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The Group Policy Client Service failed the logon, Access is denied.
The Group Policy Client Service failed the logon, Access is denied.
- I have tried restarting in safe mode but it does not allow a logon there. There is no secondary logon to use. The only restore point record was from the prior evening which did not corrct the problem. Where can I go from here?1 person got this answerI do too
Answers
- Hi Conrac,
Welcome to Microsoft Answers!
Did you perform the system restore from the Windows Recovery Environment?
If not, I would suggest you to perform a system restore from the Windows Recovery Environment.
To do this, you need to have the Windows Vista Operating System DVD.
Also, to use System Restore option, there must be a System Restore point at which the logon was successful.
1. Insert the Windows Vista or Windows 7 DVD, and then restart the computer.
2. When you receive the following message, press any key:
Press any key to boot from CD or DVD.
3. Set the following preferences, and then click Next:
o Language to install
o Time and currency format
o Keyboard or input method
4. Click Repair your computer, select the operating system that you want to repair, and then click Next.
5. Click System Restore, and then click Next.
6. Click the restore point that you want to use, and then click Next.
Note : Click a restore point that will return the computer to a state where the logon is successful. After you use the System Restore feature, reinstall any programs or updates that may be removed. You will not lose any personal documents. However, you may have to reinstall programs. You may also have to reset some personal settings.
7. Confirm the disks that you want to restore, and then click Next.
8. Click Finish, and then click Yes when you are prompted.
9. When the System Restore process is complete, click Restart to restart the computer.
10. After the computer restarts, click Close to confirm that the System Restore process has finished successfully.
11. Use an appropriate method to log on. For example, log on by using an older password, or log on by using another computer account.
Check out this link which talks about How to use System Restore to log on to Windows 7 or Windows Vista when you lose access to an account
http://support.microsoft.com/default.aspx/kb/940765/en-us
I would also suggest you to perform a startup repair from the Windows Recovery Environment.
Hope this information is helpful.
Regards,
Mouneshwar R – Microsoft Support
_________________________________________________________________________________________________________
Visit our Microsoft Answers Feedback Forum and let us know what you think- Marked As Answer byKeith-Support EngineerMSFT, ModeratorFriday, November 20, 2009 9:41 PM
All Replies
this is a second try for this message. I have read all the fixes and they all refer to creating a second user. I cannot logon through safe mode to create a second user. Any other options
- Merged byMatthew R.- MicrosoftMSFT, ModeratorFriday, November 06, 2009 2:53 PMduplicate
- Hi Conrac,
Welcome to Microsoft Answers!
Did you perform the system restore from the Windows Recovery Environment?
If not, I would suggest you to perform a system restore from the Windows Recovery Environment.
To do this, you need to have the Windows Vista Operating System DVD.
Also, to use System Restore option, there must be a System Restore point at which the logon was successful.
1. Insert the Windows Vista or Windows 7 DVD, and then restart the computer.
2. When you receive the following message, press any key:
Press any key to boot from CD or DVD.
3. Set the following preferences, and then click Next:
o Language to install
o Time and currency format
o Keyboard or input method
4. Click Repair your computer, select the operating system that you want to repair, and then click Next.
5. Click System Restore, and then click Next.
6. Click the restore point that you want to use, and then click Next.
Note : Click a restore point that will return the computer to a state where the logon is successful. After you use the System Restore feature, reinstall any programs or updates that may be removed. You will not lose any personal documents. However, you may have to reinstall programs. You may also have to reset some personal settings.
7. Confirm the disks that you want to restore, and then click Next.
8. Click Finish, and then click Yes when you are prompted.
9. When the System Restore process is complete, click Restart to restart the computer.
10. After the computer restarts, click Close to confirm that the System Restore process has finished successfully.
11. Use an appropriate method to log on. For example, log on by using an older password, or log on by using another computer account.
Check out this link which talks about How to use System Restore to log on to Windows 7 or Windows Vista when you lose access to an account
http://support.microsoft.com/default.aspx/kb/940765/en-us
I would also suggest you to perform a startup repair from the Windows Recovery Environment.
Hope this information is helpful.
Regards,
Mouneshwar R – Microsoft Support
_________________________________________________________________________________________________________
Visit our Microsoft Answers Feedback Forum and let us know what you think- Marked As Answer byKeith-Support EngineerMSFT, ModeratorFriday, November 20, 2009 9:41 PM
