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AnswerError code 800736B2

  • Thursday, January 15, 2009 12:38 AMtquick13 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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     My Windows Updates are failing and I am receiving the above error code.  I have turned off my McAfee anti-virus and firewall and it does not help.  Any help will be much appreciated.  Thanks in advance.
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  • Thursday, January 15, 2009 6:40 AMShane-Support Engineer Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi tquick13,

       What update are you failing on, and when do you receive the error message?  You may want to try following some of the steps in the following KB article that we have linked to.  Ignore the title of the article because the listed steps may help you get your updates installed even though it is a different error code.

    http://support.microsoft.com/kb/883825

    Please let us know if you have any other questions or need further assistance.
    Shane
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
     
  • Thursday, January 15, 2009 7:36 PMsusan1w Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I have the same problem. Some updates will work eg Office. But any updates that refer to Vista will not work. This has been the case since 29 Oct 2008. The last sucessful Vista update was KB958644.