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General DiscussionIs this Trace Route Normal? Access to Microsoft Downloads and Windows Update blocked by Charter, Google, et. al.

  • Saturday, July 04, 2009 5:43 PMLive MG Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I was trying to update my computer while visiting relatives and I noticed that I received Code 80244019 for Windows Update. For other Microsoft download web sites, I got a message such as "unable to connect to server" from various web browsers. I can download files from the website of other companies but I am curious as to the opinions on why Microsoft download web sites and Windows Updates would be blocked in particular.


    The trace route I ran is listed below:
    _________________________________________________________________________


    Tracing route to windowsupdate.microsoft.com [72.14.205.100]

    over a maximum of 30 hops:



      1     5 ms     7 ms     5 ms  10.218.192.1

      2     6 ms     7 ms     5 ms  static.unknown.charter.com [96.34.70.4]

      3     7 ms     7 ms     7 ms  96-34-71-113.static.kgpt.tn.charter.com [96.34.71.113]

      4     7 ms     7 ms     5 ms  96-34-71-64.static.kgpt.tn.charter.com [96.34.71.64]

      5    20 ms    21 ms    21 ms  96-34-71-71.static.kgpt.tn.charter.com [96.34.71.71]

      6    21 ms    21 ms    19 ms  96-34-71-83.static.kgpt.tn.charter.com [96.34.71.83]

      7    26 ms    26 ms    25 ms  96-34-71-129.static.kgpt.tn.charter.com [96.34.71.129]

      8    28 ms    26 ms    25 ms  96.34.2.54

      9    28 ms    26 ms    26 ms  bbr01spbgsc-tge-0-0-0-2.spbg.sc.charter.com [96.34.0.42]

     10    30 ms    30 ms    34 ms  bbr02sghlga-tge-0-0-0-4.sghl.ga.charter.com [96.34.0.40]

     11    32 ms    31 ms    31 ms  prr01atlnga-tge-2-1.atln.ga.charter.com [96.34.3.19]

     12    31 ms    31 ms    31 ms  74.125.51.249

     13    32 ms    30 ms    31 ms  72.14.233.54

     14    48 ms    74 ms    49 ms  72.14.232.215

     15    31 ms    31 ms    31 ms  qb-in-f100.google.com [72.14.205.100]



    Trace complete.



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