administrator troubles
- my advent laptop recently was sent off for a service but when it came back it had a second administrator account on it and i couldnt get rid of it i looked everywhere on the control panel and nothing so today i went back to pc world and they claim to have not set up the account which i think is a lie as accounts cant set themselves up anyway now i cant delete it and all pc world told me to do was to delete my current account and move all my stuff to the new account but as you can imagine i have a lot of stuff saved all over the place so i would rather delete the new account so can anyone tell me how to. p.s. i have tryed deleting it the normal way but there are no buttons that let you and i have tryed to change it to a standard account and the button isnt there for that either.
i will appreciate any help i can get!- Moved byJohnD - Support EngineerModeratorSaturday, November 07, 2009 5:12 AM (From:Vista Assistant)
1 person got this answerI do too
Answers
- What is the name of the new account? Is it "Administrator"? If yes, then PC World enabled the built-in Administrator account and forgot to disable it again. There is no reason you should transfer your stuff to a different account. If it is something else, post back with the missing information.
If my guess was right and the icon on the Welcome Screen does say "Administrator", disable it from within your own user account as follows:
Start Orb>Search box>type: cmd
When cmd appears in Results above, right-click it and choose "Run as administrator" [OK]. Now you will get the command prompt. At the command prompt type:
net user administrator /active:no [enter]
Exit the command prompt.
General Recommendations For Setting Up Users In Vista:
You absolutely do not want to have only one user account. Like XP and all other modern operating systems, Vista is a multi-user operating system with built-in system accounts such as Administrator, Default, All Users, and Guest. These accounts should be left alone as they are part of the operating system structure.
You particularly don't want only one user account with administrative privileges on Vista because the built-in Administrator account (normally only used in emergencies) is disabled by default. If you're running as Administrator for your daily work and that account gets corrupted, things will be Difficult. It isn't impossible to activate the built-in Administrator to rescue things, but it will require third-party tools and working outside the operating system.
The user account that is for your daily work should be a Standard user, with the extra administrative user (call it something like "CompAdmin" or "Tech" or the like) only there for elevation purposes. After you create "CompAdmin", log into it and change your regular user account to Standard. Then log back into your regular account.
If you want to go directly to the Desktop and skip the Welcome Screen with the icons of user accounts, you can do this:
Start Orb>Search box>type: netplwiz [enter]
Click on Continue (or supply an administrator's password) when prompted by UAC
Uncheck the option "Users must enter a user name and password to use this computer". Select a user account to automatically log on by clicking on the desired account to highlight it and then hit OK. Enter the correct password for that user account (if there is one) when prompted. Leave it blank if there is no password (null).
MS-MVP - Elephant Boy Computers - Don't Panic!- Marked As Answer byjuuuust Sunday, November 08, 2009 9:22 AM
All Replies
- What is the name of the new account? Is it "Administrator"? If yes, then PC World enabled the built-in Administrator account and forgot to disable it again. There is no reason you should transfer your stuff to a different account. If it is something else, post back with the missing information.
If my guess was right and the icon on the Welcome Screen does say "Administrator", disable it from within your own user account as follows:
Start Orb>Search box>type: cmd
When cmd appears in Results above, right-click it and choose "Run as administrator" [OK]. Now you will get the command prompt. At the command prompt type:
net user administrator /active:no [enter]
Exit the command prompt.
General Recommendations For Setting Up Users In Vista:
You absolutely do not want to have only one user account. Like XP and all other modern operating systems, Vista is a multi-user operating system with built-in system accounts such as Administrator, Default, All Users, and Guest. These accounts should be left alone as they are part of the operating system structure.
You particularly don't want only one user account with administrative privileges on Vista because the built-in Administrator account (normally only used in emergencies) is disabled by default. If you're running as Administrator for your daily work and that account gets corrupted, things will be Difficult. It isn't impossible to activate the built-in Administrator to rescue things, but it will require third-party tools and working outside the operating system.
The user account that is for your daily work should be a Standard user, with the extra administrative user (call it something like "CompAdmin" or "Tech" or the like) only there for elevation purposes. After you create "CompAdmin", log into it and change your regular user account to Standard. Then log back into your regular account.
If you want to go directly to the Desktop and skip the Welcome Screen with the icons of user accounts, you can do this:
Start Orb>Search box>type: netplwiz [enter]
Click on Continue (or supply an administrator's password) when prompted by UAC
Uncheck the option "Users must enter a user name and password to use this computer". Select a user account to automatically log on by clicking on the desired account to highlight it and then hit OK. Enter the correct password for that user account (if there is one) when prompted. Leave it blank if there is no password (null).
MS-MVP - Elephant Boy Computers - Don't Panic!- Marked As Answer byjuuuust Sunday, November 08, 2009 9:22 AM
- it worked and today im going down to pc world to explain to them that it must have been them who set up the account.
thanks for that it was a really big help!

