Cannot log on
- Hi David,
I don't seem to be able to do this since it won't let me log in at all. I just get the error message.- Split byKen - Former Support Engineer Saturday, July 04, 2009 1:45 PMUser Posted in a OLD Thread - creating new Post
1 person got this answerI do too
Answers
Hi Kingpole
Thank you for visiting the Microsoft Windows Vista Community site. In an effort to focus more attention on your particular situation, I am going to split your post into a new thread. Splitting threads are done to mitigate confusion caused by more than one posting about similar topics, allowing us to focus on each customer individually.
Do you get an error message?
You are getting the logon screen, correct?
Can you log on if you boot into Safe Mode?
How to boot your system into Safe Mode…
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then Please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.
Ken
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked As Answer byKevin - Support EngineerMSFT, ModeratorWednesday, July 15, 2009 4:26 PM
All Replies
Hi Kingpole
Thank you for visiting the Microsoft Windows Vista Community site. In an effort to focus more attention on your particular situation, I am going to split your post into a new thread. Splitting threads are done to mitigate confusion caused by more than one posting about similar topics, allowing us to focus on each customer individually.
Do you get an error message?
You are getting the logon screen, correct?
Can you log on if you boot into Safe Mode?
How to boot your system into Safe Mode…
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then Please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.
Ken
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked As Answer byKevin - Support EngineerMSFT, ModeratorWednesday, July 15, 2009 4:26 PM
