Ask a questionAsk a question
 

AnswerError Code 800F0825

  • Tuesday, March 31, 2009 8:33 AMCathyMarshmelly Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    The "important" Vista Update KB937287 has failed to download onto my computer.  It comes up with the error code 800F0825, but whenever I search for this on the internet there are no relevant articles.

    Before a question is answered, you can use this image to sign up for the answer when it arrives. The more clicks, the faster the question is answered.1 person got this answerI do too

Answers

  • Wednesday, April 01, 2009 7:09 PMRami - Support Engineer Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    CathyMarshmelly, see if downloading and installing this update manually is more successful:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=5639710d-dfbf-4527-806e-9a1634d0cc8e&displaylang=en

    Next I recommend you run the Windows Update Agent from within a Clean Boot:

    Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation, type the password, or click Continue .)

    On the General tab, click Selective Startup .

    Under Selective Startup , click to clear the Load Startup Items check box.

    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All .

    Click OK .

    When you are prompted, click Restart .

    Log back into your Account.

    ---------------------------------------------------

    Now try updating again: Click Start -> click All Programs -> click Windows Update , click Check for Updates , and Install any that are found.

    ---------------------------------------------------

    To restore your Normal startup:

    Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation, type the password, or click Continue .)

    On the General tab, click Normal Startup .

    When you are prompted, click Restart .

    ---------------------------------------------------

     

    Once you have tested the above recommended steps, post your results so that we may know if they were successful.





    Rami
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.

All Replies

  • Wednesday, April 01, 2009 7:09 PMRami - Support Engineer Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    CathyMarshmelly, see if downloading and installing this update manually is more successful:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=5639710d-dfbf-4527-806e-9a1634d0cc8e&displaylang=en

    Next I recommend you run the Windows Update Agent from within a Clean Boot:

    Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation, type the password, or click Continue .)

    On the General tab, click Selective Startup .

    Under Selective Startup , click to clear the Load Startup Items check box.

    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All .

    Click OK .

    When you are prompted, click Restart .

    Log back into your Account.

    ---------------------------------------------------

    Now try updating again: Click Start -> click All Programs -> click Windows Update , click Check for Updates , and Install any that are found.

    ---------------------------------------------------

    To restore your Normal startup:

    Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation, type the password, or click Continue .)

    On the General tab, click Normal Startup .

    When you are prompted, click Restart .

    ---------------------------------------------------

     

    Once you have tested the above recommended steps, post your results so that we may know if they were successful.





    Rami
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
  • Thursday, July 16, 2009 1:46 PMglennyf Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi, I have the same problem, and would like to try this solution. To which folder shall I save the update when saved manually?
    glenn

  • Friday, October 30, 2009 12:10 PMmpaqevon6 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Rami,

    Tried your approach - did not work for me!

    Here's what I went thru
    - my hardware tanked got the parts replaced
    - while troubleshooting, went thru the reinstalling of Vista
    - I am using Vista Ultimate
    - the fresh install works ok, then came the torrents of updates
    - then came along the updates that gave me the listing error code, namely Error Code 800F0825
    - I also got another error code withing the same update 3701

    Any help is appreciated.
  • Thursday, December 03, 2009 4:58 AMFMJ27 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    CathyMarshmelly, see if downloading and installing this update manually is more successful:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=5639710d-dfbf-4527-806e-9a1634d0cc8e&displaylang=en

    Next I recommend you run the Windows Update Agent from within a Clean Boot:

    Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation, type the password, or click Continue .)

    On the General tab, click Selective Startup .

    Under Selective Startup , click to clear the Load Startup Items check box.

    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All .

    Click OK .

    When you are prompted, click Restart .

    Log back into your Account.

    ---------------------------------------------------

    Now try updating again: Click Start -> click All Programs -> click Windows Update , click Check for Updates , and Install any that are found.

    ---------------------------------------------------

    To restore your Normal startup:

    Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation, type the password, or click Continue .)

    On the General tab, click Normal Startup .

    When you are prompted, click Restart .

    ---------------------------------------------------

     

    Once you have tested the above recommended steps, post your results so that we may know if they were successful.





    Rami
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    I too am getting this error message.  Essentially every time I turn on the computer I get the message "Windows Can't check for Updates" on my start bar.  I have tried the above without success.  Is Microsoft working on this issue?
    There was a "fix" tool on Microsoft's website but I had NO luck with that either.  Not sure what else to do.  Suggestions?