below.
http://windows.microsoft.com/en-us/windows-vista/System-Restore-frequently-asked-questions
If you do not want to do a System restore then you may have to contact the laptop manufacturer to see if they have a way to access the recovery partition with keyboard shortcuts during bootup.
The recovery options for pre-installed OEM systems are configured by the PC maker and can vary from system to system.
Hope this information was useful.
Regards
Varun J: MICROSOFT SUPPORT
Visit our Microsoft Answers Feedback Forum and let us know what you think
- Marked As Answer byMike - Support EngineerMSFT, ModeratorWednesday, November 18, 2009 3:40 PM
- Proposed As Answer byERWIN JONES Sunday, November 08, 2009 12:05 PM
All Replies
Hi enois14,
As you have an Original Equipment Manufacturer (OEM) laptop and you do not have an installation disk there is nothing much we can do in this situation.
The only thing I can suggest for now is to try booting into the Safe Mode and do a System Restore.
System Restore uses restore points to return your system files and settings to an earlier point in time, without affecting personal files. For more information on this you may access the link below.
http://windows.microsoft.com/en-us/windows-vista/System-Restore-frequently-asked-questions
If you do not want to do a System restore then you may have to contact the laptop manufacturer to see if they have a way to access the recovery partition with keyboard shortcuts during bootup.
The recovery options for pre-installed OEM systems are configured by the PC maker and can vary from system to system.
Hope this information was useful.
Regards
Varun J: MICROSOFT SUPPORT
Visit our Microsoft Answers Feedback Forum and let us know what you think
- Marked As Answer byMike - Support EngineerMSFT, ModeratorWednesday, November 18, 2009 3:40 PM
- Proposed As Answer byERWIN JONES Sunday, November 08, 2009 12:05 PM
- Thanks a lot varun....i was facing the same trouble and the information was really usefull...And for Enois , i think u should try and contact the equipment manufacturer. Because if what u have is an OEM, then the manufacturer should be able to give you free copy of a windows re-installation disk. Or you can try searching online for the recovery partition details.
