Can't change account picture - clicking on pictures in "change account picture" does nothing.

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• Sunday, October 25, 2009 7:18 PMShinmila HMicrosoft Support, Moderator

   
  

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  Hi sstapleton,

   

  Welcome to Microsoft Answers Forum.

   

  Are you the administrator of the account?

  If not, login with the account that has administrative rights and try changing the picture.

   

  Have you also tried browsing for more pictures from User Account console in control panel, then navigate to your computer and set it as your profile picture? If not, try doing that also.

  If that doesn’t work, check the following settings.

   

  Login with the account that has administrative rights. Open group policy editor.

  To do so,

  1. Go to start and type gpedit.msc in the field provided.
  2. Select gpedit from the program list.
  3. Under Computer configuration, navigate to Administrative Template> Control Panel > User Accounts
  4. Double click on the setting apply the default logon pictures to all users.
  5. Click on disable apply the Default User Logon Picture.

  You may check windows help article for help with changing account picture.

  Choose a picture for your user account and Start menu

  http://windows.microsoft.com/en-US/windows-vista/Choose-a-picture-for-your-user-account-and-Start-menu
  
  
  By now you should be able to change the account picture successfully.
  
  
  
  

  Regards,

  Shinmila H - Microsoft Support

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  • Marked As Answer byMichael - Microsoft SupportMicrosoft Support, OwnerMonday, November 02, 2009 4:59 PM
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