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Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
I cannot open the default profile in outlook 2007 since service pack 2 was installed on my vista ultimate 64-bit edition machine by windows update. I receive the error "Cannot start Microsoft Office Outlook. Cannot open the Outlook window." I have created a new profile and it works ok, but would really like to get the settings from the other profile. Is there anyway to recover this apparently "broken" profile?
1 person got this answerI do too
Answers
Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.- Proposed As Answer byKatanada Saturday, May 30, 2009 1:05 PM
- Marked As Answer byDebbie - Support Engineer Monday, June 01, 2009 2:05 PM
All Replies
- Hi pdhot,
The way to fix this is to do a system restore.
Below is a link to those instructions.
http://support.microsoft.com/kb/936212/
While the "broken profile" part of this post belongs in the Vista forum.
I'm going to suggest that you pop over to the Office forum for the Outlook part. That is more appropriate for them to handle.
Hope this helped!
http://www.microsoft.com/office/community/en-us/flyoutoverview.mspx
Matt Hudson
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked As Answer byJoseph - Support Engineer Thursday, May 14, 2009 1:11 PM
- Unmarked As Answer bypdhot Wednesday, June 10, 2009 9:34 PM
- Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help? - You want the settings or the data? If its your old data you're after, attach your old .PST file to the new profile you created:
Reconnect your old Outlook data file
If the data file won't open in the new profile, it may be damaged:
How to find and run the Inbox Repair tool in Outlook
To repair a damaged Personal Folders PST file
and there are Profile repair tools available:
OLfix - Repair tool for Microsoft Office Outlook
Hal--Hal Hostetler, CPBESenior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGXwww.kvoa.com -- KVOA Television, Tucson, AZ.Live at Hot Licks - www.badnewsbluesband.com Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.- Proposed As Answer byKatanada Saturday, May 30, 2009 1:05 PM
- Marked As Answer byDebbie - Support Engineer Monday, June 01, 2009 2:05 PM
Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
This solved my problem! thanks!
NOTE: I am running Win7-x64- Proposed As Answer byvushtrri Wednesday, November 11, 2009 7:25 PM
Hi dayneb,
thx for your info, encountered the issue for several days and used your option. Immideate result and everything running AOK.
rgds P- Thanks a lot man, this fixed the issue on Windows 7 64
Superb! I've Been having this problem for days. Thank you so much! That did the trick perfectly.
- This solved my problem! thanks!
NOTE: I am running WIN7 (32 Bit) - Worked like a charm, thank you!!!
This worked a treat.. Thank you so much dayneb. ;-P- This worked... Thank you!
- It worked for me!!..:0)
I'm running outlook 2007 on a Vista Vaio
Prior to trying the "Outlook.exe /resetnavpane" I had tried renaming the extend.dat & outcmd.dat files which changed nothing. And applying the outlook registry fix from ms, again to no avail. The only other way I got it working before finding this site was to deinstall and reinstall Office...a bit dastric I think..Thanks again ;0) - "outlook.exe /resetnavpane" worked for me as well on Win 7 RC1 x64.
- I'm running Windows 7 RC1 x32 on a MacBook Pro with Parallels 4. This worked like a charm for me! Thanks.
- Excellent, help, thank you very much, fixed my problem in a jff!!!
- Hi,
Excellent fix - worked perfectly. THANK YOU very much. This problem was getting to be a real pain in the ____. Other sites suggested System Restore - this didn't work!
What exactly does this do though (apart from the obvious, reset the navigation pane)?
Many thanks,
Adam. - Resetnavpane worked perfectly for me also- XP32Pro machine. Thanks!
- You are an angel! I have had this problem before and had to reinstall Outlook. This answer fixed everything! Thank you!~
Hi there.
THANK YOU VERY MUCH this helped me too .. i am in your Debet.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.- thanks for that i've been trying for ages to sort this out.
Have a fab day and thanks once again. - Thank you so much for the suggestion, it did wonders!
- Outlook.exe /resetnavpane worked well
The problem arises when I exit Outlook to switch profiles
thanks for your help
Steve - I had the same problem this morning and used the Outlook.exe /resetnavpane and now it works great! Thank you so much......You are a computer wizard! I was scared I was going to loose everything. It just so happens I google the problem and it took me to this page. Thanks again!
- This worked great! Thanks for the blog....
- Hi Dayneb,
I would like to thank you VERY MUCH :) i had problem all day long with my outlook i couldnt solve it, namely i couldnt open outlook window. I tried many things and the last thing i saw as solution was to reinstal Microsoft office. I usualy dont read forums about solving problems but this time i did it as last thing before uninstaling MO. I folowed your example and woualaaa i open my mail again and i am so happy :) thank you again!
- Hey dayneb.
Your fix (Start->run..then type the following -> "Outlook.exe /resetnavpane") worked perfectly.
Thanks for giving the perfect answer!!!!
M - This worked great. Thanks!
- Same problem, W7RC 64bit. When i try to run "outlook.exe/resetnavpane" I get a "windows cannot find...." error. If i run "outlook.exe" on its own it fires up Outlook but doesnt seem to recognise the "/resetnavpane" command.
Any suggestion? - "Outlook.exe /resetnavpane" from Dayneb worked like a charm on a 32-bit machine, thank you so much for that.
- There should be a space between "Outlook.exe" and "/ResetNavPane":
Outlook.exe /resetnavpane
Without the space, /resetnavpane becomes part of the file name rather than a command for Outlook to execute.
Hal--Hal Hostetler, CPBESenior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGXwww.kvoa.com -- KVOA Television, Tucson, AZ. - Thank you that did the trick. And quickly.
- Thanks, sorted by using copy and paste,
- I am having the same problem and am desperate. The Outlook.exe /resetnavpane did not work for me. I am running Outlook 2007 on Vista Home, 64 bit. Any suggestions?
Sorry, my english is bad. I´m argentinian, I did your recommendation was succesfull !!. thank you.Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
Check Disk Space where outlook data (*.pst) found. delete unnesesery file form that drive make sure that drive require some space for open outlook.
Sorry, my english is bad. I´m argentinian, I did your recommendation was succesfull !!. thank you.Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.- Check Disk Space where outlook data (*.pst) found. delete unnesesery file form that drive make sure that drive require some space for open outlook.
- This worked great! Thank you.
- THANKS! Yesterday, my Outlook gave me the same error message. It took a while to find this answer...but it worked like magic!
Oddly enough, it started after I had uninstalled and reinstalled the Microsoft Intellipoint software for my laser mouse....
Now, I'm off to see if someone here can help me with THAT problem...
Outlook.exe /resetnavpane worked great...and continues to. But that's the problem. I get the error every time I restart Outlook. And the fix always works, but is there a permanent fix??
Thanks!First Thank you Dayneb … I can’t believe that I have spent six hours trying to fix this and you had a thirty second fix. Don’t bother running the repair tool, uninstalling the product(outlook), reinstalling the product, getting updates, or anything else … just follow dayneb’s great instructions.. Start->run..then type the following -> "Outlook.exe /resetnavpane"
Thank you,
- thank you so very much dayneb.
- I tried and it didn't work for me
Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
outlook.exe /resetnavpane" worked for me on Win VISTA X32 big thanks- Worked, Vista Ultimate x64 running Office 2k7 latest service pack and updates as of July 2009.
THIS WORKED FOR ME!!!Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.Now I can carrry on with some work... www.findmeasolicitor.comThank you - Big UP for dayneb!- Hi,
I tried Outlook.exe /resetnavpane but I got the following message: "Cannot start Microsoft Office Outlook. The command line argument is not valid. Verify the switch you are using." Please help! - hi i have the same problem...now i tried that thing with run...but my system tells me that it does not find the "Outlook.exe/resetnavpane"
what can I do then? hi i have the same problem...now i tried that thing with run...but my system tells me that it does not find the "Outlook.exe/resetnavpane"
what can I do then?
You need to put a space after the 'e' and before the '/' like this:
Outlook.exe /resetnavpane- Hi Dayneb,
And I'd like to thank you about this fix! - Hi, same problem here Windows XP Pro and Office 2007.
Thanks
Rodney - Start->run..then type the following -> "Outlook.exe /resetnavpane"Thank you very muchIT worked!!!
- I suffered this problem after installing the ATI Catalyst Control Centre (I was prompted a new version was available). Drove me mad for a while but running the Outlook.exe /resetnavpane fix did the trick and sanity prevailed!
- Ou yeah, this worked for me also, Outlook.exe /resetnavpane
No need to create the profiles manually anymore, hehee. - I did everything suggested in this forum no help.
- Brilliant. It works!
- YAY!!! This worked for me...
Thank you!! - This worked for me. Outlook was up and running again in no tiome without any loss.
- Proposed As Answer byjjvvuu Wednesday, July 22, 2009 2:23 PM
- Thank you soooo much - picked up that advice first look and fixed what I thought was the end of the world!
- Thank you so much. It worked again.
- dayneb,
Thank you so much.
I'm running Vista 64-bit. At first it said it could not find the file, then I rebooted and tried it again and it worked.
Thanks again.
Tim - YAY!!! this helped me too!
- DayNeb - you are the best. Last night I was really upset when I thought I lost all my emails. That's important to me.
Doing what you recommended worked a miracle.
Truly appreciative. - This works. No need to do a system restore folks, and CERTAINLY no need to reinstall!! Thanks, "dayneb"!
-Jessica - I had the same issue and this solved my problem to!
This is what we need. Easy straight-forward instructions not all the bla bla bla and links to this and that.
Cheers! - Thank you for your idea. Outlook opened right up. It is currently bringing in my email, there seems to be quite a few emails. I have been down-both the computer and emotionally, for several days.
I have another question now. I do not seem to have my contacts, now. Please help me.
Again thank you for the suggestion. - Awesome!!! Works perfectly!
Thanks Dear,
Really this command works and now my problem has been resolved
Anurag...........Thanks Katanada - I had the same problem ... your solution worked magically!!
- This worked great...thanks a bunch..
- Yes!, thank you, worked like a charm
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
--------------------------------------------------------------------------------------
Just wanted to say that I had the same problem with OL and Vista 64bit. The fix above worked for me.- Worked for me! Running vista business on a Sony Vaio. Had this 2nd time now, first time I had to restore using norton ghost, today my backup is so far back so had to google it to see if someone else is having the same issue. It looks like a lot of people are. This was a great tip, saved me a lot of time if I do an image restore. Thank you.
- I had this problem and took your advice -- and it worked! Thank you so much! I am a self-employed writer and cannont function without my Outlook.
- Hello
I do not know how to do Start>run? What do I click on to do this to be able to enter the exe part? - I need help with the same thing - but do not know how to do the first part: start>run???
- Click on little multi-colored icon at bottom left of your screen. In the empty box (it might say "start search"), type what is noted in the answer above (Outlook.exe /resetnavpane). Good luck!
- Thank you!!
- Reset navpane worked for me, I had tried system restores and application reinstalls.
- Simple easy and best of all it WORKED!
Solution works THANK YOU, but for amateurs like me REMEMBER following steps
click on Start Button (round button with microsoft logo on it)
Click RUN (command box appears)
in command box type: Outlook.exe /resetnavpane
Remember to leave a space between outlook.exe and /resetnavpane otherwise it wont work to fix the problem
Thanks again- OMG this SAVED me.. thank you for posting this answer.
I have been troubleshooting my wife's Outlook on her laptop for HOURS until I came across your posted solution and in 30 seconds it was fixed.!!!!! - Outlook.exe /resetnavpane
Worked beuatifully , thanks
saves a system restore , why would u want to do that , when you could use Windows Uninstaller tool , and resinstall it?
Cheers again for the solution , whoever posted system resotre needs badly , badly hurting...
>.<
matt - You are an angel!!!!!
Thank you so much! I, too, had tried everything over and over again. This reset is the answer. After the first time I used it, my battery died and I had the same problem when I rebooted. I reset again, then shutdown my laptop and restarted. Outlook ran perfectly.
Anyway, not sure exactly what this command is doing, but you can bet I won't forget it! - Thanks for the fix, it worked fine. For my own peace of mind, I'd like to know why Outlook does this in the first place. Judging by this forum it looks like it's a very common problem. Is it a bug in Outlook, or is there some other reason?
- Thank you so much for that description. Now I will try it.
- There should be a space between "Outlook.exe" and "/ResetNavPane":
Outlook.exe /resetnavpane
Without the space, /resetnavpane becomes part of the file name rather than a command for Outlook to execute. - thanks dude!!!
Its 2 good , i was looking for solution since last 3 days but dint got as good as it is .Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.- Proposed As Answer byGopal Kabra Wednesday, August 05, 2009 1:14 PM
- This works! Just take note people...there is a "space" between .exe(space)/ . That space matters!
Thanks!!!!!!! How do you do that in Vista Ultimate?
Thanks- Hello HBMOORE,
Click Start, then in the start search box type "run", this will bring up the "Run" program in your list of available programs, once selected you will be able to type dayneb's wonderful fix of "Outlook.exe /resetnavpane" and select the "OK" button, once you have clicked "OK", your Outlook will automatically open to it's original state before the crash- Proposed As Answer byLedHed Monday, August 10, 2009 3:57 AM
- This worked like a charm. Thank you much.
- That worked!!!! Thanks. I have spent the last 4 hours trying to open Outlook using advise from MS Help. It was starting to drive me up the wall.
- Thanks Dayne, Appreciate the the good advice.
Greg - Vote As Helpful
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
GREAT! I've been trying to fix my Outlook 2007 for several hours, and that did it!! - thanks Dayneb the outlook command did the trick !
peace - GENIUS AND LEGEND, Ive been having the problem all day with the "cannot open outlook window" came online googled the message got this webpage up, saw this first answer to the problem and HEY PRESTO worked first time.
Genius Legend and i wish this guy was in my msn messenger so whenever i get a problem i can just ask him LOL Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
Hi folks!
This quoted advice from the begining solve mine problem.- After I tried it without the space between Outlook.exe/resetnavpane, I was just about to push my computer off the window sill. Then I saw Hal's reply. Thank-you Hal, and if this evil contraption has a soul, it's breathing a sigh of relief.
Rob Diggs - Yes Thank you!
That worked for me too. May many good karma points go to you! Dear Katanada,
It is working fine.. thank you..- I have also tried absolutely everything and it still won't open.
- this worked for me. thanks !!
Outlook.exe /resetnavpane - Hi dayneb,
Worked immediately. Thanks very much. I can stop tearing my hair out now! - Thanks, I was on forum looking for an answer to this issue for an end user and it worked perfectly. Thanks for making me look good!!
- Thanks, That fixed it! I got this problem after I updated my video nvidia Video drivers..
- Thank you, im not good with computors, but you have helped me out no end
CHEERS X - Had a bluescreen on Win 7 and then had same issue. did run "Outlook.exe /resetnavpane" as suggested and it worked. Thanks!
My question to MS is, if you know this works, why doesn't outlook just do this after it closes with this error code and and just tell me you had to reset to fix it? :)
-Chris - This solved my instance of this problem. Thanks!
- Hours of frustration and this worked in 15 seconds once I added the run menu to vista and typed this in properly.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
THANK YOU!!! Hello HBMOORE,
Click Start, then in the start search box type "run", this will bring up the "Run" program in your list of available programs, once selected you will be able to type dayneb's wonderful fix of "Outlook.exe /resetnavpane" and select the "OK" button, once you have clicked "OK", your Outlook will automatically open to it's original state before the crash
helper2work, you are missing one of the best features about Vista! Just press the round button on the taskbar and type the command "outlook.exe /resetnavpane". You don't need to use run any more.- This worked instantly for me! thanks very much ... glad people are willing to post help.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
I'm running Vista (shock!) Home Prem SP2 - Outlook 2007
Thanks again! - Mike thanks much 4 ur help. Between u and dayneb...you're AWESOME.
Solution worked perfectly. Didn't work for me. Did exactly that but saying cannot find file but I have a desk top icon.
Dayneb
you are a star... we have an offshore team , who we pay a fortune to lookafter out network.. and even they could not sort it, they were gonna send me a new laptop.... fortunately i dont pay them.. you saved me many hours of hard work ...- "Outlook.exe /resetnavpane" worked instantly. Thanks
- Thanks this helped me with my probelm as well. It was this or pay $40 for microsoft to come and take a look at it.
- that worked wonderfully. Thank you!
- Good idea. My copy of Outlook responded: 'The command line argument is not valid. Verify the switch you are using." Most annoying program ever.
- thank you, thank you, thank you - spent hours today trying to fix this and did a few restore as suggested on other sites. you are a lifesaver
Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
Yes!! It's work!! It's solved my fren's problem :) Millions thanks! Cheers!- Cannot start Microsoft Office Outlook. Cannot open the Outlook window
Never seen this issue. However, the solution worked. I am running Win7 Ult. x64...
So just to be clear for those of us running Win7
Click on Start...In the space for Search Programs and Files...type RUN...
then in the window that pops up type that command "Outlook.exe /resetnavpane...SPACE MUST BE THERE between outlook.exe and "/resetnavpane."
Thanks! - Worked like a champ. Thanks.
- thanks, this works after trying many things that did not.
There should be a space between "Outlook.exe" and "/ResetNavPane":
Outlook.exe /resetnavpane
Without the space, /resetnavpane becomes part of the file name rather than a command for Outlook to execute.
Hal--Hal Hostetler, CPBESenior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGXwww.kvoa.com -- KVOA Television, Tucson, AZ.
The space makes the difference between success and desaster. Thanks so much for the space !!!!!!!!!!!!!!!!!!- Thank Dayneb,
It worked.. wooow! - Great fix thanks! I couldn't use the run button in Vista, but was able to use the Command Prompt window and used the old DOS commands to browse through the Program Files to the Outlook.exe file and do the same thing.
- This solved it for me as well. Thanks!
- worked like a champ....thanks a bunch
- I tried Start->run..then type the following -> "Outlook.exe /resetnavpane"
on an XP SP 2 PC and it worked. Thanks - i wonder if this is a bug in win 7. I encountered this too and i did not do anything that could have damaged my profile....
i am also in win 7.
thanks!!
Leng - THANK YOU!!! I just stumbled upon this site and you had the answer to my prayers...I was on the verge of reinstalling and this saved 100's of emails that are for my records...THANK YOU!
Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
Worked first time in less than a second! Thanks!- The reset worked for me. Had to redo some shortcuts, but seems okay.
- I could kiss you!!! this worked wonderfully.
I did a system restore... nada.
Ran a repair on MS office... Less. I was so annoyed with MS support.
Thank you! This worked like a champ
Start->run..then type the following -> "Outlook.exe /resetnavpane"
This worked - XP32, Outlook. My boss swears it happened after the Windows Update last night. Not sure. But the reset nav pane fixed it.
Thanks!
== John ==I had exactly the same problem occur a couple of hours ago. I had just re-started after a Microsoft Update when the problem occurred. This solution worked instantly. Brilliant!
- Thanks dayneb! I created an account just to say it worked a charm, thanks again.
- Same issue after Microsoft Updates last night. Ran the suggested Outlook.exe /resetnavpane and worked a treat. Problems compounded, and still suffering, as Orange seems to be having broadband issues as well so ISP connection intermittent and slow and best.
Thanks for posting the solution dayneb. :-) - i have vista operationing system and when i run the above line, my computer can't find the line and ask if the spelling is correct. thanks for your help
- I am running windows 7 64 and outlook 2007 and it wont work for me has anyone any suggestions
thanks - after trying the usual system restores etc, which didnt work. this advice did - wonderful - solved my problem straight away. Top marks
- Thanks a million - resolved issue within a minute in contrast to the 36 hours trying to fight my way through the Microsoft bureaucracy to no avail.
- Thanks.. it worked immediately.. love the internet and helpful people!!
- Good call
- Hey fantastic, worked straight away, top man/woman.
- That does seem to work but the problem came back the next time I opened up outlook again. How do I fix it for good?
Thanks - Thanks very much. Sorted the problem straight away with this!
- That worked a treat, a simple answer for a frustrating problem. thanks a bunch
- Thank you dayneb, that worked like a charm.
- Hey Man, Thank you SOOOOO much!!!!! I use outlook every day for my work and I had the above error. It worked instantly for me. You are a God-send!
- efficient answer. fixed everything.tkx
- Dayneb
You seem to be the person in the know on this issue.
This is my first postingon the forum, so please accept my apologises if this is the incorrect way to do so.
I have had this error for about a week now and after locating this forum by accident ran the reset nav pane command and Outlook is now up and running.
Yet we have lost all out contacts and files ?
Do you have any idea what has occured ?
Thanks
Chris - Worked for me. Dayneb rawks.
this tip worked for me . thx for help
Hi all,
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Success!Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
Excellent,
It works directly.
Many thanks- Thanks this fixed my problem.
Note that in 64-bit Windows XP / Vista / 7 the path to Outlook.exe is C:\Program Files (x86)\Microsoft Office\Office12, not the regular C:\Program Files\....
anthony maw/vancouver/canada - Anthony,
I have office 12, and the problem as well....was do i type in the run window?? i tried the instruction >Start>run> C:\Program Files\Microsoft Office\Office12\ but nothing happened...sorry, but can you give me complete script? thanks Hey Katanda I Love you!!! This solved my problem immediately!!
Top BOD this man is wonderful It worked First time THANKX A VERY BIG THANKX
- Thanks Hal. Missed the spacing in previous attempts to make this work.
It worked like magic! - For those that can't read you must include a SPACE between the command (outlook.exe) and switch (/resetnavpane). So, (exagerating the space)...
outlook.exe /ResetNavPane
Also, for those that don't know you can use WindowsKey+R to initiate a Run box.
Thanks dayneb for a quick and eay fix to what appears to be a problem for lots of people (including me until just now).- Edited byAdelphiA Monday, September 21, 2009 4:07 PMgive credit where credit is due
- I had the same problem and this solution fixed it. Thank you!
Running Windows Server 2008 x64 - Hello,I tried this and it worked but when I exited Outlook and went back in, I experienced the same problems.
- What caused the problem? Using Vista Ultimate 64 SP2 with Office 2007 SP2. I had attempted to repair Office, repair the pst file and even purged many of the outlook executables in order to provoke a "deep" repair effort but to no avail until I ran outlook with the reset nav pane command line switch as advised by dayneb (thanks by the way .. you got my vote).
- Worked perfectly for me
- This worked for me as well, thanks for the post!
- Yes, you're right. This command helped me get nto Outlook 2007
- Yet another person saying thanks for this reply. That solved the problem for me too.
- I searched for this problem and found your post. "Outlook.exe /resetnavpane" did the trick, Thank you.
- Well sorted my problem, just a shame to lose all those favourites :(
Thanks. - This really works, I could not open the microsoft Windows Outlook 2007 window. Then tried this solution. It opened the window Office Outlook 2007, by start>run then ii typed the following, "Outlook.exe /resetnavpane" answer by Duemeland, Sept 9, 2009 1:30am.
- As if this needs more replies...This is a great fix. Tried repairing, uninstalling and reinstalling to no avail. Ran "Outlook.exe /resetnavpane" and had it fixed in 20 seconds. Many thanks.
- had the same trouble as the OP, and this solution worked great... quick & easy! care to share exactly what the command is accomplishing?
- From Outlook 2007: Troubleshooting Outlook Crashes:
/resetnavpane
Clears and regenerates the Navigation Pane for the current profile.
Hal
--
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.com
- Edited byHal Hostetler - Print-ImagingMVP, ModeratorFriday, September 25, 2009 8:54 PMbad link
- Thank you !! Thank you!!!!!! : -) YOU SAVED ME...I WISH I KNEW THIS THE LAST TIME I HAD THIS ISSUE... :-)
- Thank you - Easy fix!
Waited for Dell support for 20 minutes, no answer; however, this suggestion fixed problem on first go around!! - That fixed my problem. Thanks for the easy fix.
Andrew Nash - Thank you!!!
restnavpane worked for me.
My computer had an automatic update last night, with an automatic shutdown.
This morning I couldn't open Outlook.
Your solution worked. - I tried the outlook.exe /resetnavpane fix (with the space), and it is to no avail. I am running Microsoft XP Pro and Office 2007. I wasn't having any problems and Outlook stopped opening and I am getting the "cannot start microsoft office outlook. cannot open the outlook window. . . " problem since attempting to install Microsoft Office Outlook Connector 12.1. I cannot get into Outlook. PLEASE HELP! I think we are on the verge of a divorce in the house over this. I run a business from home and cannot operate without all my stuff which is in Outlook.
Thanks for anything you can suggest to help... I tried the outlook.exe /resetnavpane fix (with the space), and it is to no avail. I am running Microsoft XP Pro and Office 2007. I wasn't having any problems and Outlook stopped opening and I am getting the "cannot start microsoft office outlook. cannot open the outlook window. . . " problem since attempting to install Microsoft Office Outlook Connector 12.1. I cannot get into Outlook. PLEASE HELP! I think we are on the verge of a divorce in the house over this. I run a business from home and cannot operate without all my stuff which is in Outlook.
Thanks for anything you can suggest to help...At this point...
I have tried to run the suggestion on this site. I have run the repair off the disk. I have completely uninstalled and re-installed Office and each time I try to open Outlook I keep getting the same error message.
Please, Please, Please help...
- ____ yes, You nailed it. Those tricky command switches are something else. Thank you for your post, solved my problem with minimum stress.!
- The /resetnavpane only works if the user is also the machine admin....What about managed domains where only the sysad can get to the command prompt? Running Outlook from the command line as the SA will open the Outlook as the SA as well.
- Thank You very much. Your instruction saved me a lot of time and effort. It worked the first time after many other proposed solutions had failed to produce results.
- Thx - I was about to get worried - this fixed it
- I had this problem too and your answer fixed it - many thanks indeed :-)
Thanks. That worked perfectly. Too bad Microsoft doesn't post it on their site. Thanks again for such a quick and easy solution.
Outlook.exe /resetnavpane working on the fly, many thanks man.
- Worked for me
Cheers Very Much
This command worked perfectly. Thanks for the post.Hi All - I tried it and every other thing MS recommended. Still cannot open outlook.
Help?
Hi there.
Start->run..then type the following -> "Outlook.exe /resetnavpane"
Should solve your problem.
