Windows 7 - Upgrade Unsuccessful -Reboot Loop
Locked
- Hello, I purchased Windows 7 Home Premium 32-bit. I am attempting to upgrade from Windows Vista Home Premium 32-bit. On the last step of the upgrade (transferring files/programs/etc), my laptop rebooted and came to a screen telling me the upgrade was unsuccessful and my previous OS files would now be restored. My laptop is now in what seems to be a loop of restarting and trying to restore the files.
Each copy of Windows I have are genuine (not pirated or anything), and I ran the Windows 7 Upgrade Compatibility Advisor and received no warnings from it before attempting to upgrade. My laptop meets the minimum requirements for upgrade.
Please help me out.- Edited byBillFillMSFT, ModeratorFriday, October 23, 2009 1:13 PMerror message to title
- Edited byMichael - Microsoft SupportMicrosoft Support, OwnerWednesday, October 28, 2009 9:19 PMTitle Change
35 people got this answerI do too
Answers
Hello,
We have identified a resoltion for some of these reboot loops. Please see the steps below for details:
We will start by booting into Windows Recovery Environment using the same steps above. I will list them again here for completion's sake:1. boot using the Windows 7 installation DVD
2. Choose your language settings and hit "Next"
3. Click on "Repair Your Computer" link at the bottom of the screen. This will launch Windows RE.NOTE: Do not click on “Install Now”
4. Choose the OS to repair, and take note of the Drive Letter assigned to the operating System.
5. You should see “Windows 7” and D:\ (the drive letter may be different)
6. Click Next and you should see a list of the recovery tools
7. Click on “Command Prompt”
8. You will see “X:\Sources” in white on a black background, you can type commands hereOnce you have booted into WinRE please follow the steps below:
1. Type "cd c:\users" at the command prompt.
2. Type "dir /s /p", and look for the words "is too long".
3. If you don't see "is too long" on the first page, press a key to get the next page
4. Look on the second page for "is too long".
5. Continue to press a key to advance in pages until you find all the strings "is too long". (This may take quite a few pages to get to the end)NOTE: You may see more than 1 entry that has "is too long", please take a note of each entry as we will need the folder names in later steps.
Once you have identified all the folders with "is too long" we will need to move them into a temp location.
7. Type "move" followed by the path of the folder, then the name of the temporary location to move to:
EXAMPLE: MOVE C:\USERS\BOB\DOCUMENTS\DOCUMENTS C:\TEMP
8. Once all the invalid folders have been moved, repeat step 1 and 2 to verify that there are no other folders with "is too long"
9. Once completed, restart the computer and you should be able to successfully boot into Vista.
10. Once back into a working Vista, open "Computer" and navigate to C:\Users and open your username folder.
11. Right click on each folder one by one and choose "Properties".
12. Click on the Location tab and confirm that the path shown is correctly displaying the path for this folder.Example: The properties / location of C:\Users\BOB\Documents should have the same correct path listed on the location tab "C:\Users\BOB\Documents".
13. If any folder's location is not correct, click on "Restore Defaults" and repeat
14. Once all the folders have been corrected, please reboot the computer and retry the upgrade process again.
I have unlocked this thread, please let me know if you see success with the above steps.
Thanks!
If you find that my answer was what you were looking for, please remember to click the "mark as answer" box below!- Marked As Answer byCarey FrischMVP, ModeratorFriday, November 20, 2009 3:07 PM
- Proposed As Answer bycheapskatz Monday, November 16, 2009 10:12 PM
4 Trys to upgrade and took all the suggestions online and from Microsoft help .... Took up the entire day and still no Windows 7 :(
It is stopping at 62% every time on the last step.
Hanging at 62% when you upgrade from Windows Vista to Windows 7 http://support.microsoft.com/kb/975253
Rating posts helps other usersMark L. Ferguson MS-MVP- Edited byKevin HauMSFT, ModeratorThursday, October 29, 2009 5:08 PMclarification
- Edited byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 4:14 PM64 bit link
- Marked As Answer byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 3:31 PM
All Replies
- This is precisely what is happening to me, except I got mine off the student download from Digital River. The Advisor says I am fully compatible, as well.
- Unproposed As Answer byRyanT - Support Engineer Monday, October 26, 2009 4:29 PM
- Proposed As Answer byPapaJenks Sunday, November 01, 2009 2:29 AM
- Unproposed As Answer byKevin - Support Engineer Tuesday, October 27, 2009 7:58 PM
- Proposed As Answer bymdpalow Monday, October 26, 2009 1:05 PM
- Proposed As Answer byvhp1 Tuesday, October 27, 2009 7:18 AM
- I got mine from Digital River, as well.
- Well, at least we know we're not the only ones having the problem. That has to count for something.
- Hopefully some sort of answer comes along soon...I use the laptop for classes, so it's a bit of a sticky situation at the moment.
- Well, when you reboot for a couple seconds it should take you to a page similar to the emergency start up page, and you can scroll down quickly to your Vista operating system and hit enter. That will stop the never ending restart cycle, but it won't help you actually install Windows 7 which you have bought and paid for. Thanks Microsoft, yet again.
- Its possible your downloads are corrupted, I would recommend you try downloading again at a later date.
Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com - That is not it .... I have the exact same problem and i bought my new copy from a retail store today. I have spent 6 hours trying to install this upgrade!
I am running 32 bit Vista and going to 32 bit Windows 7..... This is painful and very frustrating that this is happening....
HELP !!!! - I don't get that option, just to start Windows 7 or Start Windows Setup Rollback or Memory Diagnostic tool
- That's not good. That implies the installer didn't back up your previous operating system...I don't know what to tell you there. Sorry. I'm just redownloading and praying for the best. If that doesn't work...well, I don't know what I'll do then.
- Boy oh boy, this is way too much trouble than it's worth :(
- I agree i want to return windows 7 already !!! ....
- Can't we just fix up Windows 95 and re-release it? It's the only decent operating system made in my lifetime.
- Well it at least seems we are all getting the exact same problem no matter where we bought our copy of 7.
4 Trys to upgrade and took all the suggestions online and from Microsoft help .... Took up the entire day and still no Windows 7 :(
It is stopping at 62% every time on the last step.- So frustrating :[ There's no way I'm going to perform the upgrade on my desktop until this is resolved.
- Hey all,Same problem... Running a legit Vista Home Premium install. Bought Windows 7 Home Premium DVD today from Best Buy. I have an Intel board and I was having some Realtek Multimedia Audio Controller issues (my speaker icon has a red X next to it on my taskbar), but have otherwise passed all compatibility tests.Got almost all the way through the install and got the dreaded "Windows 7 upgrade was not successful". My error log is below. Can anyone make heads or tails of this?
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A77AE\PowerMig.tmp; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A77AE\PowerMig.tmp to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A77AE\PowerMig.tmp[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Persist; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Persist to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Persist[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Service; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Service to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Service[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Software; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Software to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Software[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000001_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000001_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000001_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000002_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000002_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000002_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000003_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000003_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000003_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000004_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000004_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000004_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000005_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000005_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000005_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000006_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000006_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000006_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000007_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000007_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000007_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000008_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000008_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000008_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000009_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000009_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000009_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000A_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000A_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000A_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000B_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000B_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000B_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000C_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000C_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000C_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000D_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000D_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000D_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000E_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000E_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000E_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000F_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000F_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000F_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000010_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000010_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000010_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000011_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000011_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000011_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000012_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000012_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000012_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigDB; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigDB to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigDB[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigSettings; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigSettings to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigSettings[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AEAD9\MSDTC.LOG; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AEAD9\MSDTC.LOG to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AEAD9\MSDTC.LOG[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\DEFAULT.FIL; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\DEFAULT.FIL to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\DEFAULT.FIL[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\NTUSER.FIL; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\NTUSER.FIL to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\NTUSER.FIL[gle=0x00000003]
2009-10-22 23:50:16, Error [0x0e00da] TOOL ReportSQMRollback: SqmStartUpload failed.Thank you!
- My Specs:-Windows Vista Home Premium SP 1-Intel Duo Core 1.8Ghz-Intel 945 G/GZ Motherboard-3GB RAM-300 MB's free space on Windows OS partitionHey all,Same problem... Running a legit Vista Home Premium install. Bought Windows 7 Home Premium DVD today from Best Buy. I have an Intel board and I'm having some Realtek Multimedia Audio Controller issues (my speaker icon has a red X next to it on my taskbar), but have otherwise passed all compatibility tests.Got almost all the way through the install and got the dreaded "Windows 7 upgrade was not successful". My error log is below. Can anyone make heads or tails of this?
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A77AE\PowerMig.tmp; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A77AE\PowerMig.tmp to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A77AE\PowerMig.tmp[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Persist; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Persist to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Persist[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Service; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Service to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Service[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Software; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Software to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000000_Software[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000001_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000001_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000001_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000002_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000002_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000002_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000003_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000003_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000003_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000004_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000004_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000004_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000005_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000005_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000005_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000006_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000006_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000006_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000007_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000007_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000007_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000008_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000008_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000008_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000009_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000009_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000009_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000A_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000A_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000A_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000B_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000B_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000B_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000C_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000C_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000C_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000D_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000D_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000D_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000E_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000E_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000E_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000F_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000F_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D000000F_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000010_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000010_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000010_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000011_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000011_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000011_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000012_Hardware; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000012_Hardware to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D0000012_Hardware[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigDB; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigDB to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigDB[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigSettings; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigSettings to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05A962D\StorMigSettings[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AEAD9\MSDTC.LOG; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AEAD9\MSDTC.LOG to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AEAD9\MSDTC.LOG[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\DEFAULT.FIL; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\DEFAULT.FIL to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\DEFAULT.FIL[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080654] MIG Path not found for move target \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\NTUSER.FIL; attempting to create it[gle=0x00000003]
2009-10-22 23:48:13, Error [0x080656] MIG Failed to restore file \\?\X:\$INPLACE.~TR\Machine\DATA\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\NTUSER.FIL to \\?\X:\$UPGRADE.~OS\OnlineUpgradeGatherWork\agentmgr\CCSIAgent05AF6C7\NTUSER.FIL[gle=0x00000003]
2009-10-22 23:50:16, Error [0x0e00da] TOOL ReportSQMRollback: SqmStartUpload failed.Thank you!
- Merged byKevin - Support Engineer Sunday, October 25, 2009 8:01 PMsame issue
- Not a clue man. I wish someone from Microsoft would help us out by posting in this thread.
- That would be too easy Chimaera :(
- Proposed As Answer bylneyhart Saturday, October 31, 2009 10:54 PM
Same damn thing. Endless reboots with same error message. Safe mode results the same.
- PLEASE HELP !!!!!
- My upgrade failed in last step. And now it is in continuous loop. I let it run over night hoping that it will fix itself, but no luck. I am stuck in limbo. I really don't want to go back and install vista and then go to windows 7.
- Hopefully since this problem seems to be spreading, Microsoft will issue some sort of comment :(
- That would be far too helpful and as such is unlikely. :p
- Have a very similiar problem in this thread as well:
http://social.answers.microsoft.com/Forums/en-US/w7install/thread/64e0feba-6516-4f44-a654-fed767a9a4c7
Last phase of the install ends in a reboot, blue screen and reinstallation of my old Vista OS.Valid upgrade path (Vista x64 Ultimate to Windows 7 x64 Ultimate). Frustrating and happening on every Vista workstation I have. I've resorted to reinstalling 2 of them from scratch but not having a good time doing it. - Microsoft HELP NOW! I now have an unusable laptop that I am in desperate need of!! Thanks!
- Yeah, need some answers here!
- It's such a shame, too. All the promises of stability and simplicity and, now, there are so many problems with installation. I can't even access my laptop nor do I have the abilty to roll my system back to Vista. All indications are the Install removed any trace of Vista. That's not good...
- Same here, Derrty.
- Ok, Vista is gone, how about my files though? Are they gone??
- I'd say we probably have to expect the worst, tmanpikos :(
- How in the ____ is Microsoft ignoring this huge issue?
- Called support twice. Was guaranteed to receive a call twice. Never got a call. Bravo Microsoft support!
- For the record, I re-downloaded the whole thing and it still won't work, so either the entire Digital River files are corrupted or something has gone horribly wrong. Got any clues, folks?
- I spent like 45min on the phone with some Indian techsupport guy I could hardly understand who guaranteed that they are working on a solution and would call me back.
- How on earth is Windows 7 so poorly manufactured that there even NEEDS to be a solution to installation issues?
- Is this on a Mac with BootCamp 3.0?Rating posts helps other usersMark L. Ferguson MS-MVP
- unplugged everything ...... followed ALL the soultions and Still stuck at 62% ..... I want to return Windows 7
- I feel the same way. I guess we're going to have to jump through endless tech support hoops to get this fixed.
- I purchased my download directly from Microsoft and I am having the same problem.
I have the same problem.
- Same problem of installation failing at the last stage at the 62% mark. 5 install attempts after removing all programs recommended for removal by the compatibility test and shutting down virus software. Desktop computer with quad 4 processor, 3 GB ram, running Vista Home Premium with Service Pak 2. All test data indicate there should be no install problems. I am connected to the WWW via a satellite receiver and a Linksys broadband router.
I spent like 45min on the phone with some Indian techsupport guy I could hardly understand who guaranteed that they are working on a solution and would call me back.
Same here. I hope they do find a solution and soon.- Is it possible to stick a Vista CD in there, as it is now, and install them, without the loss of any files??
- I'm not sure, tman. I imagine it would reformat the drive, but I'm not certain.
- I just got an email from Windows, titled "Windows 7: Your PC, Simplified".
I really want to email them back and say "Windows 7: My PC, Crippled". - Same problem here. I bought my upgrade at a retail store. Please let me know if anyone figures it out.
- This is really the pits :/
- Has nobody heard anything?
- I haven't heard anything at all from anywhere
- Ok got it working ..... I did a clean install instead of the upgrade....
It is a pain as you have to reinstall everything but at least i am up and going now.... Good luck to all. - I was given an e-mail to contact Digital River by Microsoft and so I did. Also told them that a bunch of people (you) are having the exact same problem and gave them this page's url. Hopefully I'll get a reply from them soon enough, with a solution!
- Two problems:
Main problem is W7 I get BSOD at exactly the same point from 4 upgrade attempts, then auto rolls back to Vista. Point of crash is second restart during the last stage (after transferring the 'first' batch of user files ie counting the files). When windows logo begins to show the balls (which should transform to logo) it crashes. BSOD shows for a millisecond (cannot read) then rollback (and does not look like a normal BSOD... maybe 5 lines only but too quick to tell). Vista works fine.
In between attempts I have:
* ensured everything suggested was done (ie removed programs, diabled antivirus and removed any registry protection program)
* cleaned unnecessary files
* registry clean - no bad entries
* disconnected all unnecessary hardware
It appears the logs may not record the event as logs are last written at reboot stage, next logs are at rollback - can't seem to find anything during the bootup at time of bootup (maybe something I'm missing?) Install logs last state begin reboot. Reboot logs first state something like command prompt began reboot. I set the system to 'not' reboot on BSOD but it does.
I am at a loss as to why it fails at the same point every time and is frustrating.
Second problem: went to raise job ticket with online support which requires product ID. I have a valid install and it says my product id is invalid (for vista)! What?? This is just adding to the frustration!- Edited byDazz1969 Sunday, October 25, 2009 10:53 PM
- Merged byKevin - Support Engineer Sunday, October 25, 2009 9:04 PMsame issue
- It has nothing to do with Digital River. I downloaded my software directly from Microsoft and it does the same thing: "The upgrade was not successful... " and the computer remains locked in that strange loop. I'd ask for a refund, but I now have a completely non-functioning (new) laptop. (Do you think Microsoft will buy me a new laptop?)
- Still nothing? This is great. Just great.
- Microsoft is apparently aware of this now, but their solution does nothing for me. I don't have the Vista option in the boot entry menu as I'm sure many of you do not as well. Still waiting....
http://support.microsoft.com/default.aspx/kb/974078- Proposed As Answer byGrandpaswish Tuesday, November 17, 2009 4:26 PM
Microsoft is apparently aware of this now, but their solution does nothing for me. I don't have the Vista option in the boot entry menu as I'm sure many of you do not as well. Still waiting....
Same here, I can't even boot into Vista as I have no option to.
http://support.microsoft.com/default.aspx/kb/974078- I can't get 7 installed either. However each time I have failed I have been lucky enough to have had vista come back to me....only wasted the past 3 days on this. Blah!
- Hello to all,
If possible, we need to collect some preliminary information before troubleshooting. If you all can, answer the following questions:
1. What is the exact make and model of your computer?
2. What service pack level was Windows at? SP1, SP2?
3. What antivirus software is running on the machine?
Slim chance, but see if it is possible to boot into Safe Mode with Networking:
1. Turn off your computer completely
2. Power the system on and immediately start pressing the 'F8' key until you reach a multi-boot menu
3. Select 'Safe Mode with Networking' in the list
4. Wait until it boots into Windows. This may take a few minutes
Let us know,
Thanks!
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think. - Dell XPS M1530. At least for me the opportunity to reboot Windows Vista comes up, but that doesn't change the fact that I cannot install Windows 7.
Service Pack 2
I have AVG Free installed on my PC, but I turned it off before I started the upgrade process. - I have a Dell Inspiron E1505 Vista SP2 with Avast anti-virus
Not having the boot issues - but get the "upgrade unsuccessful" message. - twoshack
Have you disabled Avast? Should be able to right click the tray icon and shut down any of the addon-shields.
Do you have any burner software installed like Nero or Roxio?
- Chimaera717
AVG by itself is not as intrusive as some security solutions. It's most likely not the culprit here.
Do you have any burner software installed like Nero or Roxio?
Just to clarify, both of you can boot into Windows Vista correct?
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Have not disables Avast - will do and retry. Do not have Nero or Roxio. Usually burn through MediaMonkey or CDBurnerXP.
And yes, I can boot into Windows Vista.
Will retry installation w/o Avast and update. - I also have Webroot on my computer, Ryan, but it's past its expiration date so it shouldn't actually do anything. And yes, I have Roxio, but I've never used it. It came with the PC. And yes, I can boot into Vista.
- twoshack -
CDBurnerXP and MediaMonkey may be creating a virtual drive or driver for the burner application. I recommend uninstalling both BEFORE attempting another upgrade. In fact, there are a few things I would advise doing before trying again (for time's sake).
I am going to recommend we do a blanket upgrade of your systems drivers, particularly your chipset drivers. Run through these steps:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=XPS_M1530&os=WLH&osl=en&catid=&impid=
Install updates for the following categories (restart accordingly. If the driver update does not prompt you to restart, it is not required).
After the last update, you are required to RESTART your computer.
Audio
(Sigmatel driver)
BIOS
Chipset
(There are two updates, install both)
Input Device Drivers
(Synaptics driver)
Network
(Broadcom NIC driver, bluetooth driver for the 355 chipset series, and the WLAN 1390-1490 driver package)
Video
This one is actually going to be tricky as there are 3 popular chipsets involved. To find out which one you need (either ATI, Intel, or Nvidia) do this:
a. Click START
b. Type 'dxdiag' (without quotes) and press enter
c. Go to the 'Display' tab and take note of the chipset shown. It will list either the word ATI, Intel, or Nvidia
---
After the program uninstallation and blanket driver update, try to upgrade Windows again
Chimaera717 -
I would recommend uninstalling Roxio, as it can have the same affect with virtual drivers.
Also, here are the updates for your system.
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=XPS_M1530&os=WLH&osl=en&catid=&impid=
Install updates for the following categories (restart accordingly. If the driver update does not prompt you to restart, it is not required).
After the last update, you are required to RESTART your computer.
Audio
BIOS
Chipset
(There are two updates, install both)
Input Device Drivers
(Dell driver for the Touchpad/Pointing Device)
Network
(Bluetooth driver, the update below that which lists the majority of WLAN devices, and the Marvell NIC driver)
Video
(The Dell specific Nvidia driver)
---
After the program uninstallation and blanket driver update, try to upgrade Windows again
Thanks!
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think. I have the same issue, bought my copy (a download) from the microsoft store. Only thing I feel good about is that I'm not the only one having this issue, but this is a disgrace by MSFT. Has anyone had a successful install? Been trying to make this work since Friday night. Way too much time and trouble for this.
- Hi all,
If you downloaded ISO from Digital River or the MS Store. Make sure you are burning the image at the slowest speed possible to avoid corruption on the installation disk.
Also run CRC check on the ISO or image file you are downloaded to make sure the download didn't corrupt either.
UPDATE: If you downloaded your copy from Digital River, please read this:
Where to go for support for the Windows 7 Student offer?
For users who are having difficulty downloading the three files required for the Windows 7 Student Offer, please review the information on the Digital River help page including use of the “Contact Us” link at the bottom of the following page. http://windows7.digitalriver.com/servlet/PromoServlet/promoID.46353900 This includes error messages reported during the download phase and during the unloading phase. The most common are:
1. Error “We are unable to create or save new files in the folder in which this application was downloaded.” This error occurs when you are in the unloading phase of the 64-bit Windows 7 download process and are running a 32-bit version of Windows such as Windows XP or Windows Vista 32-bit. This is by design as you cannot launch setup for the 64-bit version of Widows 7 while running a 32-bit operating system.
2. Error “This version of the file is not compatible with the version of Windows you’re running.” The cause for this error is the same as #1 above and occurs if you attempt to launch the Windows 7 setup program located in the unboxed folder “expandedSetup”.
3. The download appears to hang at some % and will not continue or resume. Digital River and Microsoft are investigating reports of this issue. This appears to be a series of isolated issues that are often related to the user’s internet provider or installed 3rd party software. If you continue to encounter this problem without resolution, please contact Digital River at the following link.
http://windows7.digitalriver.com/servlet/PromoServlet/promoID.46354000
4. Error “An error has occurred. Unspecified error.” Digital River and Microsoft are also investigating reports of this issue. While not wide spread, this issue appears to be caused when one of the downloaded files is incomplete or has become corrupted on the user’s computer. Users encountering this issue you should try and re-download the files by logging into your order from the following link. http://windows7.digitalriver.com/servlet/PromoServlet/promoID.46353900
If you continue to encounter this problem without resolution, please contact Digital River at the following link.
http://windows7.digitalriver.com/servlet/PromoServlet/promoID.46354000
Looking forward to hear from you soon,
Kevin
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think. - Hi Ryan,
I have an HP-Pavilion model GQ513AA-ABU s3220.uk Slimline
It was running SP2
AV - Kaspersky Internet Security 2010
Boots into safe mode but comes up with command prompt Microsoft windows version 6.1.7600
X:\$WINDOWS.~BT\Windows\System32>
Safe mode screen show MS Windows(R) (Build 7600)
Unable to revert to Vista 32 - You need to try later. The rush is keeping you from the support you need. There is no guarantee that Vista will upgrade to 7. You need to define that problem, and the way to do that is with some of the tools support will have.Rating posts helps other usersMark L. Ferguson MS-MVP
Hello to all,
1. Dell Studio 1537 laptop
If possible, we need to collect some preliminary information before troubleshooting. If you all can, answer the following questions:
1. What is the exact make and model of your computer?
2. What service pack level was Windows at? SP1, SP2?
3. What antivirus software is running on the machine?
Slim chance, but see if it is possible to boot into Safe Mode with Networking:
1. Turn off your computer completely
2. Power the system on and immediately start pressing the 'F8' key until you reach a multi-boot menu
3. Select 'Safe Mode with Networking' in the list
4. Wait until it boots into Windows. This may take a few minutes
Let us know,
Thanks!
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
2. Service Pack 2
3. Avira
I have no option to boot into Vista.- Averatec All-In-One Desktop
Service Pack 2
Microsoft Essentials Anti-Virus
No option to boot back to Vista. Endless re-booting loop. - Well, I just got a call from the Microsoft tech I spoke to on the phone yesterday. He told me to email Digital River (if that's where you got the upgrade from) at this address:
Email removed for privacy
and to request a patch to be sent through email. He told me if I burn the patch and the "expandedSetup" folder placed by the upgrade application to a disc and then boot my laptop with it, it should perform the update. He said to expect an email with the patch in about 8 hours. Well, I just got a call from the Microsoft tech I spoke to on the phone yesterday. He told me to email Digital River (if that's where you got the upgrade from) at this address:
Email removed for privacy
and to request a patch to be sent through email. He told me if I burn the patch and the "expandedSetup" folder placed by the upgrade application to a disc and then boot my laptop with it, it should perform the update. He said to expect an email with the patch in about 8 hours.Support gave email to my mother who did not understand what I was supposed to do with it. I just emailed them and told them my situation. Think they'll send me the patch? I emailed them well over 8 hours ago.Also, how am I supposed to get that "expandedSetup" folder?Thanks in advance!BTW,Dell Inspiron 1720SP2Norton AV
Well, the expandedSetup folder is the folder created by the application you downloaded and ran from Digital River and contains the files the update needs to run. For example, mine was placed in my downloads folder. I suppose if you can't boot into Windows you would need to access your email from another computer, redownload the file from Digital River, run the file and exit it when it gets to the part where it asks you if you want to check compatibility or install the upgrade. Find where it placed the expandedSetup folder, burn that folder and the patch from Digital River to a disc and boot your sick computer with it.Well, I just got a call from the Microsoft tech I spoke to on the phone yesterday. He told me to email Digital River (if that's where you got the upgrade from) at this address:
Email removed for privacy
and to request a patch to be sent through email. He told me if I burn the patch and the "expandedSetup" folder placed by the upgrade application to a disc and then boot my laptop with it, it should perform the update. He said to expect an email with the patch in about 8 hours.Support gave email to my mother who did not understand what I was supposed to do with it. I just emailed them and told them my situation. Think they'll send me the patch? I emailed them well over 8 hours ago.Also, how am I supposed to get that "expandedSetup" folder?Thanks in advance!BTW,Dell Inspiron 1720SP2Norton AV- I did everything you said, Ryan. Still nothing.
- I shall try that!I appreciate the help!
- I have done everything as well, still no luck. This time it froze my computer in the 3rd stage at lie 62%.
I haven't been burning the file to a disc and then running it, I have just been running the setup directly from my comp. Would that cause such a problem?
If I do need to burn it, what file/folder do I need to convert into an ISO and then burn? - Downloaded the Digital River student upgrade and have had nothing but errors all day. Have re-downloaded multiple times. I cannot burn a disc because I have a netbook. How the heck can this be fixed?
- Got the "ExpandedSetup" folder! I sent them an email again, asking for the patch. Waiting on that.I will update as soon as I get to try it/fix it. (<- lol, wishful thinking)
- Hi,
I have had a similar experience; brought a copy of Home premium upgrade, installed it twice, no error messages, just boots in Vista saying "this version of Windows could not be installed"
I have an HP Pavilion TX1000 Notebook, running with Vista Home Premium Service pack 2 & Kaspersky 2010 anti virus.
Any advice greatly received!
Well, the expandedSetup folder is the folder created by the application you downloaded and ran from Digital River and contains the files the update needs to run. For example, mine was placed in my downloads folder. I suppose if you can't boot into Windows you would need to access your email from another computer, redownload the file from Digital River, run the file and exit it when it gets to the part where it asks you if you want to check compatibility or install the upgrade. Find where it placed the expandedSetup folder, burn that folder and the patch from Digital River to a disc and boot your sick computer with it.Well, I just got a call from the Microsoft tech I spoke to on the phone yesterday. He told me to email Digital River (if that's where you got the upgrade from) at this address:
Email removed for privacy
and to request a patch to be sent through email. He told me if I burn the patch and the "expandedSetup" folder placed by the upgrade application to a disc and then boot my laptop with it, it should perform the update. He said to expect an email with the patch in about 8 hours.Support gave email to my mother who did not understand what I was supposed to do with it. I just emailed them and told them my situation. Think they'll send me the patch? I emailed them well over 8 hours ago.Also, how am I supposed to get that "expandedSetup" folder?Thanks in advance!BTW,Dell Inspiron 1720SP2Norton AV
Hello all,
I also have a Dell Inspiron 1720, I am planning to install Windows 7 on it.
I will try to do a clean install, so NO UPGRADE, will this be problematic? Is this problem you all write about, only with UPGRADING?
Thanks a lot in advance!
zx81- Seeing some of the errors posted, I have a feeling the only solution will be a clean install of Win7 and loss of most of the data on the computers being upgraded.
The following I say not as a smart aleck, but as just simple fact and a warning to others that haven't upgraded yet. Never, ever, start something as complicated as an operating system upgrade without first having a full backup of your hard drive. With external USB (and flash) drives so low in price, and free backup software available (such as Driveimage XML, free for home use: http://www.runtime.org/driveimage-xml.htm ) it's an easy task to do these days. That way if something goes wrong you can, within an hour, have your system back exactly as it was before you started the upgrade process.
There are so many things that could go wrong in something as complicated as an operating system upgrade. Always assume you could lose everything on the hard drive. An upgrade should never be done without having a full backup of all your data.
Ash - 1. Dell Inspiron 14202. Vista 32 bit, (I believe it was the latest service pack)3. No, I un-installed it per the instructions of the pre-install compatibility advisorSafe mode is not allowed to complete the install, according to the prompts. I have no option to revert back to Windows vista... I didn't do a clean install.
- Thanks for nothing, Ash.
- I have a CD copy and am having the issue. It has nothing to do with digital river.
- Hey Kevin,
I have an ACER Aspire 5630 with pre-loaded Vista Home premium, Service pack 1 and no Antivirus as it was taken off before installing W7. I do not have a Vista Disk
I am in a continuous loop that does not stop unless I press f8.(which I have done) I tried all options, safe mode, safe with networking and all other ones.
If it goes to the Rollback option, it stops and re-loads and re-starts. Could go for hours if I dont stop it.
If I try W7, it just says that it "computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed, to re-start, click OK" and then, the whole gimick re-starts again.....(rollback and all)
I have changed the boot sequence to Cd/DVD with the W7 disk and nothing happens.
Is there a patch that Microsoft has that I could burn onto another computer (lucky I have 3 other) and then re-start on my Acer laptop to rectify the whole situation?
Thanks
Ben
Ash, I could not agree with you more. Performing an O/S upgrade is always a risky thing to do and you should have a min of a HD image that can be restored from a bootable disc and an external HD.
Having said that, I am a beta tester for Win 7 32 bit and I tested the new O/S on a few different computers and discovered the following: On a Dell Inspiron 1520 Laptop after running the upgrade pre compatibility test there were a few things found. Small issues with a few drivers, Adobe 5 would not work etc, however there was a major issue with having Acronis installed on the computer. Apparently MS and other software companies are using some form of their software when you use the migrate to a new PC option.
This dell was fully loaded with all kinds of applications, Games, Office 2007 with a very large PST file. The upgrade from Win Vista Home Prem. with all the latest updates at the time took a long time (Hours) but the machine rebooted and amazingly to me EVERYTHING worked. I was truly expecting a crash being beta and all. I am still using this beta version and it is still running OK for beta.
On other systems I cannot say I had the same luck mostly DELL systems. With SCSI HD’s and Broadcom NIC Drivers, these systems could not do a clean install but were able to do an upgrade, mostly due to driver issues but displayed similar errors to the problems you experiencing.
For the most part using a bootable DVD failed in many scenarios on multiple systems, however copying the CD to a HD and installing worked most of the time. If you downloaded an ISO image you should extract it to a folder called Win7 and run the upgrade from there. I used Power ISO to extract my image and it worked perfect. There are issues with using CD/DVD burning software an MS ISO’s in some the directory structure goes beyond the limit in most burning programs. Also when you do run the upgrade right click on it and run it as the Administrator don’t, just click on install. I know it sounds trivial but it made a difference. I did not disable anything on the Dell Inspiron 1520 Laptop and it worked perfect.
Just a note: On older systems (no name brands) there were a lot of hardware related errors found with regards to drivers for wireless cards, Sound cards, Video and HD’s, some of these PC’s never recovered and needed to be restored due to same issues you are reporting in this thread. Make sure you are going using the proper version 32 bit to 32 bit, I did try a 32bit to a 64bit and the software did inform me the upgrade could not be performed so that test worked for me however if you have a 32bit O/S and you PC supports 64bit and you use the 64bit upgrade this also may cause a problem. Someone mentioned that the version could not be upgraded there was a fix for this for beta testers, you need to search for the “Cversion.ini” Fix it may be possible that this file was modified during your attempt to upgrade.
Hope this helps a few, in my experience do not install a new O/S until the first Service Pack comes out for any new MS O/S Good Luck all.
Ajax315
- Just curious about your install and everyone else's. Are you just upgrading the OS or are you doing a COMPLETE format of the hard drive partition and then doing a clean install?
I would NEVER recommend an upgrade. Your systems are hosed as they are at this point, so do/try a CLEAN install. Be sure to first backup everything you can as this will wipe your hard drive clean. If you can't get into your computer at all and you have data on it that you can't afford to lose, I would suggest you find someone who can get in with a boot disk and manually recover your files.
At the beginning of the upgrade/install when the screen shows your hard drives, click the option below that allows you to see ALL the available options. I don't know what it is off to top of my head. Then select the hard drive you want to install Windows on and click the FORMAT button/option at the bottom.
Before you do any of this, unplug everything/anything that might be connected (ie. USB anything (except mouse), video cable to TV if you have it, webcams, external hard drives, ANYTHING that isn't required).
Then install a CLEAN copy of Win 7 on your hard drive. For many of you, this will fix your problems. However, those who downloaded from Digital River; I don't know. This advice is intended for those who have a disc in hand.
Also, for those of you who just use your computers for play (Internet, e-mail, and movies/videos/music) I would HIGHLY recommend you give the Ubuntu Operating System a look. If you think you would like a MAC, Ubuntu is as nice and FREE to download and use on as many computers as you like. Go to www.Ubuntu.com to download it. Go to www.Ubuntuforums.org for help with ANY problems you ever have by a large community of Ubuntu users.
Good luck with your Windows install - Thanks for the posts that do everything but help with our situation.So I contacted Digital River, about the problem and such, hoping I would get that patch. And what do I get from them?Quote: "Unfortunately, we are unable to assist you with technical support issues such as installation matters. What we can do is to provide you with the contact information of the technical support team. Technical support may be contacted at: Web: http://support.microsoft.com/common/international.aspx"They send me back to Microsoft support!! Is that an infinite loop of ignorance??
For those who's systems are unbootable, do not perform a format and clean install yet. We should still be able to recover your data from the machine.
If you have the Windows 7 or a Windows Vista disk, you can use it to boot into WinRE and transfer your data to an external device (like a flash drive or external harddrive).
Unfortunantly, at this point, for those who are unable to boot into Windows, we will have to go with a clean install after your data has been backed up.
There is no real way of telling what caused the issue, since we are unable to boot into Windows.
If you have a Vista install disk, here is a rundown of what you can try to retain your user data.
1. Plug in an external drive or flash drive
2. Place the Windows Vista CD into the tray and close it
3. Boot to the disk and choose 'Repair My Computer'
4. Chose 'Command Prompt'
5. Type the following:
cd c:
| Enter
cd users
| Enter
dir
| Enter
From here, take note of what the name of your username folder. Then type...
copy c:\users\yourusername e:\users
| Enter
* 'e' will be the drive letter of your external device. It could be F, G, H, or so on (depending on what drive letter was already being used)
Once the copy is complete, you can pretty much use the following commands to retain the rest of the data:
copy c:\program files e:\program files - copies everything in the program files folder
You can use the dir command to show to contents of a directory. Then you can use the cd command to navigate to a directory.
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Edited byRyanT - Support Engineer Monday, October 26, 2009 4:36 PM
- That is actually helpful. Will be trying it later in the day.Thanks.
For those who's systems are unbootable, do not perform a format and clean install yet. We should still be able to recover your data from the machine.
If you have the Windows 7 or a Windows Vista disk, you can use it to boot into WinRE and transfer your data to an external device (like a flash drive or external harddrive).
Unfortunantly, at this point, for those who are unable to boot into Windows, we will have to go with a clean install after your data has been backed up.
There is no way of telling what caused the issue, obviously since we are unable to boot into Windows.
If you have a Vista install disk, here is a rundown of what you can try to retain your user data.
1. Plug in an external drive or flash drive
2. Place the Windows Vista CD into the tray and close it
3. Boot to the disk and choose 'Repair My Computer'
4. Chose 'Command Prompt'
5. Type the following:
cd c:
| Enter
cd users
| Enter
dir
| Enter
From here, take note of what the name of your username folder. Then type...
copy c:\users\yourusername e:\users
| Enter
* 'e' will be the drive letter of your external device. It could be F, G, H, or so on (depending on what drive letter was already being used)
Once the copy is complete, you can pretty much use the following commands to retain the rest of the data:
copy c:\program files e:\program files - copies everything in the program files folder
You can use the dir command to show to contents of a directory. Then you can use the cd command to navigate to a directory.
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
So, is Microsoft going to reimburse me for the “full install” copy that I now have to purchase? This is CERTIANLY not my fault. Many have the problem and it seems to be getting worse. Look at all the page views now. Probably they’re accessing this site through their work computers today since their “other” computer is dead. The hits doubled since yesterday. Thanks Microsoft.
- I also had problems of digital River, so I cancelled and bought the hard copy instead... no messing around with 'downloading' that never seems to happen, and when you do it doesn't burn as an iso file, unless you program your pc...
I shall never buy off them again!! - add one more---tried sveral times with same result---'upgrade unsuccessful'
amazing in that Microsoft has no resolve for this massive problem.... (typical)
Oh if I end up needing a clean install, they better give it to me for free, because you are right, it is not our fault.So, is Microsoft going to reimburse me for the “full install” copy that I now have to purchase? This is CERTIANLY not my fault. Many have the problem and it seems to be getting worse. Look at all the page views now. Probably they’re accessing this site through their work computers today since their “other” computer is dead. The hits doubled since yesterday. Thanks Microsoft.
- 1) Dell Inspiron 6000 - w/upgraded graphics card. ran Vista aero very well. W7 Upgrade advisor found no issues
2) SP2 (Home Premium)
3) None. I uninstalled Microsoft OneCare before installation, as recommended by the upgrade advisor.
(now I can't restore the backups done with OneCare)
Can not start in any of the Safe Modes - Many Linux distro's installers provide an option to verify the integrity of the installation media to catch just such errors. For example, Ubuntu's installer has a "Check CD for defects" item (https://help.ubuntu.com/community/GraphicalInstall).As you can see, there's a non-negligible probability that some ISO image downloads will be corrupted (or become corrupted when burned). Microsoft should seriously consider providing an integrity check in future releases of Windows, or even in future versions of the Windows 7 installer.-David
- I had the same problem three or four times with a total lock-up at the 60% or so progress. I solved it (apparently) by disabling my screen saver and setting all my power turn off settings for hard drives, etc. to "never." I was assuming the settings were somehow interfering with the upgrade. After I did this the upgrade continued all the way.
- Merged byKevin - Support Engineer Monday, October 26, 2009 7:35 PMsame issue
- ----
My guess here is one or more of the following:
1. The installer encountered hardware or a driver it was not compatible with
2. 3rd-party software on the machine caused installation corruption
3. Parts of the installer encountered something within the operating system and was unable to upgrade or perserve.
I would follow Ryan's advice a number of posts above just so that data can be salvaged. Most important thing to do right now is to retrieve data and then to see if we can get the systems back up and running.- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:06 PMPurge
- fyi - have attempted upgrade numerous times - all unsucessfull - unable to return to Vista - So I attempted a clean install of Windows 7 64 bit - UNSUCCESSFUL
then attempted a CLEAN install of Windows 7 32 bit - UNSUCCESSFUL -
(the computer will no longer even boot into safe mode)
So now I am attempting to reinstall my original Vista ..... wish me luck -
If that doesn't work I guess I go out and buy a new hard drive????
:( - ok, I am going t add to this disaster thread.
My PC after much trouble and getting stuck doing a clean NEW install on a NEW PC I built...
Asus P6T Deluxe V2 motherboard
OCZ XTC Gold DDR3 1600 6GB (3x2GB) ram
Seagate Barracuda 1.5TB 7200 rpm 32MB cache Hard drive
VisionTek HD4850 512mb video
Corsair TX-750 W Power supply
two DVDRW drives
and i pulled these out to do install trouble shooting and reinstalls
Linksys WMP600N wireless PCI card
and a Emu 0404 PCI sound card
another Seagate Barracuda 1.5 TB hd
After a microsoft tech was helping me troubleshoot my second 1.5TB drive showing one of its partitions having files on in but no showing what they were... 96GB occupied of 120GB drive partition ( i had used this drive as a backup of all the drives in my laptop 2x120GB- so it had 2 120gb partitions and 800gb of other space)
By the time the tech finished "suggesting" i no loner had a functioning windows 7 ultimate machine...and i began a process of trying to get windows 7 to reinstall.
Unfortunately, the installation STOPS at a blank screen with the cursor arrow it and nothing further happens.
I have been getting this no matter what size partitio i try to install to and have even tried other hard drives.
Something is wrong with Windows 7 installation.
I have had no issues with any of the beta or RC installs on other systems or testing W7.
This is the first new system install i have done with W7 and it is from the Signature edition DVD, both 32bit and 64 bit have this issue on my machine.
This is unacceptable. - Hello to all,
If possible, for those who feel comfortable trying this as a troubleshooting step, I would advise turning off any onboard devices that are not required in the BIOS to see if possibly a device is conflicting. The installation is encountering something hardware wise that it is not able to be compatible with.
Try turning off any non-required devices in the BIOS and then try to re-install. Unplug all attached devices from the computer like a USB printer or scanner.
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think. The ISOs are checked for corruption by Digital River before deployment. That is how most content sources QA the supplied prodcut before public release. There are also bits of the installer than contain consistency checks.
I'm glad that Digital River is being careful not to post corrupted ISOs, but that's not the issue here.Kevin - Support Engineer MSFT made the following suggestion: "Make sure you are burning the image at the slowest speed possible to avoid corruption on the installation disk. Also run CRC check on the ISO or image file you are downloaded to make sure the download didn't corrupt either."So the posted ISOs are 1) downloaded, and then 2) burned to media. Both steps present an opportunity for corruption. This is why it's good to have a media integrity check available in the installer. If Kevin is suggesting that precautionary steps be taken to avoid installer corruption, it must mean that any consistency checks in the Windows 7 installer won't always catch such corruption, or catch it before the system is hosed. With a media integrity check option, the user would be able to determine that the DVD is no good beforehand, or at least be able to determine after the fact what caused the problem.- Ryan, I don't know how to disable devices in the BIOS. Instructions please?
I'm currently running Windows 7 Home Premium. Before October 22, I was running Windows 7 RC (build 7100). I do the clean install because I want to get the best performance. Besides, I can't (in-place) upgrade Windows 7 RC to Windows 7 Home Premium. There is a lot of possibilities of encountering various unexpected problems while doing the (in-place) upgrade. That's why many people and I never recommend the user to do the (in-place) upgrade. I think that the main reasons for many people to do (in-place) upgrade are they simply don't know the advantage of clean install or they don't want to reinstall all the programs. In case your Windows 7 installation media isn't corrupted, you can try to do clean install. That may solve all the 'weird' problems. If your Windows 7 installation media is corrupted, then you will have no choice but to try to get the Windows 7 installation media again from your seller.
- I had all of the same issues until I followed the following steps to upgrade from 32 bit Vista to 64 bit Digital River Windows 7 download.
1. Installed 64 bit beta version of Windows 7 from cd. Luckily I had burned an iso of the beta version of 64 bit windows 7 a few months ago which I still had on disc.
2. Downloaded Windows 7 64 bit professional upgrade from Digital River to desktop. right click, view properties, make sure read only isn't checked, selected "run as administrator".
3. At this point Setup 1, Setup 2, and Windows 7 file are downloaded to desktop. Right click on all of them, make sure read only is not checked. Right click on windows 7 file on desktop, navigate to page with compatibility mode, select run in "Windows XP Service Pack 2 compatibility mode" and check "run as administrator". Now unpack will be successful. (Prior to this I would always get an error when trying to unpack). Any file with the option select windows xp service pack 2 compatibility mode.
4. After unpack is successful, go to folder, right click on folder and uncheck read only, select ok. Now run Windows 7 setup as administrator. Select custom install and it will work.
Prior to this success I had download the file 7 times over 3 days, attempted to create iso, ran in vista compatibility mode, xp service pack 3 comp mode, as admin, etc. The method above was the only way I could get it to work.
- I followed the following steps to upgrade from 32 bit Vista to 64 bit Digital River Windows 7 download.
1. Installed 64 bit beta version of Windows 7 from cd. Luckily I had burned an iso of the beta version of 64 bit windows 7 a few months ago which I still had on disc.
2. Downloaded Windows 7 64 bit professional upgrade from Digital River to desktop. right click, view properties, make sure read only isn't checked, selected "run as administrator".
3. At this point Setup 1, Setup 2, and Windows 7 file are downloaded to desktop. Right click on all of them, make sure read only is not checked. Right click on windows 7 file on desktop, navigate to page with compatibility mode, select run in "Windows XP Service Pack 2 compatibility mode" and check "run as administrator". Now unpack will be successful. (Prior to this I would always get an error when trying to unpack). Any file with the option select windows xp service pack 2 compatibility mode.
4. After unpack is successful, go to folder, right click on folder and uncheck read only, select ok. Now run Windows 7 setup as administrator. Select custom install and it will work.
Prior to this success I had download the file 7 times over 3 days, burned iso, ran in vista compatibility mode, xp service pack 3 comp mode, as admin, etc. The method above was the only way I could get it to work. - Chimaera717, welcome.
I would suggest since you have a laptop that you contact Dell to see if they can walk you through this. I would explain to them that you are trying to disable non-required devices in the BIOS so that you can install Windows 7 with ONLY the minimum set of enabled onboard devices possible.
Since there are quite a few Dell BIOS makes, I wouldn't be able to walk you through this without actually being able to be physically at your laptop and see myself. I do not know it off of memory. Dell should be able to get you going on this matter though.
Also, as I suggested, unplug ALL external devices from the laptop.
Sorry I couldn't be of much assistance on that part,
Let us know what happens,
Thanks!
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think. - Hi all, I have not read all of the posts yet so I am not sure if the problem has been summarized in this way, but I wanted to get this info out for all those struggling with your Digital River Win7 student version upgrades.The problem is this; Digital River did not supply an .iso image file (burnable, boot-able, disc for clean install or any install) to buyers, hoping that users would have to buy the $13 disk. They did not supply enough information about the file that you were downloading prior to the purchase. As we all know by now, there are very few users that have the combination of previous windows version(Vista 32-bit) and compatible hardware that will be able to perform a simple upgrade to 7. Most users (XP and any 32-bit to 64-bit upgrades) will require a custom/clean install, reformatting their hard drives. Problem is that the executable file that Digital River sold you, can only exist on your hard drive! So you start install, it formats and deletes the upgrade, restarts so it can begin installing, but whaaa? no files are left on the hard drive - PURE GENIUS!Long story short - either log in to your order with Digital River and buy the $13 disk (you can still add it)- Or if you can burn a DVD and afford to wait a few days, the linked (below) article states Microsoft is working with DR to deliver an .iso version to future downloads (and hopefully previous downloads). This is a widespread problem, this forum thread is actually mentioned in the article about Digital River student downloads. Read for yourself and maybe find some hope for your bricked computer http://bit.ly/FNpGk
- Proposed As Answer byTimBR2L8 Monday, October 26, 2009 8:04 PM
- Hi Kevin, I downloaded the 64-bit Professional upgrade from Digital River on the 22nd. The file is an .exe I had no idea prior to downloading what file format was being sold - I had assumed it was an .iso image - due to the fact that a clean install would require a boot from disk?Could you tell me how I can obtain the .iso you mentioned? I have logged in and tried downloading my order again - but the file is still only an executable.Thanks for your help.Tim
- Hey there Bryan,
I found this KB article that might help. It looks like it fits your problem:
Hanging at 62% when you upgrade from Windows Vista to Windows 7
During the upgrade from Windows Vista to Windows 7, the upgrade hangs at 62% indefinitely.
http://support.microsoft.com/default.aspx/kb/975253
From reading through the article it looks like there is a service running in the background that is preventing the upgrade from completing. Hope this helps. :) Hey drjimm,
Replied to Bryan9's post on the hang at 62% and it looks like it might be related to a service running in the background that prevents the upgrade from completing. Here's the KB I found:
Hanging at 62% when you upgrade from Windows Vista to Windows 7
During the upgrade from Windows Vista to Windows 7, the upgrade hangs at 62% indefinitely.
http://support.microsoft.com/default.aspx/kb/975253
Hope this helps. :)
There are 2 issues in this thread (one specifically on an error users are hitting on a ‘reboot loop’ and a second where users are experiencing the 62% hang on install. For the error on hanging at 62%, please refer to the KB article mentioned here. If the KB article does not resolve your issue please follow up in the thread linked below:
- Marked As Answer byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 3:30 PM
- Edited byMichael - Microsoft SupportMicrosoft Support, OwnerWednesday, October 28, 2009 9:16 PMmore info
- Unmarked As Answer byKevin HauMSFT, ModeratorThursday, October 29, 2009 5:07 PM
- 1. What is the exact make and model of your computer?Acer Aspire M56302. What service pack level was Windows at? SP1, SP2?Vista Home SP23. What antivirus software is running on the machine?Norton 360 OnlineBoot into Safe Mode with Networking is not possible'Safe Mode with Networking' in the list does not workBoots into Windows then crashes with a split second message with 2 of the words of the message being dump and memoryTried to reinstall Vista and failed. tried a clean installation and wiped out my Vista copy.Tried a 5th clean install and got further down the road and then the same proceedure.Have been trying to reach Acer for 4 days with no success other than to pay for the waiting.Tried Saturn in Darmstadt Germany and no answer until today. I was told to bring the computer in and we will see what the problem is...Called my home office in the USA and they said that they had changed over to MAC..... No helpTried doing the test on the hardware with a report of no problem each time.Had FSX on the computer and it had problems reverting back to the normal screen after ending the software.I have been a loyal Microsoft customer all of my life. Never copied software and never violate Microsoft´s lic agreements. I started with Word one and updated and purchased every SW for my company and personal computer. I can understand that in the Odenwald of Germany you can not find MS Support on every corner, today I feel alone with my Windows 7.Somebody help me!
- I've got the same death loop problem. Have most but not all data backed up but really not happy about the possibility of hosing my system and reinstalling everything. PLEASE MS, solve this problem! Create a patch that allows the upgrade disk to upgrade from the dvd rather than only from within windows - this will solve (I think) the problem. DO SOMETHING!!!!!!!!!!!!!!!!!
- Well...at least it's nice to find I have company. They say misery loves company. Like others, in the past I waited for the first service pack to be released by MS prior to venturing into the realm of installing a new OS. This time, well the sweet kid in the TV commercial persuaded me that this time things would be different..."It's snappy!" she cooed. But I suppose it's wise to look at our glass as half-full, not empty- I purchased a Windows 7 upgrade "family pack" good for 3 PCs and was able to successfully upgrade with minimal hassle on 2 of the 3. My first impression is that the move to Windows 7 may be worth the effort. One was a Compaq Presario SR5501P desktop and the other a Dell Inspiron B130 laptop. All 3 PCs were smoothly running Vista Home Premium and all 3 were checked by the Windows 7 Upgrade Advisor prior to trying to upgrade. My 3rd PC, an older compaq Presario SR1710NX which I upgraded a year ago to a dual core processor, failed twice (wait...maybe 3X--we're still in the middle of the 3rd upgrade) to successfully upgrade, each time hanging up at 62%. contacted MS support yesterday and spent 45 minutes on the phone getting nowhere before being disconnected (no call back). I tried on my own to upgrade last night overnight and again this morning by forcing a shut down (fortunatelly when restarting, my system rolled back to the previous Vista OS.) Called MS support tonight when I got home from work and got through without difficulty. Thought we were on our way to a successful upgrade after trying their suggested fix (noted above) for 'Hanging at 62%' but doesn't appear to have done the trick. I 've been hanging short of that 62% "transferring files...etc" for the past 3 hours. I ended the call with MS support 2 hours ago so I could have supper and they say they'll call me back tomorrow evening to find out how things turned out. Don't have any answers for anyone. only platitudes. Patience is a virtue. Be persistent. Be methodical. Be thorough. Good luck.
- Did you get any patch yet, JSchneider?
Did you get any patch yet, JSchneider?
I did not receive any response whatsoever from Digital River as of yet.I would suggest that everyone take a look at this link:
http://social.answers.microsoft.com/Forums/en-US/w7install/thread/33afd855-92fd-43ee-a76c-ace1b81140f2
Thanks!
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- You people at Microsoft just don't get it, do you? The problem for many here is that the store bought upgrade, not just the download, is failing in all types and makes of computers. Read the posts. It's not isolated. There is NO BOOT MENU OPTION TO LOAD VISTA AGAIN. IT'S GONE. The boot cycles over and over again. It's that simple. Everyone posting here has a non functioning computer. This is not an operator error. It's a Microsoft problem. READ THE POSTS. QUESTION MICROSOFT, HOW DO WE FIX THE PROBLEM?
- I am amazed at the number of people doing an OS upgrade or install without having a verified copy of all
user data on their computer.
Also for you Vista users create a system image before installing Windows 7, Vista does this very well.
I have installed "7" on a variety of hardware dozens of times with no issues, but always a clean install.
For those of you who have failed installs with slim chances of a recovery and no data backup, but a replacement
hard drive, keep the old one as in many cases the data can be recovered by mounting the drive in another pc. - FJP57 -
The only option for users at this point (who cannot boot back into Vista) would be to back up their data through WinRE and then perform a clean install. Not everyone posting here has a non functioning computer, thankfully. It gives us something to work with.
Due to thousands of hardware configurations, drivers, 3rd-party software, and other various components, at this point, we are unsure if it's something with the Windows installer. I have had a successful upgrade myself using Windows Vista 64-bit > Windows 7 64bit on a BIOSTAR Mobo + AMD Phenom X4 9950 + CrossFireX ATI HD 3870 so it's most likely something software wise in their OS causing the problem. - Hey Microsoft! You've made the nationl news! Congrates!
http://brainstormtech.blogs.fortune.cnn.com/2009/10/24/windows-7-student-upgrade-____/ - Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.Rating posts helps other usersMark L. Ferguson MS-MVP
---
invinoveritas -
Since you went with a clean install, I would then think the problem is hardware related. If you have your Windows Vista install disk, go ahead and boot off of that and choose 'Repair My Computer'.
Then choose the System Memory (RAM) test. Post back with the results please.
---
For those with installation issues hanging at 62% and who can boot back into Windows Vista...
The iphlpsvc service may be hanging during the upgrade. This is one service that has been identified as hanging at this point during setup.
1. Reboot the computer; this will cause a rollback to Windows Vista.
2. Click Start, and right-click Computer.
3. Click Properties, and then click Advanced System Settings
4. Click Environment Variables.
5. Under System Variables, click New, and then press ENTER
6. Type in the following variable information:
Variable Name: MIG_UPGRADE_IGNORE_PLUGINS
Variable value: IphlpsvcMigPlugin.dll
7. Then Restart Setup.
---
For those who's machines will not boot back into Windows...
(Taken from Ryan)
If you have the Windows 7 or a Windows Vista disk, you can use it to boot into WinRE and transfer your data to an external device (like a flash drive or external harddrive).
1. Plug in an external drive or flash drive
2. Place the Windows Vista CD into the tray and close it
3. Boot to the disk and choose 'Repair My Computer'
4. Chose 'Command Prompt'
5. Type the following:
cd c:
| Enter
cd users
| Enter
dir
| Enter
From here, take note of what the name of your username folder. Then type...
copy c:\users\yourusername e:\users
| Enter
* 'e' will be the drive letter of your external device. It could be F, G, H, or so on (depending on what drive letter was already being used)
Once the copy is complete, you can pretty much use the following commands to retain the rest of the data:
copy c:\program files e:\program files - copies everything in the program files folder
You can use the dir command to show to contents of a directory. Then you can use the cd command to navigate to a directory.
Afterwards, perform a clean install of Windows 7 and format the drive. This will at least get you up and running until we can find out what caused the issue.- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:05 PMPurge
- I have purchased the upgrade. How do I do a clean install with that?
- Twoshack - Have you found a fix for this issue to upgrade to Windows 7? I have the same issue as yourself. My previous OS restores, but still no Win7.
This says it's only the 64-bit version. I need the 32-bit version! When is this coming out?? I USE MY LAPTOP FOR COLLEGE CLASSES AND NEED IT ASAP.I would suggest that everyone take a look at this link:
http://social.answers.microsoft.com/Forums/en-US/w7install/thread/33afd855-92fd-43ee-a76c-ace1b81140f2
Thanks!
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.4 Trys to upgrade and took all the suggestions online and from Microsoft help .... Took up the entire day and still no Windows 7 :(
It is stopping at 62% every time on the last step.
Hanging at 62% when you upgrade from Windows Vista to Windows 7 http://support.microsoft.com/kb/975253
Rating posts helps other usersMark L. Ferguson MS-MVP- Edited byKevin HauMSFT, ModeratorThursday, October 29, 2009 5:08 PMclarification
- Edited byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 4:14 PM64 bit link
- Marked As Answer byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 3:31 PM
- Hanging at 62% when you upgrade from Windows Vista to Windows 7.url
Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.Rating posts helps other usersMark L. Ferguson MS-MVP - Hi Guys and Gals...the same thing is happening in Europe. Windows / is a world wide scam.
- Uninstalled programs and updated all drivers, and ran the update last night.....still no luck. Now what?
- Nope no luck yet.....still waiting for an answer that works!
Hanging at 62% when you upgrade from Windows Vista to Windows 7.url
I appreciate the info Mark but the ISO image only talks about 64 bit. I'm going from 32 to 32. I too have the same problem with blue screen and then rollback to Vista at, what seems to be, the end of the install process. I've run the compatibility check and my system checks out fine. I downloaded the student upgrade from Digital River.
Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.
Rating posts helps other usersMark L. Ferguson MS-MVP
Not that you don't already know this but this is very bad PR, considering how rife the problems were/are with Vista. Solutions need to be forthcoming. Don't try and blame the customers, as I've seen in various articles. Most, like me, know what we are doing and are upgrading similar versions (32 bit to 32 bit).
Are you saying you tried the 62% fix on your original setup before running the 7 install?Hanging at 62% when you upgrade from Windows Vista to Windows 7.url
I appreciate the info Mark but the ISO image only talks about 64 bit. I'm going from 32 to 32. I too have the same problem with blue screen and then rollback to Vista at, what seems to be, the end of the install process. I've run the compatibility check and my system checks out fine. I downloaded the student upgrade from Digital River.
Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.
Not that you don't already know this but this is very bad PR, considering how rife the problems were/are with Vista. Solutions need to be forthcoming. Don't try and blame the customers, as I've seen in various articles. Most, like me, know what we are doing and are upgrading similar versions (32 bit to 32 bit).
Hanging at 62% when you upgrade from Windows Vista to Windows 7.urlRating posts helps other usersMark L. Ferguson MS-MVP
No, I don't have that problem. Mine doesn't hang it throws a garbled blue screen, reboots, and then rolls back.
Are you saying you tried the 62% fix on your original setup before running the 7 install?Hanging at 62% when you upgrade from Windows Vista to Windows 7.url
I appreciate the info Mark but the ISO image only talks about 64 bit. I'm going from 32 to 32. I too have the same problem with blue screen and then rollback to Vista at, what seems to be, the end of the install process. I've run the compatibility check and my system checks out fine. I downloaded the student upgrade from Digital River.
Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.
Not that you don't already know this but this is very bad PR, considering how rife the problems were/are with Vista. Solutions need to be forthcoming. Don't try and blame the customers, as I've seen in various articles. Most, like me, know what we are doing and are upgrading similar versions (32 bit to 32 bit).
Hanging at 62% when you upgrade from Windows Vista to Windows 7.url
Rating posts helps other usersMark L. Ferguson MS-MVPTo start with, make sure your downloaded Windows 7 files (the 'expandedSetup' directory) is unzipped into C:\ — it'll make things easier later.
1. Download this tool — alternatively you can obtain the official pack from Microsoft, but that's a whole darn gigabyte.
2. Unzip and move oscdimg.exe to your System32 directory (likely to be C:\Windows\System32)
3. Open an elevated command prompt. In Vista you do this by typing 'cmd' into your 'Start Menu' and hitting ctrl+shift+enter. In XP, just type 'cmd' into the Run dialogue (Windows Key+R or from your Start Menu).
4. Type (or copy and paste) the following into your command prompt (this will vary a little, depending on where you've put your expandedSetup folder):
oscdimg.exe –u2 –b"C:\expandedSetup\boot\etfsboot.com" –h "C:\expandedSetup" C:\WIN7.ISO
5. Ta'da! You've got a burnable ISO!
All you need to finish the job is a good burning application like ImgBurn, CDBurnerXP, or InfraRecorder. For this particular task I'd recommend ImgBurn – then just right click the ISO file and start the burn from your context menu. Or launch ImgBurn and choose "write image file to disc" — your choice!
No DVD burner? If you have a 4GB USB flash drive handy, check out this app!
- To those who are proposing we make or obtain a disc; are you saying that our only option is a complete install vs. an upgrade? That's the gist I'm getting here but just want to verify that you're abandoning "upgrade" as an option for those with (hardware/software) conflicts.
No, I don't have that problem. Mine doesn't hang it throws a garbled blue screen, reboots, and then rolls back.
Are you saying you tried the 62% fix on your original setup before running the 7 install?Hanging at 62% when you upgrade from Windows Vista to Windows 7.url
I appreciate the info Mark but the ISO image only talks about 64 bit. I'm going from 32 to 32. I too have the same problem with blue screen and then rollback to Vista at, what seems to be, the end of the install process. I've run the compatibility check and my system checks out fine. I downloaded the student upgrade from Digital River.
Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.
Not that you don't already know this but this is very bad PR, considering how rife the problems were/are with Vista. Solutions need to be forthcoming. Don't try and blame the customers, as I've seen in various articles. Most, like me, know what we are doing and are upgrading similar versions (32 bit to 32 bit).
Hanging at 62% when you upgrade from Windows Vista to Windows 7.url
Rating posts helps other usersMark L. Ferguson MS-MVP
The blue screen would tell you the name of the driver at fault. Also a setup log might mention that. setuperr.log and setupapi.log, the last few lines.Rating posts helps other usersMark L. Ferguson MS-MVP- Edited byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 4:37 PMsetupact
- tjtull -
For those who's systems are unbootable, I would suggest it. For those who need to upgrade (meaning versions of windows, not path of installation) then I would suggest trying that until we can find out what is causing this issue - I think I've gotten to the point where trying to install Windows 7 is simply not worth it. I'm more content with actually having a working computer. Anyone know if we can get our money back?
Thank you very much for these instructions.To start with, make sure your downloaded Windows 7 files (the 'expandedSetup' directory) is unzipped into C:\ — it'll make things easier later.
1. Download this tool — alternatively you can obtain the official pack from Microsoft, but that's a whole darn gigabyte.
2. Unzip and move oscdimg.exe to your System32 directory (likely to be C:\Windows\System32)
3. Open an elevated command prompt. In Vista you do this by typing 'cmd' into your 'Start Menu' and hitting ctrl+shift+enter. In XP, just type 'cmd' into the Run dialogue (Windows Key+R or from your Start Menu).
4. Type (or copy and paste) the following into your command prompt (this will vary a little, depending on where you've put your expandedSetup folder):
oscdimg.exe –u2 –b"C:\expandedSetup\boot\etfsboot.com" –h "C:\expandedSetup" C:\WIN7.ISO
5. Ta'da! You've got a burnable ISO!
All you need to finish the job is a good burning application like ImgBurn , CDBurnerXP , or InfraRecorder . For this particular task I'd recommend ImgBurn – then just right click the ISO file and start the burn from your context menu. Or launch ImgBurn and choose "write image file to disc" — your choice!
No DVD burner? If you have a 4GB USB flash drive handy, check out this app !
- Thanks Mark, I will search for the log files you mentioned, as the BSD is unreadable when it appears.
- Is it just me or aren't these some of the same problems that Vista had, incompatible drivers and such, when it first came out? I have to say that my system is a VERY generic Windows Vista Home Basic install that I've done NOTHING to. I haven't added any fancy video cards or drivers to it. The machine I'm trying to upgrade is a notebook computer that has nothing special about it and no peripherals attached to it. Not to grouse continually about this but I find it inexplicable that a vanilla upgrade from the same software company would not work on my vanilla install.
Thanks Mark, I will search for the log files you mentioned, as the BSD is unreadable when it appears.
click start, type notepad %windir%/setupact.logRating posts helps other usersMark L. Ferguson MS-MVPIs it just me or aren't these some of the same problems that Vista had, incompatible drivers and such, when it first came out? I have to say that my system is a VERY generic Windows Vista Home Basic install that I've done NOTHING to. I haven't added any fancy video cards or drivers to it. The machine I'm trying to upgrade is a notebook computer that has nothing special about it and no peripherals attached to it. Not to grouse continually about this but I find it inexplicable that a vanilla upgrade from the same software company would not work on my vanilla install.
I see a lot of comments like that here. I don't blame anyone for wanting to run 7. It's been fantastic on my system for most of this year, even the first beta. The reason my system did so well was obvious to me. I went out and got a system specifically recognized as having all 'win 7 logo' hardware, and software. Now someone like you cannot do that because you're focused on other things. You are trying to act like an OEM, adjusting your hardware suppy with changing demand though time. It's a difficult task for even very talented OEM with no other projects 'on the fire' but that. You are being forced into that role, and it would be surprising if it were Not difficult.
Most of the folks here complaining on this particular problem are very talented people, interested in seeing it work, and contributing what they know. IMO, 7 will enter the legendary halls of XP and the other 'hits' in less time than they took to do it. I started on "Whistler" in 1999, by 03 it was a legend, and now it's an 09 giant. Only took 10 years to get it right <g>
"We are Go, for Throttle Up!"Rating posts helps other usersMark L. Ferguson MS-MVP- Mark, I mean really, are you serious??? That is your answer?? Can I paraphrase please, basically you are saying, "Even though MSFT has said that you should have no problems whatsoever upgrading from Vista to Win 7, you in fact will not be able to do it, because to do it well you actually need to have verified that each component is capable of running with Win 7, even if you ran the upgrade advisor (which I did by the way), you may not be able to have a good upgrade." If this is true, then I hope that you told people previously that when you spoke well of Win 7, it was only in a system designed specifically for it, not a system that was actually being used to previously run Vista. I have to ask, was any actuall testing done on Win 7 installs that were based on real user experience, in other words that copied the process that us poor shnooks are going through on the machines that we bought previously to run Win Vista? How is this any different than the compatibility problems people experienced with Vista? I have a machine i bought from an OEM that runs Vista Home Premium, I want to upgrade to Win 7 home premium, and I can't, why???????
To start with, make sure your downloaded Windows 7 files (the 'expandedSetup' directory) is unzipped into C:\ — it'll make things easier later.
1. Download this tool — alternatively you can obtain the official pack from Microsoft, but that's a whole darn gigabyte.
2. Unzip and move oscdimg.exe to your System32 directory (likely to be C:\Windows\System32)
3. Open an elevated command prompt. In Vista you do this by typing 'cmd' into your 'Start Menu' and hitting ctrl+shift+enter. In XP, just type 'cmd' into the Run dialogue (Windows Key+R or from your Start Menu).
4. Type (or copy and paste) the following into your command prompt (this will vary a little, depending on where you've put your expandedSetup folder):
oscdimg.exe –u2 –b"C:\expandedSetup\boot\etfsboot.com" –h "C:\expandedSetup" C:\WIN7.ISO
5. Ta'da! You've got a burnable ISO!
All you need to finish the job is a good burning application like ImgBurn , CDBurnerXP , or InfraRecorder . For this particular task I'd recommend ImgBurn – then just right click the ISO file and start the burn from your context menu. Or launch ImgBurn and choose "write image file to disc" — your choice!
No DVD burner? If you have a 4GB USB flash drive handy, check out this app !
hello,
I've the same problem. I'm french so my english isn't excellent!
I've try this solution but when I copy the command "oscdimg.exe –u2 –b"C:\expandedSetup\boot\etfsboot.com" –h "C:\expandedSetup" C:\WIN7.ISO"
there is an error: ERROR could not delete existing file "ûbD:\expandedSetup\boot\etfsboot.com" error 123
What can I do?
ThanksIs it just me or aren't these some of the same problems that Vista had, incompatible drivers and such, when it first came out? I have to say that my system is a VERY generic Windows Vista Home Basic install that I've done NOTHING to. I haven't added any fancy video cards or drivers to it. The machine I'm trying to upgrade is a notebook computer that has nothing special about it and no peripherals attached to it. Not to grouse continually about this but I find it inexplicable that a vanilla upgrade from the same software company would not work on my vanilla install.
I see a lot of comments like that here. I don't blame anyone for wanting to run 7. It's been fantastic on my system for most of this year, even the first beta. The reason my system did so well was obvious to me. I went out and got a system specifically recognized as having all 'win 7 logo' hardware, and software. Now someone like you cannot do that because you're focused on other things. You are trying to act like an OEM, adjusting your hardware suppy with changing demand though time. It's a difficult task for even very talented OEM with no other projects 'on the fire' but that. You are being forced into that role, and it would be surprising if it were Not difficult.
Most of the folks here complaining on this particular problem are very talented people, interested in seeing it work, and contributing what they know. IMO, 7 will enter the legendary halls of XP and the other 'hits' in less time than they took to do it. I started on "Whistler" in 1999, by 03 it was a legend, and now it's an 09 giant. Only took 10 years to get it right <g>
"We are Go, for Throttle Up!"
Rating posts helps other usersMark L. Ferguson MS-MVP
You're kidding, roght?Is it just me or aren't these some of the same problems that Vista had, incompatible drivers and such, when it first came out? I have to say that my system is a VERY generic Windows Vista Home Basic install that I've done NOTHING to. I haven't added any fancy video cards or drivers to it. The machine I'm trying to upgrade is a notebook computer that has nothing special about it and no peripherals attached to it. Not to grouse continually about this but I find it inexplicable that a vanilla upgrade from the same software company would not work on my vanilla install.
I see a lot of comments like that here. I don't blame anyone for wanting to run 7. It's been fantastic on my system for most of this year, even the first beta. The reason my system did so well was obvious to me. I went out and got a system specifically recognized as having all 'win 7 logo' hardware, and software. Now someone like you cannot do that because you're focused on other things. You are trying to act like an OEM, adjusting your hardware suppy with changing demand though time. It's a difficult task for even very talented OEM with no other projects 'on the fire' but that. You are being forced into that role, and it would be surprising if it were Not difficult.
Most of the folks here complaining on this particular problem are very talented people, interested in seeing it work, and contributing what they know. IMO, 7 will enter the legendary halls of XP and the other 'hits' in less time than they took to do it. I started on "Whistler" in 1999, by 03 it was a legend, and now it's an 09 giant. Only took 10 years to get it right <g>
"We are Go, for Throttle Up!"
Rating posts helps other usersMark L. Ferguson MS-MVP
You're unbridled enthusiasm for this operating system is noted. In the meantime, most of us here are screwed.- Proposed As Answer byrhj97 Tuesday, October 27, 2009 7:39 PM
Yea... your enthusiasm is not fixing my computer. Sorry.
I see a lot of comments like that here. I don't blame anyone for wanting to run 7. It's been fantastic on my system for most of this year, even the first beta. The reason my system did so well was obvious to me. I went out and got a system specifically recognized as having all 'win 7 logo' hardware, and software. Now someone like you cannot do that because you're focused on other things. You are trying to act like an OEM, adjusting your hardware suppy with changing demand though time. It's a difficult task for even very talented OEM with no other projects 'on the fire' but that. You are being forced into that role, and it would be surprising if it were Not difficult.
Most of the folks here complaining on this particular problem are very talented people, interested in seeing it work, and contributing what they know. IMO, 7 will enter the legendary halls of XP and the other 'hits' in less time than they took to do it. I started on "Whistler" in 1999, by 03 it was a legend, and now it's an 09 giant. Only took 10 years to get it right <g>
"We are Go, for Throttle Up!"
Rating posts helps other usersMark L. Ferguson MS-MVPMark, I mean really, are you serious??? That is your answer?? Can I paraphrase please, basically you are saying, "Even though MSFT has said that you should have no problems whatsoever upgrading from Vista to Win 7, you in fact will not be able to do it, because to do it well you actually need to have verified that each component is capable of running with Win 7, even if you ran the upgrade advisor (which I did by the way), you may not be able to have a good upgrade." If this is true, then I hope that you told people previously that when you spoke well of Win 7, it was only in a system designed specifically for it, not a system that was actually being used to previously run Vista. I have to ask, was any actuall testing done on Win 7 installs that were based on real user experience, in other words that copied the process that us poor shnooks are going through on the machines that we bought previously to run Win Vista? How is this any different than the compatibility problems people experienced with Vista? I have a machine i bought from an OEM that runs Vista Home Premium, I want to upgrade to Win 7 home premium, and I can't, why???????
Yes, it is my answer. Statictically, you are in the 10% of the 'newer' hardware configs that fail to run Win 7. The choice is obvious. Stay with what you have, or upgrade. I choose the high road, you want to go elsewhere. No problem, upgrading is not 'mandatory'. My Dos 640 Kb ram machine does Not run Win 3.11 either. I upgraded. I think you will get around to that sooner or later. You're way too passionate on the issue to be left behind.<g>Rating posts helps other usersMark L. Ferguson MS-MVP- I am running An Acer Aspire M3640 desktop, on Vista SP2, with Kaspersky IS 2010. I have updated the BIOS, the iput drivers, the video drivers (nVidia 8600GS) and all of the above. I have disabled all services (except MS service) from startup but kaspersky still automatically restarts. I have unintalled it but the problem remains.
I have also tried the following link as provided by another MS engineer, http://technet.microsoft.com/en-us/library/dd744583(WS.10).aspx
but still no luck
I have also followed this procedure below (from the same engineer)
Step 1:Please check the log files for the setup in order to analyze if the installation is stopping.
To analyze the log file please refer to the link below:
http://technet.microsoft.com/en-us/library/dd744583(WS.10).aspx
Step 2:
I would also suggest you to do a clean boot on your current operating system and then find out whether you current operating system can run a windows upgrade compatibility advisor.
Clean Boot will help you start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program or any of the third party service is interfering with your program.
To perform clean boot, please follow the steps below.
1. Click Start on your Desktop
2. Type msconfig in the Start Search box and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
3. On the General tab, click Selective Startup.
4. Under Selective Startup, click to clear the Load Startup Items check box.
5. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
6. Click OK.
7. When you are prompted, click Restart.
To return your computer back to normal boot:
1. Click Start on your Desktop
2. Type msconfig in the Start Search box and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
3. Click the General tab.
4. Click Normal Startup - load all device drivers and services, and then click OK.
5. When you are prompted, click Restart to restart the computer.
For information on using “Clean Boot”, see the following Microsoft Article: http://support.microsoft.com/kb/331796
Step3:
Also find out whether your current operating system can run windows upgrade advisor.
To know more about the windows upgrade compatibility advisor, please refer to below links: http://windows.microsoft.com/en-US/windows7/what-is-a-windows-7-upgrade-compatibility-report-and-what-do-the-results-mean
http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor
----
- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:04 PMPurge
- ----
- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:04 PMPurge
- Proposed As Answer byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 8:55 PM
I am running An Acer Aspire M3640 desktop, on Vista SP2, with Kaspersky IS 2010. I have updated the BIOS, the iput drivers, the video drivers (nVidia 8600GS) and all of the above. I have disabled all services (except MS service) from startup but kaspersky still automatically restarts. I have unintalled it but the problem remains.
I have also tried the following link as provided by another MS engineer, http://technet.microsoft.com/en-us/library/dd744583(WS.10).aspx
but still no luck
Go to the Kaspersky site, and download the Kaspersky 'trial' for Win 7. Install it,, and do the upgrade to 7.
Windows 7 Security software providers.urlRating posts helps other usersMark L. Ferguson MS-MVP- Mark,
If these users would be able to run Win7 with a clean installation method, their computers are quite capable of running the OS - something internally in either the installer or their current OS is causing issues.
Everyone! Please take a look at my post above.
Thanks! - Hi there,
I can not install this as a clean install any idea,s??? - Thanks su and Mark. I'll dump my logfile into that thread after I get home and tear into that machine.
I really do appreciate the help and am looking forward to getting up and running on Win 7. Gotta get over this speedbump though. - Mark, how do you know the number of failed installs is at 10% of newer configurations? Even if it is, that is a pretty large number, and should not so easily be brushed aside, I'm sure MSFT wouldn't want to lose 10% of its market share, would it? Also, bringing up your DOS based system as an analogy is kind of insulting. I paid almost $2,000 for my system when I bought it less than 1 1/2 years ago. It has 2 gigs of ram, one of the latest multi core processors available from INTC at the time, it is a clean machine without much added by me in terms of crapware, the only problem as far as compatibility with my system is my ATI GPU (which apprently leaves me kind of screwed). I am a fan of MSFT, have three zunes, just bought the Zune HD, have an XBOX, and have had countles Win based machines over the years. So I want to upgrade to Win 7, so if I understand you correctly, my passion will cause me to go out and buy a new system if I want to run Win 7, because apparently its the only possible solution, this is bullcrap, and I assume you must know that. Maybe my passion will become so great that I boot Windows and MSFT products and just rid myself of everything, and go Apple and Nintendo. Understand, I write this to try and point out the folly of dissmissing this issue for the folks on this board who are having problems, I am a user and buyer of MSFT and I should be a user who MSFT wants to keep, I litterally spend thousands of $$ on technology each year, I tell friends and anyone who listens what to buy and why, most of the people I talk to are affluent, and they also spends lots of $$ each year. Sure maybe me going elsewhere is a blip on the map, but how many of the people on this board are like me???? By the way, over the last few years, while Vista was having its day as one of the most hated operating systems ever, I bought exactly the one new PC, the one described above, however, I bought three Macs, two powerbooks and one desktop, and have upgraded the operating system on each with no trouble whatsoever. The reason I bought the macs?? Because my two daughters and my wife, wanted something simple, and I really didn't have a good pc alternative. I also have two other PCs I still use with XP, and I love them. In fact if this upgrade worked, I was happilly eyeing a brand new PC as well, but now, unless I can get Win 7 working and can test it a bit, no way.
- Absolutely, the goal here is to fix the issue as fast, yet efficient as possible.
- I agree!
The whole purpose of an Upgrade is not to have to install from scratch. If not, this defeats the purpose of having an upgrade version of the OS.
On the other hand, for those of you who lost information or can't get to it, it is always adviced by Microsoft as well as other software manufatures to backup before any upgrade or mayor software release...
It is a shame however that this is happening with this new version of Windows. I had my hopes-up for this new version and it's defenitely not inspiring confidence in any way...
I didn't run into this problem since I lost my "faith" in upgrading ever since Win98 came out...so I did a fresh install on Windows 7 Pro. This worked like a charm!
Good luck to all! - I have vista basic 32bit, but i haven't tried to install 7 premium 32bit because i found this. Is there anything to do before i install 7 to prevent this from happening?
Hello to all,
Hi all,
If possible, we need to collect some preliminary information before troubleshooting. If you all can, answer the following questions:
1. What is the exact make and model of your computer?
2. What service pack level was Windows at? SP1, SP2?
3. What antivirus software is running on the machine?
Slim chance, but see if it is possible to boot into Safe Mode with Networking:
1. Turn off your computer completely
2. Power the system on and immediately start pressing the 'F8' key until you reach a multi-boot menu
3. Select 'Safe Mode with Networking' in the list
4. Wait until it boots into Windows. This may take a few minutes
Let us know,
Thanks!
Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
I haven't tried the new Windows 7, but I do have a thought or two about the continuous reboot issue which isn't fixed by the currently offered solutions...
One thing to check out before doing the upgrade: It relates to drivers which might be piggybacked onto the Windows drivers for your disk and CD-ROM drives, possibly causing conflicts with other startup software such as anti-virus or anti-malware software, or with Windows 7 itself? The reason I bring this up is because I had a similar XP issue which caused endless reboots, even when I tried starting in Safe Mode, and absolutely nothing about cause of the problem would get logged, even when booting step-by-step.
My idea is that before you upgrade Vista to Windows 7, first check to see what (if any) additional non-MS drivers are listed for your hard disk drives. I am talking about the listed hard disk drives themselves, not your SATA/IDE controllers. If you find any non-MS drivers for non-MS products such as Acronis TrueImage or other similar drive backup/mirror/cloning/raid software, then you should strongly consider uninstalling such software before performing the upgrade. Also look for any non-MS drivers installed for your CD-ROM drives such as Sonic Solution's PxHelp20.sys or similar which might have been installed by third party CD/DVD disk burning software.
Now, like I said, I use XP and have not yet tried Windows 7. So I guess that now I should fully explain the similar endless reboot scenario which I encountered several months ago. So here goes:
I use Acronis TrueImage 2009 since I find that this software works nicely for completely backing up my hard disk either to a removable external hard disk or to a hidden partition on one my computer's internal hard disks. The Acronis software installs two drivers, snapman.sys and tdrpm228.sys, under the driver list for each of my computer's drives, be they hard disks, zip or jazz drives, or any type of USB drive. The Acronis software in and of itself wasn't a problem.
I also use PC-TOOLS Spyware Doctor. My continuous reboot problem occurred after I upgraded Spyware Doctor. I couldn't even boot into Safe Mode. PC-TOOLS researched the problem and found that in this case the root cause was the Acronis drivers. Specifically, PC-TOOLS traced the problem down to Acronis using non-standard coding practices in their drivers, and this caused a conflict with Spyware Doctor due to the Acronis non-standard programming practices, resulting in the Acronis drivers crashing. Nothing would get logged to the bootup log file since the Acronis driver crash of course killed any ability to write to the hard disk!
Others have reported the Win 7 continuous reboot problem even on plain vanilla Vista installs, but again the issue might be drivers installed by two or more third party software packages which for whatever reason conflict with one-another during the upgrade process? So, I guess what I am trying to suggest is that while individual programs in and of themselves may have been tested to work fine with Windows 7, the problem possibly may be combinations of certain programs which could be causing the endless reboots?
Anyway, just a thought and perhaps something consider and to look into.Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.
Rating posts helps other usersMark L. Ferguson MS-MVP
I contacted Digital River regarding the problem with upgrading from 32-bit to 64-bit with the student discount program and I was provided with a link to download the iso file. The instructions that Digital River provided said that the iso file should be >2GB, which makes sense. However, the file that downloaded from the link they provided was only 2MB. ???
UPDATE: I have now tried downloading this file about twenty times. Each time it comes down a different size, but never anywhere near the size that it should be. Any suggestions?- Edited bymansart Tuesday, October 27, 2009 9:46 PM
- On the 10 % number. The 'win7 logo' is on 90% of the top video devices, from the last FIVE YEARS. You can look at that easily enough. 'Gamers' are the exception, in most cases. They own what I would call "Over the Top" hardware. it does not, usually, conform to 'standards, by intent, and as expected behavior. 7 has hit the 90 % mark, and beyond. Look at the 'Springboard' numbers, if you doubt that. They will give you a 'blow by blow' on it.
On your perfectly valid argument on going 'apple' or whatever. If they are better (e.g. cheaper and more compatible) go for it. It's always been a relative measure. I like to stay 'centered in the main stream'. Your tastes may be different. My only interest in Win 7 was it's ability to 'focus development'.
One more before I get so wordy I lose the '15 second window of attention span'. :) Your valid argument (again) is focused on 'afforability'. ____, (can I say that?, shoot, nobody is this deep in a thread unless they care :)) I think you are right. The average user is going to scream bloody murder at the UAC, etc. However, my argument is that $$ are NOT the issue, it's 'innovation', and what you will do to get it.
I think it was Napoleon who said "Audacity, Audacity, ALWAYS Audacity!"Rating posts helps other usersMark L. Ferguson MS-MVP - Probably the download manager program. It's a program you run so you can download another program =/
- Same thing happened to me. After 3 hours with Microsoft I was forced to do a clean install and lost all of my program links.
- Well, I got it to work with a downside - I lost all my data but that was expect. What I did...I changed the boot order to boot from CD first. Used the Windows upgrade disk and rebooted, it went to the setup menu. At this point, I felt I was ahead of the game. I chose"complete install" having no luck with the upgrade. Sure enough, it began the install process. I had to force a hard shutdown at the end of the process, for some reason it would not reboot. After forcing the reboot, several screens pass until the product key has to be entered, It didn't work, maybe because of the failed upgrade, I don't know. So, I just erased it and clicked on next. I'm told that others have preformed an upgrade again after the complete install and the key worked, I don't know. So, I'm in Windows 7 now with no problems, but again, it's a "clean" install. I have to still load in my drivers etc for my computer. At least I have a working system - for now, There's still that product key thing that I have to figure out...
Good luck if you try it...- Proposed As Answer byMark L. FergusonMVP, ModeratorTuesday, October 27, 2009 10:04 PM
- Mark, your logic is flawed, it isn't just video devices causing all of the issues, and even if it were, it might be that the people with the 10% non compliant windows devices represent 30% of the people trying to upgrade. My point on that is that you have no idea that the issues are limited to 10% of users, and again even if it were, that is a pretty massive precentage.
So far so good, BUT and this is important...the lack of a product key only gives you a reprieve for 30 days. After that, you have problems again. I'm going to try to do an upgrade on top of the working Windows 7 system. As I mentioned, others here have had success with the product key using that method. I'm just winging it folks. Better then a dead computer...
Mark, your logic is flawed, it isn't just video devices causing all of the issues, and even if it were, it might be that the people with the 10% non compliant windows devices represent 30% of the people trying to upgrade. My point on that is that you have no idea that the issues are limited to 10% of users, and again even if it were, that is a pretty massive precentage.
Even if my logic were flawed, the maker of the software still would have an interest in captuting that part of the 'market'. It is said that Christanity is 10% of the world's religions. Are they going to quit? It would depend on how big the 'potential market' was. Wanna buy a ride on the shuttle?
By the way, I like the 'cut of your jib'. 'Questioning authority' is seldom wrong.Rating posts helps other usersMark L. Ferguson MS-MVP- Well, since my laptop is bricked currently I left it at my other residence and won't be able to try the ISO (I HAD TO MAKE) until Friday, so until then I hope to see some progress here...
- Hello, in July i upgraded from Windows XP to Windows 7 RC (Beta). It took me 8 hours to do a "clean-install" then another 4 to load, install all of my programs. I have -
enjoyed Windows 7; however, my cd/dvd rom drive appears and disappears at will but i have come to the conclusion that it is not compatible with Windows 7. Going back to
when i first installed Windows 7 i "read" all of the warnings and decided to install it anyway. Since i needed more storage space i decided to install a new 500 GB hard drive.
Prior to installing Windows 7 i did my research on everything including the installation process. I hope some of this is helping you because whatever your system is doing i
think it maybe relative to your installation process. Have you deleted your partition? If not, why?
I Wish you the best and hope by the time i do install the RTM it will all be updated and all the bugs taken out.
Have a great evening!
Stephen Lamantia-yanky54
A side question regarding this----if they are giving us an ISO===we shouldnt have to follow the steps outlined by many to create a bootable disk on our own? is that the purpose or is this ISO meant to solve other issues?Microsoft’s ISO Image for Windows 7 Now Available.url
Digital River accounts only.
Rating posts helps other usersMark L. Ferguson MS-MVP
I contacted Digital River regarding the problem with upgrading from 32-bit to 64-bit with the student discount program and I was provided with a link to download the iso file. The instructions that Digital River provided said that the iso file should be >2GB, which makes sense. However, the file that downloaded from the link they provided was only 2MB. ???
UPDATE: I have now tried downloading this file about twenty times. Each time it comes down a different size, but never anywhere near the size that it should be. Any suggestions?- UPDATE...ALL THE OLD PROGRAM FILES ARE THERE TOO! FOUND THEM UNDER "WINDOWS.OLD" VERY GOOD NEWS! Now have to deal with the product key issue.
- Thanks for the suggestion. I downloaded a download manager and managed to download the iso with that. (www.freedownloadmanager.org)
- Hello. Try doing a "Clean-Install". Delete Your partition. Do not reinstall Vista. Having Vista and Windows 7 on the same system maybe the issue so "delete" your partition. reinstall Windows 7 without Vista. I hope this helps you because thats all i can tell you without installing it myself to see exactly what it's doing. Vista takes at least 4G Ram. Do you have enough memory? Hope it works for you!
Stephen Lamantia-yankee54
yankee54 - Looks like I spoke too soon. Despite the download manager saying that the iso file had downloaded successfully, the Windows 7 USB/DVD Download Tool says "The selected file is not a valid ISO file". [It's amazing that this is so difficult. I think they just want us to give up and go buy the full-price version.] Anyway, when I try to download the file using IE, it says that the file is 3GB (e.g., "1.45MB of 3.00GB copied") before it craps out. However, the download manager reports the file size as being 2048MB. Does anyone know the actual size of the ISO file?
- Yankee54, I know you're trying to help but Vista does not take 4GB of Ram. Not even close. I'm running it at work with 2GB and at home with 1GB.
- I JUST WISH MORE OF US HAD "WINDOWS 7 INSTALL PARTIES"!
A week long party would just about have compensated for all the frustration and time wasted!
Assuming the beer did not run out by Sunday!!
It is perfectly reasonable for everyone who shelled out any money for W7 to expect quality software and when the package says upgrade we should not resort to pessimistic expectations.
However, our experiences prove that vaulted premise too high of a standard and again we are left holding the pieces.
The only thing that worked for me was to restore Vista Ultimate 64 from the ghost image I made prior to upgrading.
Good luck!- Hello. Ok. The reason i don't have Vista is due to customer complaints. One being that it eats up memory. If yours doesn't then your in luck.
I am running Windows 7RC Beta but not for long. Hopefully, after the bugs are gone i will install Windows 7 Upgrade from what is originally
my Windows XP which is currently running Windows 7RC as i have mentioned. Unfornately, i do not have much to offer other than suggestions
on installation. When i first installed it i installed a new hard drive so all of my files were already backed up. Wish you the best!
Yankee54
yankee54- Proposed As Answer byyankee54 Wednesday, October 28, 2009 1:43 AM
Hello. Ok. The reason i don't have Vista is due to customer complaints. One being that it eats up memory. If yours doesn't then your in luck.
Thanks for the suggestion Y54, much appreciated. I guess my point was that the problems most are experiencing aren't due to lack of RAM but driver/hardware conflicts. Same stuff, different OS. I hope everyone gets their problems sorted out because Win 7 truly is a much leaner running system than Vista. I fear mine will never be resolved though.
I am running Windows 7RC Beta but not for long. Hopefully, after the bugs are gone i will install Windows 7 Upgrade from what is originally
my Windows XP which is currently running Windows 7RC as i have mentioned. Unfornately, i do not have much to offer other than suggestions
on installation. When i first installed it i installed a new hard drive so all of my files were already backed up. Wish you the best!
Yankee54
yankee54- I have tried everything. I have been trying to fix my computer after a botched Windows 7 upgrade that I purchased from Digital River.
The problem that I have encountered is - after I started the upgrade I left the room to get a drink and came back to a screen that had only one window that said that during the install the computer unexpectedly restarted or encountered an error. Then the only option is to click OK, and that restarts the computer. It does this continually and does not stop unless I try booting from another device.
I can't boot Vista as it is not an option. I have re-downloaded the software and burn the ISO. I then proceeded to try and repair with the Install disks repair tool, and it did not work either.
I have not been able to repair the install or roll back to Vista.
Can someone help me?
Microsoft has no obligation to reimburse you for the fact that you mis-placed your Vista install materials.So, is Microsoft going to reimburse me for the “full install” copy that I now have to purchase? This is CERTIANLY not my fault. Many have the problem and it seems to be getting worse. Look at all the page views now. Probably they’re accessing this site through their work computers today since their “other” computer is dead. The hits doubled since yesterday. Thanks Microsoft.
Hello. Ok. The reason i don't have Vista is due to customer complaints. One being that it eats up memory. If yours doesn't then your in luck.
You cannot install Windows 7 upgrades from Windows XP, you have to first install Vista then choose the upgrade path.
I am running Windows 7RC Beta but not for long. Hopefully, after the bugs are gone i will install Windows 7 Upgrade from what is originally
my Windows XP which is currently running Windows 7RC as i have mentioned. Unfornately, i do not have much to offer other than suggestions
on installation. When i first installed it i installed a new hard drive so all of my files were already backed up. Wish you the best!
Yankee54
yankee54Hello. Try doing a "Clean-Install". Delete Your partition. Do not reinstall Vista. Having Vista and Windows 7 on the same system maybe the issue so "delete" your partition. reinstall Windows 7 without Vista. I hope this helps you because thats all i can tell you without installing it myself to see exactly what it's doing. Vista takes at least 4G Ram. Do you have enough memory? Hope it works for you!
I'm starting to think you're an -----.
Stephen Lamantia-yankee54
yankee54Why would vista require 4 GB of RAM? 4 GB is the max supported about of x86 arch machines, why would Vista supposedly "atleast" require the absolutely limit of RAM? Either you have no idea what you're talking about (as the lowest limit is 1 GB for machine enabled with Aero or 512 for Home Basic) or you phrase things cryptically like saying "My car requires atleast a full tank of gas to run."- Edited byMark L. FergusonMVP, ModeratorWednesday, October 28, 2009 3:50 PMPlease refrain from being rude, and review your User Agreement
There's no need to call anyone a name here. Simply correct someone if they are mistaken.Hello. Try doing a "Clean-Install". Delete Your partition. Do not reinstall Vista. Having Vista and Windows 7 on the same system maybe the issue so "delete" your partition. reinstall Windows 7 without Vista. I hope this helps you because thats all i can tell you without installing it myself to see exactly what it's doing. Vista takes at least 4G Ram. Do you have enough memory? Hope it works for you!
I'm starting to think you're an-----.
Stephen Lamantia-yankee54
yankee54Why would vista require 4 GB of RAM? 4 GB is the max supported about of x86 arch machines, why would Vista supposedly "atleast" require the absolutely limit of RAM? Either you have no idea what you're talking about (as the lowest limit is 1 GB for machine enabled with Aero or 512 for Home Basic) or you phrase things cryptically like saying "My car requires atleast a full tank of gas to run."- Edited byMark L. FergusonMVP, ModeratorWednesday, October 28, 2009 3:51 PMuser agreement
- Ryan,
I've succesfully installed Win 7 on my desktop (family pack). I'm having the problem described in this thread when trying to upgrade my wife's laptop. I have no problem with trying a clean install, I have a ghost image of Vista just in case. In order for me to do a clean install it is imperative that I can import all my wife's email messages from Windows mail into a file that can be read by Outlook or Windows Mail Live. Exactly how is this done? I've had it down to a science with XP and no problems importing the messages into Vista, but Windows mail doesn't seem to allow me to export to a file that I can back up and reload after a clean install. Can you give me some advice on this? If I import Windows mail into Outlook, can I save off that file and reload it into Win 7 once I'm succesfull in installing it? This has been a nightmare, and I'm very disapointed such a release could be made public with these kinds of bugs in the installer program. Microsoft doesn't seem to be reacting fast enough for such a serious problem. For the rcord, MS lost me as a customer a year ago when I converted most of my computers to Macs. The only two I still run windows on are my wifes computer and a spare desktop I use for experimental purposes. Its a shame I didn't encounter this problem with my desktop. I can't screw around with my wife's work computer. It just has to work.
Thanks,
Cary - Still waiting for Gates to post here saying: "I'm sorry for completely f***ing up your computers and having no way of fixing them... I really am."Wasted 30 dollars and lost tons* of data...(I admit not backing up is my mistake but to my defense all those promises and the fact that it was supposed to be an upgrade... I mean, c'mon...)*WARNING: Tons is an exaggeration! I do have a bunch of software though that I payed lots of money for...
- But windows 95 wasn't actually a true operating system either until release 95c.
- yeah, go apple......lol
- maybe thru a dirty install and then move the files from the old install directory to the new install directory.
- dirty install of Vista might get you up and running temporarily
Sorry.. but it really got to me that someone try to claim there an expert and making ridiculous claims about a systems requirements, esspecially when they're available via this very site kind of infuriated me. What if someone reading this forum browsed threw, seen his comment and his claims of being so hands on with Windows 7 and immediately decides against upgrade from XP to Vista or 7 because they have only, say, 2 GB of ram.
There's no need to call anyone a name here. Simply correct someone if they are mistaken.Hello. Try doing a "Clean-Install". Delete Your partition. Do not reinstall Vista. Having Vista and Windows 7 on the same system maybe the issue so "delete" your partition. reinstall Windows 7 without Vista. I hope this helps you because thats all i can tell you without installing it myself to see exactly what it's doing. Vista takes at least 4G Ram. Do you have enough memory? Hope it works for you!
I'm starting to think you're an -----.
Stephen Lamantia-yankee54
yankee54Why would vista require 4 GB of RAM? 4 GB is the max supported about of x86 arch machines, why would Vista supposedly "atleast" require the absolutely limit of RAM? Either you have no idea what you're talking about (as the lowest limit is 1 GB for machine enabled with Aero or 512 for Home Basic) or you phrase things cryptically like saying "My car requires atleast a full tank of gas to run."- Edited byMark L. FergusonMVP, ModeratorWednesday, October 28, 2009 3:51 PMagreement infraction
- Well folks.... I am unfortunately tending to agree with these folks. It looks like after this catastrophe of false advertising, it is time to put my cards in the Apple arena. I guess their commercials are true. I, unfortunately, see this as so indicative of our whole society... promise the world, take their money and them feed them a completely inferior flawed product. Shame on you Microsoft, shame on you!!!!! You are a great example of the antithesis of what our founding fathers and all other veterans have fought for and believed in.
Well folks.... I am unfortunately tending to agree with these folks. It looks like after this catastrophe of false advertising, it is time to put my cards in the Apple arena. I guess their commercials are true. I, unfortunately, see this as so indicative of our whole society... promise the world, take their money and them feed them a completely inferior flawed product. Shame on you Microsoft, shame on you!!!!! You are a great example of the antithesis of what our founding fathers and all other veterans have fought for and believed in.
Thank you. The new iMacs don't look bad, huh?- @ JSchneider21 :
@ FJP57:
For those where the "upgraded Vista" results in a "Rollback" and "Endless-loop" of rebooting attempts:
Came across this which -might- make your system bootable again, after the "rollback" to Vista :
1. Insert the Windows Vista Media into the drive,
2. Set your BIOS to first priority = Boot from CD/DVD.
3. Then boot from that DVD , and when Windows Vista 'Setup' appears,
4. Get to an 'Admin' Command-Prompt by hitting "Shift and F10".
5. Type the following command at the command prompt and press ENTER
Drive:\boot\Bootsect.exe /NT60 All (Note: Drive: is the DVD drive where the Windows Vista installation media is located)
6. Restart your computer.
(It should boot into your old Vista installation.)
jcrmarker
There are 10 kinds of people in this world - those who know binary and those who don't...- Edited byfrankenstynerjcr Wednesday, October 28, 2009 9:58 AMSet Bios to boot CD first priority.
- Edited byfrankenstynerjcr Wednesday, October 28, 2009 10:11 AM
- Proposed As Answer byfrankenstynerjcr Wednesday, October 28, 2009 6:18 AM
- Edited byfrankenstynerjcr Wednesday, October 28, 2009 7:10 AM
- Edited byfrankenstynerjcr Wednesday, October 28, 2009 7:12 AM
- Get a Mac and leave my-____-sucks for good...
- I don't know. However, I've saved many files which were on broken installations using this technique:
1. Download Ubuntu latest. Burn the .iso--sounds like on a different machine.
2. Boot off the Ubuntu drive. You are now running a "live CD" where your hard drive is untouched, but you have a fully functional operating system with which you can rescue Windows.
2a. Marvel at the power/ease ratio in step 2.
3. Mount both your windows partition and an external device. Check out the UNIX mount command: it's mount -t filesystem type what_to_mount where_to_mount i.e. mount -t ntfs /dev/sda0 /home/username /windowsC
4. Copy your files.
5. Repeat steps 3 and 4 for each volume.
Oh, of course, this is unneeded, because you did back up all of your files before doing an upgrade, right? If not, you just learned a valuable lesson.
Next, consider what to do with the 7 disk. My suggestion is to do a clean install if you want 7. - Simple. Do you know what program managers, group program managers, and product user managers do? Anything but program. They kiss up and kick down, and things like this are the result.
I'm waiting for at least SP1; I skipped Vista entirely and there's no update from xp->Vista so I'm not even sure I'll be using 7 until that gets fixed.
Your question and my comment are related if you think about it.
- jschneider21 : tmanpikos
On the way to deciding that Vista didn't have the value prop that I needed before reverting to XP, I found that you can in fact drop an install disc in. You can repair the installation (here be dragons, btw) OR you can create a separate installation of Vista. You absolutely do not have to format the partition on which you did the original install.
If you have like fifty bucks, this might be a good time to get a second drive, install Vista on that, then use your fresh Vista copy to do a backup of what's on your original drive. FJP57
You people at Microsoft just don't get it, do you? The problem for many here is that the store bought upgrade, not just the download, is failing in all types and makes of computers. Read the posts. It's not isolated. There is NO BOOT MENU OPTION TO LOAD VISTA AGAIN. IT'S GONE.
The boot cycles over and over again. It's that simple.
Everyone posting here has a non functioning computer. This is not an operator error.
-----------------------------------------------------------------------------
@ FJP57:
For those where the "upgraded Vista" results in a "Rollback" and "Endless-loop" of rebooting attempts:
Came across this which -might- make your system bootable again, back to Vista:
(I personally don't know anything about Vista. I have XP and win 7 as 'dual-boot'.)
1. Insert the Windows Vista Media into the drive, boot from that DVD , and when Windows Vista 'Setup' appears,
2. Get to an 'Admin' Command-Prompt by hitting "Shift and F10".
3. Type the following command at the command prompt and press ENTER
Drive:\boot\Bootsect.exe /NT60 All (Note: Drive: is the DVD drive where the Windows Vista installation media is located)
4. Restart your computer.
(It should boot into your old Vista installation.)
jcrmarker
chuckr
There are 10 kinds of people in this world - those who know binary and those who don't...
Anyone got anything to say about this? I think I'm actually going to try it whenever I get time. I'm not going to thank you... yet.- Well, 'Get Apple' is definitely not an option. I felt sorry for those who failed to update their PC to Windows 7. I paid $108 for a copy of Windows 7 Home Premium. Installation in my PC is a complete success. That is not surprising. I've been using Windows 7 RC for a few months. The problems that they faced aren't compatibility issues. They simply did not get enough information before making decision. While there are cases where In-Place upgrade is sucessful, custom (clean) install is always a better choice for the sake of rate of success and the performance after installation. Unless power failure or hardware failure occurs, the rate of sucess for custom install is 100% provided you follow the proper procedure. Today, getting information regarding the installation of Windows 7 has been easy than ever. There are various popular search engines hanging around. You name it, Google, Bing.. Yet, there are still many people didn't follow the proper ways. What should I say?
- Hi. Same for me. My copy genuine W7 Home Premium will not validate. Also, after running this W7 since the 22nd, feel that I have wasted over £100 as cannot see any advantaged over Vista Home Premium and XP. Am now going to revert to my XP. W7 for me is rubbish and not worth any price paid. JFB
- As you may see in these forums, Microsoft have done it again. Reverting backwards to my original XP after experiencing Vista and now W7. Both Vista and W7 are not worth the prices paid; XP after so many years of updates and tweeks is still very good. I will not advise anybody to aquire W7 until, it too like, Vista, that even with updates and tweeks, still had mighty problems and am sure will be here in a years time still awaiting updates and tweeks to make W7 operate correctly. JFB
- Hi. I also worked Beta and RC. (still with it and have also installed a genuine copy of W7 Home Premium on another computer with validating problems) The problem with Microsoft during Beta and RC was and is that they do NOT reply to suggestions, comments and problems/bugs located during trials. That is why the forums are full of comments and am sure as with Vista (that was never sorted) will be here for the next few years to sort out W7 because Microsoft never listen or action. Back to XP, that after some two years of updates and tweeks is a very good operating system. W7 - well! BG has done it again. JFB
----
- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:03 PMPurge
- Proposed As Answer bysu airodump-ng -c Wednesday, October 28, 2009 10:41 AM
- Again...for those who cannot upgrade and are stuck in the reboot mode...
What I did...I changed the boot order menu to "boot from CD" first. Used the Windows upgrade disk and rebooted, it went straight to the setup menu. At this point, I felt I was ahead of the game. Two choices are present, one is "upgrade" (dont go there) the other is "complete install". Having no luck with the upgrade, I had nothing to lose with the complete install. Sure enough, it began the install process. I had to force a hard shutdown at the end of the process, for some reason it would not reboot. After forcing the reboot, several screens pass until the product key has to be entered, It didn't work, maybe because of the failed upgrade, I don't know. So, I just left it blank and clicked on next. I'm told that others have preformed an upgrade again after the complete install and the key worked, I don't know. So, I'm in Windows 7 now with no problems, but again, it's a "clean" install. I have to still load some of my drivers for my computer. The old files are there too under "windows.old". At least I have a working system - for now, There's still that product key thing that I have to figure out...
Good luck if you try it...- Proposed As Answer byMark L. FergusonMVP, Moderator12 hours 44 minutes ago
- ----
- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:02 PMPurge
It was ____.......
Microsoft has convinced me to dump Windows for good.
I installed Linux (Ubuntu) working too good. all drivers are working fine.
And no worries of Virus :)
Thanks Microsoft for showing me the right way.- I attempted the Vista Bus 64 - Win 7 Pro 64 upgrade (4x)- "upgrade was unsuccessful" and was reverted back to Vista
I then attempted a clean install of Win 7 pro 64 - did not work and my computer was only able to start up in Safe Mode
I then reformatted the hard drive and re-attempted the clean install of Win 7 pro 64 - again unsuccessful.
I then tried to install Win 7 Pro 32 bit (a different disc) - again usuccsessful
I had to reinstall my original Vista and and am back to where i was (well less 48 hours of my life and I still have to reinstall all my programs...)
The Win 7 Pro 64 was dowloaded from Microsoft (iso file) the Win 7 Pro 32 was a disk in the mail from microsoft.
I have Asus - Intel duo core 2.4ghz, 2 gb ram
Has anyone had a similar problem to this?? It appears that my system/hardware will not support Win 7. (I did an upgrade on my cheap Acer laptop with no problems whatsoever) - AKW48985,
My suggestion would be to update your BIOS. Since you formatted your harddrive, then that would seem to be the only available course of action to take. I would also, if you haven't already, unplug any USB or external devices like printers, external hdds, and imaging devices from the computer. Try to strip it down as much as you can (regular mouse and keyboard, power, video, and that's it).
If the Windows 7 installer is the problem, we will see it in the logs we've been posting. Perhaps we can find a fix that will work for everyone in one shot, if it turns out it's isolated to just the installer.
AKW, also, have you ever run the BETA or RC successfully?
Thanks! - No, I have never run the Beta or RC.
There was nothing attached to the computer during this process (one monitor, keyboard and mouse only)
Sorry - I am not familiar with updating BIOS.
I am not too keen at the current time on re-attempting this until MS comes out with a fix. I can't afford to spend anymore time on this. I will wait until MS fixes the upgrade or I buy a new computer.
If i do update the BIOS and re-attempt the upgrade/instal there is no gurantee I won't end up in the same spot.
Thanks - I have to agree on this item. I "Purchased" my Vista Home Premium upgrade (32/64) and applied the 64 bit upgrade to my Vista 64, fully patched HP Laptop. I'm in the endless boot loop. I have no option to boot from Vista. If I pick Roll back, nothing happens, same end-less boot cycle always coming to the screen saying something about the computer rebooted and install failed, press OK to restart install.
- AKW,
Unfortunantly that is true. However, your BIOS could actually be causing the issue. Upgrading your BIOS is actually pretty easy, or at least easier than it used to be. You would go to the ASUS support website, type in the model and make of your motherboard (or computer if it is directly manufacturered from ASUS) and then look for a BIOS upgrade installer. The whole process is very similar to installing a driver.
My recommendation for you would be to wait until we can get an idea of what's causing the problems by looking at the logs that are hosted here:
http://social.answers.microsoft.com/Forums/en-US/w7install/thread/1428842e-e07a-463e-b48e-64c20e6a4f31
Again, for everyone. Please do not post unless instructed. Trying to keep the above linked thread as 'clean' as possible.
---
Taken from the post several blocks above
For those where the "upgraded Vista" results in a "Rollback" and "Endless-loop" of rebooting attempts:
Came across this which -might- make your system bootable again, back to Vista:
1. Insert the Windows Vista Media into the drive, boot from that DVD , and when Windows Vista 'Setup' appears,
2. Get to an 'Admin' Command-Prompt by hitting "Shift and F10".
3. Type the following command at the command prompt and press ENTER
D:\boot\Bootsect.exe /NT60 All (Note: D: is the DVD drive where the Windows Vista installation media is located)
4. Restart your computer.
(It should boot into your old Vista installation.) I have to agree on this item. I "Purchased" my Vista Home Premium upgrade (32/64) and applied the 64 bit upgrade to my Vista 64, fully patched HP Laptop. I'm in the endless boot loop. I have no option to boot from Vista. If I pick Roll back, nothing happens, same end-less boot cycle always coming to the screen saying something about the computer rebooted and install failed, press OK to restart install.
Change your Bios boot order to CD first. This will "break" the endless rebooting sequence. This is what worked for me. From there, your computer should prompt you for an upgrade or complete install. I chose complete and went from there. See my post. Product key is next hurdle.----
- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:03 PMPurge
Fortunately, MS made XP a 'qualifying product' for use of an Upgrade DISK. The cheaper licensed upgrade software will start within a running, authenticated copy of XP to do the 7 setup. Buying Vista upgrade first is unnecessary. This would only be necsesary if you wanted to keep your installed apps and data in place, rather than using the original media for installing your third party software, and recovering data/settings from an Easy Transfer.You cannot install Windows 7 upgrades from Windows XP, you have to first install Vista then choose the upgrade path.
Rating posts helps other usersMark L. Ferguson MS-MVP
I contacted Digital River regarding the problem with upgrading from 32-bit to 64-bit with the student discount program and I was provided with a link to download the iso file. The instructions that Digital River provided said that the iso file should be >2GB, which makes sense. However, the file that downloaded from the link they provided was only 2MB. ???
UPDATE: I have now tried downloading this file about twenty times. Each time it comes down a different size, but never anywhere near the size that it should be. Any suggestions?
A side question regarding this----if they are giving us an ISO===we shouldnt have to follow the steps outlined by many to create a bootable disk on our own? is that the purpose or is this ISO meant to solve other issues?
You seem to be saying you are not using file:///%windir%/Downloaded%20Program%20Files/TransferMgr.exe to do the download.
Rating posts helps other usersMark L. Ferguson MS-MVP- Yes, you can clean (custom) install Windows 7 by using an upgrade media. To ensure the best performance, please format the partition you want to install Windows 7 during the setup process. Do not enter the product key during the installation process. After the installation complete, you have two ways to get your Windows activated. They are registry hack and install Windows 7 twice.
- Same thing is happening to me and so far no one has even attempted to answer the question.
I even tried that and I'm STILL stuck in the endless loop. It took 5 tries before I could do it though because the freakin' screen just flies by so fast. Everyting I read about this upgrade was that it was supposed to be the best thing since sliced bread. Guess I'll never know because the installation SUCKS! I think I'm going to buy a MAC to stop this Windows nightmare. But, in the meantime I'm out $120. - which I want back Microsoft.
- Anyone notice that absolutely NO ONE FROM MICROSOFT is addressing the same problem we're all having?
- Uh, that Microsoft has the worst code writers in the business?
----
- Edited bysu airodump-ng -c Wednesday, October 28, 2009 6:03 PMPurge
- I doubt your download file was corrupted. I bought my download directly from Microsoft and it's just as gorked up as everyone that downloaded the Digital River copy. My brother said I shouldn't put my iPhone so close to my laptop while I was trying to upgrade - that Bill would know and the upgrade would fail. True dat.
- Hi,
I had this issue in attempting my Win7 install last night (from WinVista Home Premium, 32-bit). This issue may have been caused by an error on my part: not disabling ALL of the firewalls within my architecture during the time-frame of the install. Will disable firewalls and see what happens (makes me nervous, though!).
Same Problem...I downloaded and installed Windows 7 as an upgrade from Vista (I meet specifications and went through the process correctly), it starts and states "the update was not successful", previous version is being restored.I even tried that and I'm STILL stuck in the endless loop. It took 5 tries before I could do it though because the freakin' screen just flies by so fast. Everyting I read about this upgrade was that it was supposed to be the best thing since sliced bread. Guess I'll never know because the installation SUCKS! I think I'm going to buy a MAC to stop this Windows nightmare. But, in the meantime I'm out $120. - which I want back Microsoft.
When Windows Setup Rollback is selected, it once again tries to run Windows 7 and fails. I have been unable to load the operating system, be it 7 or Vista-- the laptop only restarts.I am not sure what to do from here, or even if I have an option.- Can boot back into vista....tried the above.....still did not work!
- Hello,
I have a problem... I think, some other people will have this prob. too.
So -
I bought windows vista business edition with windows 7 upgrade option.
I got windows 7 upgrade disc yesterday, tried to install win7 many times. (I installed update for security when win7 is installing, chose upgrade option, everything was okay, started 3rd step, restart at 20%, restarted and there was 21%, crash with error message - Can`t install windows - and got rollback to Vista. I tried many times, Advisor says - everyting is okay, my specs are:
- 16.9gb free space on system Hdd
- 4gb ram, display - 3.3gb
- 3ghz dual core
- 512mb video card (256bit))
Post Scriptum - I tried all those environment and boot@cmd things, didn`t work really.
Best regards from Latvia,
Siipols (Onion)
- Yep... Stiiiill waiting... Falling behind on homework. Loving it!
A good way to go might be to use Vista's partition shrinker, if you have a big enough hard drive with available space, or the XP 3rd party partition program that is free open source, Gparted. Shrink the Vista partition. Format the new unallocated space into a new drive. And install 7 clean on the new drive/partition. Then reinstall your applications, assuming you have the disks or access to the downloads. If you don't have an application on disk, at least you have time to get the license key and re-download while still able to boot into Vista or XP if need be during the transition. And you can keep your data on the Vista partition since both file systems are NTFS. It is always a good idea to have the OS have it's own partition anyways.
And there might be a way (I would hope -- I must admit I've been frustrated trying to delete Windows OS files before, but that was while I was in that OS) to change the permissions on the Vista OS files from within 7 command line interface, and delete Vista once you no longer need it, to free up more room for the data files.
I'm considering going this route. I also want a Kubuntu Linux partition to boot into, and eventually just have dual boot 7 and Linux, doing away with Vista (although I actually liked Vista as I didn't start using it until this past Spring, and once I got used to it I liked it. It's nanny features even, which kept me malware free.)
p.s. It probably would have been a good idea for Microsoft to automate this dual boot install option as another choice for installation, for customers with enough hard drive space. I think with the huge hard drives that come standard nowadays, we can do away with the traditional "upgrade or clean" two choice approach and also have this third approach which makes a clean install simpler. And if MS automated this as an upgrade choice, it would be just as simple as upgrading.- I would suggest running the Windows 7 compatibility program first and then uninstalling or disabling any programs it recommends. I had to deauthorize my iTunes account and turn off the bluetooth function on my laptop first. Then I had no problem installing Windows 7 on an upgrade from Vista. It took a while but it completed just fine.
There is additional information regarding the Windows 7 64-bit download process. For those customers of the Student Offer, who wish to install the 64-bit version of Windows 7, but are currently running a 32-bit Operating System, there is now an optional downloadable ISO file of Windows 7 64-bit to allow for install.
- If you have already purchased the 64-bit version of Windows 7 from the Windows 7 Student Offer Online Store, please contact Digital River at the following link: http://windows7.digitalriver.com/servlet/PromoServlet/promoID.46354000
· In the Web form select the Download Option in the drop down menu and include "64-bit Windows 7 Solution" in the first line of your problem description
(Has anyone tried this with any success? Do they send you an ISO file that is compatible? Any help would be appreciated(- I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot...
I've got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot... - I keep getting a message that Windows could not write data to registry and then it rolls back.
Toshiba A200
Vista Business sp1
Windows 7 Business.
After all the testing MS did you think they would have a convenient location for questions and real answers to problems. I'm afraid the new MAC commercial is true. - Answer on how to install an Upgrade if your License Key is not accepted!!!.url
Michael's reply is the last word on what can be done, As Owner of the forum, he is in the best place to speak to this. Create or download your ISO, burn it to DVD, put it on a flash drive after that if the DVD is having an error during set, run a "Custom" setup. This will break you out of any 'broken system' loop. If you have no second partition to do a 'clean install' it may not be within the power of your current system to 'save data' from the old install. Recovery menu, Command Prompt might be useful, if you do. A dual boot option would also allow you tio repair the previous install, but you can expect to find a 'windows.old' folder to tap for data if not apps. If you were wise enough to retain 'original media' for you apps, you should be 'go for throttle up! Welcome to 7.Rating posts helps other usersMark L. Ferguson MS-MVP Hello All,
There are 2 issues in this thread (one specifically on an error users are hitting on a ‘reboot loop’ and a second where users are experiencing the 62% hang on install. For the error on hanging at 62%, please refer to the KB article bleow.
Hanging at 62% when you upgrade from Windows Vista to Windows 7
During the upgrade from Windows Vista to Windows 7, the upgrade hangs at 62% indefinitely.
http://support.microsoft.com/default.aspx/kb/975253
If the KB article does not resolve your issue please follow up in the thread linked below:
Michael
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- The phone number for addressing what you need to send to Microsoft for a refund is 1-800-360-7561.
I encourage everyone who bought the upgrade and are caught in the terminal reboot loop to send it to Microsoft for refunds.
I normally would not approach this issue so harshly, but here is what I'm reading from Microsoft!
"According to Microsoft's head of support, however, the endless reboot problem isn't on the company's top list of concerns."
I'm tired of being used as a guinea pig to fix Microsoft's problems. According to their own documents they knew of this issue back in the summer!
I don't have these issues when I purchase a car, applicance, movie, etc. Why is it acceptable for software? Hello, I purchased Windows 7 Home Premium 32-bit. I am attempting to upgrade from Windows Vista Home Premium 32-bit. On the last step of the upgrade (transferring files/programs/etc), my laptop rebooted and came to a screen telling me the upgrade was unsuccessful and my previous OS files would now be restored. My laptop is now in what seems to be a loop of restarting and trying to restore the files.
Each copy of Windows I have are genuine (not pirated or anything), and I ran the Windows 7 Upgrade Compatibility Advisor and received no warnings from it before attempting to upgrade. My laptop meets the minimum requirements for upgrade.
Please help me out.
Hello: JSchneider21:
Just started reading this thread and your problem was exactly identical to mine, word for word. It was so frustrating that I took it to a computer repair man and he worked on it for two full days, He said the upgrade corrupted my hard drive in a certain spot. I got my Vista OS back on my computer, but everything was lost files, etc. and all the little quirks one puts in his own computer. I will not upgrade to Windows 7, my Vista always worked fine, no complaints. But this time Microsoft has really messed up and I will not recommend any new sytem to anyone, until its on the market for quite some time. I'm still waiting to see if someone comes upwith a solution to your problem and they all seem so complicated when all you wanted to do was to upgrade your computer.
Harry- I posted this earlier, in hopes of getting your laptop 'on-line', with at least your old Vista O.S.
Hoping this might help...
*****************************************************************************
@ JSchneider21 :
@ FJP57:
For those where the "upgraded Vista" results in a "Rollback" and "Endless-loop" of rebooting attempts:
Came across this which -might- make your system bootable again, after the "rollback" to Vista :
1. Insert the Windows Vista Media into the drive,
2. Set your BIOS to first priority = Boot from CD/DVD.
3. Then boot from that DVD , and when Windows Vista 'Setup' appears,
4. Get to an 'Admin' Command-Prompt by hitting "Shift and F10".
5. Type the following command at the command prompt and press ENTER
Drive:\boot\Bootsect.exe /NT60 All (Note: Drive: is the DVD drive where the Windows Vista installation media is located)
6. Restart your computer.
(It should boot into your old Vista installation.)
jcrmarker
There are 10 kinds of people in this world - those who know binary and those who don't...- Proposed As Answer byfrankenstynerjcr Wednesday, October 28, 2009 10:24 PM
Answer on how to install an Upgrade if your License Key is not accepted!!!.url
Michael's reply is the last word on what can be done, As Owner of the forum, he is in the best place to speak to this. Create or download your ISO, burn it to DVD, put it on a flash drive after that if the DVD is having an error during set, run a "Custom" setup. This will break you out of any 'broken system' loop. If you have no second partition to do a 'clean install' it may not be within the power of your current system to 'save data' from the old install. Recovery menu, Command Prompt might be useful, if you do. A dual boot option would also allow you tio repair the previous install, but you can expect to find a 'windows.old' folder to tap for data if not apps. If you were wise enough to retain 'original media' for you apps, you should be 'go for throttle up! Welcome to 7.
Rating posts helps other usersMark L. Ferguson MS-MVP
Sounds great, but unfortunately I am using a computer at school and can't create/download an ISO and burn it to DVD. So what do we do if we downloaded the software upgrade and upgrade failed, reboot, reboot, reboot...Now what? Seriously this sucks having to do all my homework from a school computer lab.- Question on the last step, do I restart with the CD in the drive, or out?P.S.: Will my data still be there??
Answer on how to install an Upgrade if your License Key is not accepted!!!.url
Michael's reply is the last word on what can be done, As Owner of the forum, he is in the best place to speak to this. Create or download your ISO, burn it to DVD, put it on a flash drive after that if the DVD is having an error during set, run a "Custom" setup. This will break you out of any 'broken system' loop. If you have no second partition to do a 'clean install' it may not be within the power of your current system to 'save data' from the old install. Recovery menu, Command Prompt might be useful, if you do. A dual boot option would also allow you tio repair the previous install, but you can expect to find a 'windows.old' folder to tap for data if not apps. If you were wise enough to retain 'original media' for you apps, you should be 'go for throttle up! Welcome to 7.
Rating posts helps other usersMark L. Ferguson MS-MVP
Sounds great, but unfortunately I am using a computer at school and can't create/download an ISO and burn it to DVD. So what do we do if we downloaded the software upgrade and upgrade failed, reboot, reboot, reboot...Now what? Seriously this sucks having to do all my homework from a school computer lab.
You just aren't equiped to handle the problem. You should ask DR for a refund, and use you buillt in system recovey option. Personally I think asking some friend to burn it would be worth a shot. Your system admin might help, also. If you have neglected to take advantage of any of the several ways to backup, don't imagine there is anyone else out there that will accept the blame for that. It has never worked for anyone else that ever tried it. You need to find a way to burn a setup disk. There are ways to boot to flash, if the school systeem allows that. There are utility' to 'bust' an ISO into a folder.
Creating Windows 7 install media on flash drive using diskpart or 'What has it got in it's pocketisesses'.url
ISOBuster.urlRating posts helps other usersMark L. Ferguson MS-MVP- I finally got mine to work tonight! I adjusted the "iphlpsvc service" (see above) and then NOT downloading the installation update and doing a custom install....it amazingly worked! And only took like 30 min compared to the hours it has spent doing nothing over the past week. At last.....!
I finally got mine to work tonight! I adjusted the "iphlpsvc service" (see above) and then NOT downloading the installation update and doing a custom install....it amazingly worked! And only took like 30 min compared to the hours it has spent doing nothing over the past week. At last.....!
YAY! Two questions!!!!
1) Did you reboot after the command with the DVD still in?
2) Are all your files still there!?!?!- Did you lose any files?
I don't think he did the whole "Drive:\boot\Bootsect.exe /NT60 All" thing.. He was able to get back into Vista but I am really wondering whether I have to boot with the CD in the drive, using that procedure, and whether my files are going to be there.I finally got mine to work tonight! I adjusted the "iphlpsvc service" (see above) and then NOT downloading the installation update and doing a custom install....it amazingly worked! And only took like 30 min compared to the hours it has spent doing nothing over the past week. At last.....!
YAY! Two questions!!!!
1) Did you reboot after the command with the DVD still in?
2) Are all your files still there!?!?!I just wanna take my software and some other things then stick the CD back in there and reinstall Vista...I don't have these issues when I purchase a car, applicance, movie, etc. Why is it acceptable for software?
Because software is a far more complicated product than any of those things.- My assumption here is that there is no hardware failure. If there is no (Windows 7 Installation) disc in your drive and you are caught in an endless reboot, one of possible explanations is that the Windows isn't properly installed. Insert the Windows 7 Installation Disc and try to boot from DVD rather than your hard disk, if your Windows 7 Installation Disc isn't corrupted, you should be able to see the Windows 7 installation setup. You may be able to choose from 'Upgrade' or 'Custom Install'. I would suggest you to choose 'Custom Install'. You can select the partition of hard drive that you would like to install Windows 7. Please choose to format the partition before installing Windows 7. If your Windows 7 disc is an upgrade media, you may not able to use your product key to activate your Windows. Just as I previously mentioned, just install Windows 7 without inserting product key. After the installation complete, you will have thirty days and two options to activate your Windows 7. Registry hack is a much faster way. In case you are not familiar with registry, you can try to upgrade Windows 7. Instead of choosing 'Custom Install', choose 'Upgrade' instead. After the installation complete, you should able to activate your Windows 7. For more information, refer to winsupersite.com
- Followed steps and nothing. After reboot nothing has changed. Still in the loop...
- Hi guys, just coming to vent a little frustration with MS. I mean, Vista was bad enough. Now we have Windows 7 (aka Vista SP 7), which doesn't even update from Vista! I have had enough.I have now given up and have gone back to XP (which still works fine but is getting a little old).My other computer is a Mac, and I must say it was a delight to upgrade. Simple. No fuss.I think I will eventually migrate my PC to Linux. Ubuntu's new release comes out in a few hours and I'm certainly going to have a look (when it is free and has regular upgrades which are installed like you would a service pack, it's a no-brainer!).I'll keep my copy of XP, 'cause there are still some programs that are windows-only, but I think I'll be running it in Virtualbox under the Mac or the Ubuntu.Good luck to the rest of you who will battle on. I hope you can get it installed somehow and not lose your data or have to upgrade your perfectly good computer.
- Hello folks,
I am writing from Germany having the same problem with reboot loops.
Tried the bootsect command without sucess.
My system:
Dell XPS M 1330
Vista SP 2
Sophos Antivirus
Roxio Burner
And I CANNOT!!! enter Vista wit roll back function!! - 1. I did not do it via DVD - it was through the Digital River download....
2. I had previously backed up all important documents on my external HD. All of my program files were still there in the expected windows.old So I had some re-installation of programs to do, but I have everything, and am upgraded at last! - This may or may not help. I recommend any syetem you are upgrading to be logged in with an account that has local administrator rights. It could be something as simple as that.
- Twoshack - I'm glad to see you got yours working. I have been having the same issue as yourself (rebooting back into vista). Did you do a clean install of win7? I also have the digital river download on my comp right now. Any suggestions?
- Perhaps it is time for you to try out Linux?
- Hi all
WAR AND PEACE STORY COMMING...LOL
I have been using WIndows 7 (the beta) for the best part of a year now not only on my own computers (3)
but have also tried it on my customers computers that have for one reason or another need the operating system usually windows xp
or Vista (which i thought was pants to be honest) and on 2 occasions over the top of Windows 98
So after backing up all of their data (as i do without exception BIG BIG mistake not to) i installed the beta version of Windows 7
over the top of WIndows XP home and pro out of idle curiosity to be honest just to see if it would work and guess what it did ..sort of??
In all. the beta 7 system was loaded onto 13 different computers 2 of which were laptops,, over a period of about 8 months
2 computers of my own,, (dont want to put ALL your eggs in one basket do you...lol)
1 of which was running 2 ..1 terabyte hard drives running in raid 0 configuration
in duel boot mode of windows XP and Windows Vista with 2 ,,1 terabyte hard drives in raid 1 as backup
The other 9 or 10 computers ranged from only months old to some 5 to 6 years old with various operating systems
5 out of the 10 failed to load the 7 op sys correctly 1 was a 5 year old laptop running windows 98 (this was expected
anyway no drivers for m board but did run kind of?) but if you don't try, the point can't be argued can it??
1 was a 14 year old AMD computer also running Windows 98 with only 512 mb memory (obvious why this failed)
(this was given to me by a customer just to see if it still worked)
But still is working today with Windows XP home
The third was a relativly new computer only 22 months old Intel 3 GHz 775chip 2 gig memory
the customer told me it just stopped working ..........(they all say that don't they..hehe )
anyway backed up data and reloaded Windows 7 it failed
not because of the op sys but because a power surge at some time had all but detroyed the power controllers on the mother board
and had the symtoms of boot looping change Mobo and power supply no problem.
The 4th was a different kettle of fish ,,as they say.
this was a duel core Intel 2.4GHz chip running 2 gig of memory in duel channel on a gigabyte GA-73 pvm board
2 500 gig W/D hard drives 1 with the op sys the other as backup/storage
Usual senario backed up the games and data then loaded the Windows 7 over the top of Vista
re booted then all ____ broke loose it loaded into 7 flashed various pages at me so fast that it was impossible to respond to any of them
automatically tried to do the update of Windows 7 rebooted itself then crashed big time into a continueous loop
HHmmm i thought lets try that again .
Replaced the op sys with the ghost i had made and started again BUT THIS TIME DISSABLED THE ANTIVIRUS PROGRAMME
in this case Eset Nod 32 av (has to be said in my opinion the best AV ever produced it hasn't missed a virus in 10 Years)
anyway i digress,,
the op sys loaded with no problem at all apart from the fact it didn't like ghost 2003
because the ghost image was loaded from dos it couldn't argue until it loaded into Windows 7 could it...hehe
the antivirus programme was just doing it's job i guess
The 5th PC was an AMD 64 3000 running 8 gig memory and a Seagate 320 gig hard drive with Windows XP Pro (64bit)
And as we all know a 64 bit op sys can see and use all 8 gig of memory
as opposed to a 32 bit system can only see and use about 3.7 Gig take of leave a bitif your lucky
depends on how much you can asign to the g card
anyway.
Same as before backup and install ........computer crashed immediatly on reboot
I never really found out why this one crashed ..the compatability programme said there were issues with a few programmes including Mcafee
which had been disabled and on the second install removed altogether ..office 2000 was another issue too. as was roxio video 5
The hard drive was found to be faulty in this instance but even after replacing the hard drive and re-installing the ghost and tying to overlay with Windows 7 it failed
As the customer needed the computer ASAP (dont they all) all i could do was reinstall from scratch and send it on it's way
Before the customer had his computer returned though i did load the beta7 from a clear hard drive and it installed with no problem at all
drivers ,,update ,,everything can't understand it never had the real chance to find out
Still life's a ____ innit ....then you marry one ...lol
The devil came to see me one day and said i'm gonna make your life ____
you don't frighten me i said
Iv'e been living with your sister for 35 years
I used to call my wife the exerset missile .......you could see here coming but there was nothing you could do about it
ANYWAY i digress again
the Upshot of this story that reads like war and peace......... sorry about that...lol
IS
It's best to do Exactly what Microsoft suggest you to do
Back up your data and DO A CLEAN INSTALL it's as simple as that
the compatability programme (run this first) will tell you what programmes might be a problem and will usually indicate a work round
Also be careful when loading your chosen version my version i prefer is Windows 7 Pro (64) It comes with 2 disc's 1 is the 32 bit version and the other is the 64 bit version
The 64 bit version will have a lot of issues with some of the programmes you are running as most of them will be 32BIT versions as will be in most cases the operating system
on you computer
Microsoft can't write an Operating system that caters for 5 hundred thousand million different computer senario's
and upgrading has never been a safe option anyway in my humble opinion
look what happened from Windows XP to Vista when Vista was released
It all went tit's up big time
I had more customers than i care to mention here that wanted their new computers DOWNGRADED from Vista to XP home or pro
(and mada a couple of bob along the way...lol)
Many thanks to my darling wife who's help and understanding (and her dad's money...lol) has made my computer business a success
I love her dearly.......... no really
If you really want to make yourself have a good day re run your wedding video backwards
Feel your face smiling when she gets back in the car and clears off...lol
Have great day everyone
Kind Regards
Mark Hansford - If I stick the Vista CD in there and attempt to install it, will I get a Windows.old folder that will have all my data, or is this what I wish would happen?
- Yes, I did a clean install with my Digital River download. As I said, I did not download the "update" that the installer asks about. Not sure if it made a difference or not, but it actually worked....
I did update all of my drivers this week as suggested and I did modify the "iphlpsvc service"that was described above..... - I successfully installed Windows 7 using the Laplink PC Mover Windows 7 Upgrade Assistant which costs $20 but it does work and let you keep all the settings and programs from your Vista or XP install. I used the system variable fix (not sure if it is necessary but I used it anyway), and did not update the installation software when given the choice. Then I did a custom install not the upgrade. PC mover must be run before this install and again after. They give very exact instructions on their website. It was worth the $20 to get on with it and not wait until MS eventually findas an answer.
I used this for both Vista and XP upgrades with NO problems.
http://laplink.com/pcmover/pcmoverupgradeassistant.html - Before you all go off in a hurry consider this, Apple has had similar problems with upgrades to Snow Leopard, their latest OSX version. Fresh install of Snow Leopard on a clean machine has not been a problem. It seems to me that the upgrade route for any operating system is the most flakey option. Follow the advice of others, backup everything before upgrading and ensure you have the restore disks from your earlier version. Purchase a legal copy of the full version of the version of Windows (or whatever) and if all else fails rebuild from there.
- I bought the full version of win 7 home premium on day 1.
I upgraded from Vista no problem in a reasonable time frame without any problems.
I first ran the pre program to identify any problems... the only program identified as a source of problems was Norton Ghost. that was no problem , i first deleted it since win 7 has a perfectly good backup facility.
I have since also loaded into a separate partition the 64 bit version [which comes at no extra cost in the full version]
Once again no problems. whilst I have had to search the internet for 64 bit drivers i have not experienced any problems.
I am running with an intel icore 5 processor and4 gbytes of ram
so i am surprised to hear of the problem installs. maybe first check over your vista instalation to see if there are any problems identified. - I got it installed! DO NOT UPGRADE WINDOWS! Doing a fresh install was easier than ever and now I have a fresh new copy of windows with all of my files still in-tact in c:\windows.old! Yes I have to reinstall everything but who cares, it is much easier than dealing with the hassle of the "easy" upgrade that Microsoft proposed. Save yourself time and hassle, do the fresh install! (I used the digital river download also)
- Yea...I did the same with the disk but I now have an invaid product key.More problems...