I am unable to uninstall a program. When I click on uninstall I just keep getting the two pages of Alpha antivirus commands to protect my computer and purchase their product.__
- I have used the normal procedure for uninstalling the program but I am not getting good results. One good thing has happened though, after I re-booted the computer the two icons for the AlPHA antivirus program were gone from my taskbar but the program still remains. I am seeing the logo for the program in the proper area when I go into the page for uninstalling programs but I am not able to unintsall.1 person got this answerI do too
Answers
- Hi,
Alpha Antivirus is a rogue antivirus, a scam to force you to pay for it while it has no benefits at all
Remove Alpha Antivirus (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-alpha-antivirus
Do this - Right Click Taskbar - Task Manager - Processes tab - locate AlphaAv.exe and
END PROCESS on it.
If needed : see the manual removal instructions here
Remove Alpha Antivirus. Description and removal instructions
http://www.2-spyware.com/remove-alpha-antivirus.html
Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you out it - Right Click on it - RUN AS ADMIN
Malwarebytes - free
http://www.malwarebytes.org/
Run the Microsoft Malicious Removal Tool
Start - type in Search box -> MRT find at top of list - Right Click on it - RUN AS ADMIN.
You should be getting this tool and its updates via Windows Updates - if needed you can download it here.
Download - SAVE - go to where you out it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)
Microsoft Malicious Removal Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
-----------------------------
also install Prevx to be sure it is all gone.Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs. This is
a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see how to remove.
http://www.prevx.com/PCmag - Prevx - Editor's Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp
--------------------------------------------
Here are some online free scanners to help if needed :
http://www.eset.com/onlinescan/
http://www.kaspersky.com/virusscanner
Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1
--------------------------------------------
Also do these to cleanup general corruption.
Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.
How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
-----------------------------------------------------------------------
If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/
Hope this helps.
Rob - Bicycle - Mark Twain said it right.- Proposed As Answer bySpiritX Saturday, November 07, 2009 5:15 PM
- Marked As Answer byiwanttofixit Monday, November 09, 2009 7:33 AM
All Replies
- Hi,
Alpha Antivirus is a rogue antivirus, a scam to force you to pay for it while it has no benefits at all
Remove Alpha Antivirus (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-alpha-antivirus
Do this - Right Click Taskbar - Task Manager - Processes tab - locate AlphaAv.exe and
END PROCESS on it.
If needed : see the manual removal instructions here
Remove Alpha Antivirus. Description and removal instructions
http://www.2-spyware.com/remove-alpha-antivirus.html
Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you out it - Right Click on it - RUN AS ADMIN
Malwarebytes - free
http://www.malwarebytes.org/
Run the Microsoft Malicious Removal Tool
Start - type in Search box -> MRT find at top of list - Right Click on it - RUN AS ADMIN.
You should be getting this tool and its updates via Windows Updates - if needed you can download it here.
Download - SAVE - go to where you out it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)
Microsoft Malicious Removal Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
-----------------------------
also install Prevx to be sure it is all gone.Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs. This is
a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see how to remove.
http://www.prevx.com/PCmag - Prevx - Editor's Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp
--------------------------------------------
Here are some online free scanners to help if needed :
http://www.eset.com/onlinescan/
http://www.kaspersky.com/virusscanner
Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1
--------------------------------------------
Also do these to cleanup general corruption.
Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.
How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
-----------------------------------------------------------------------
If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/
Hope this helps.
Rob - Bicycle - Mark Twain said it right.- Proposed As Answer bySpiritX Saturday, November 07, 2009 5:15 PM
- Marked As Answer byiwanttofixit Monday, November 09, 2009 7:33 AM
- What a great response you had for me. I am very happy that I was able to get rid of the problem without spending any money. Spy Hunter's manual removal guide was very easy to use. It seems like the key was in using the task manager to stop the process of the file from running. When it was no longer running it was defenseless. We can then delete the files and finally the program. An added benefit in using the removal guide was that I spotted a file of the personal anti-virus from four months ago. I got rid of it also. I am very pleased that you took the time to help me and it did not cost me one cent. Free stuff is great!
- Happy to have helped! Good Work!
Rob - Bicycle - Mark Twain said it right.
