window explorer keeps restarting

All Replies

• Saturday, September 12, 2009 12:47 PMSpiritX

   
  

  0

  Sign In to Vote
  Hi,
  
  Set it to not restart so you can see the information screens and error codes.
  
  Disable the Automatic Restart on System Failure in Windows Vista
  http://pcsupport.about.com/od/windowsvista/ht/arestartvista.htm
  
  -----------------------------------------------------------------------------
  
  Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen info that would
  help. Such as the BCC and the other 4 entries on the lower left. And any other error information such as STOP
  codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.
  
  As examples :
  
  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format :

  Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
  tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000
  
  
  This is an excellent tool for posting Blue Screen Error Information
  
  BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
  information about all crashes in one table - Free
  http://www.nirsoft.net/utils/blue_screen_view.html
  
  
  Many BlueScreens are caused by old or corrupted drivers, especially video drivers however there are other causes.
  
  You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or Recovery Options if your
  system has that installed by the maker.
  
  This tells you how to access the System Recovery Options and/or from a Vista DVD
  http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
  
  You can try a System Restore back to a point before the problem started if there is one.
  
  How to Do a System Restore in Vista
  http://www.vistax64.com/tutorials/76905-system-restore-how.html
  
  -----------------------------------------------------
  
  Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN
  
  Enter this at the prompt - sfc /scannow
  
  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.microsoft.com/kb/928228
  
  The log might give you the answer if there was a corrupted driver. (Does not tell all the possible driver issues).
  
  Also run CheckDisk so we can rule out corruption as much as possible.
  How to Run Check Disk at Startup in Vista
  http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
  
  
  ------------------------------------------------------------------
  
  Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party keyboard and
  mouse, as well as other major device drivers.
  
  Manually look at manufacturer's sites for drivers - and Device Maker's sites.
  http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

  How to Install a Device Driver in Vista Device Manager
  http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html

  How To Disable Automatic Driver Installation In Windows Vista - Drivers
  http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
  http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx
  
  ------------------------------------------------------------------
  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
  http://support.microsoft.com/kb/958233
  
  Troubleshooting Vista Blue Screen, STOP Errors
  http://www.chicagotech.net/vista/vistabluescreen.htm
  
  Understanding and Decoding BSOD (blue screen of death) Messages
  http://www.taranfx.com/blog/?p=692
  
  Windows - Troubleshooting Blue Screen Errors
  http://kb.wisc.edu/page.php?id=7033
  
  ------------------------------------------------------------------
  
  In some cases this might be required.
  
  StartUp Repair from Recovery Options or Vista disk
  
  How to do a Startup Repair
  http://www.vistax64.com/tutorials/91467-startup-repair.html

  
  This tells you how to access the System Recovery Options and/or from a Vista DVD
  http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
  
  Hope this helps.
  
  
  

  ---

  Rob - Bicycle - Mark Twain said it right.

  • Proposed As Answer bySpiritX Saturday, September 12, 2009 12:48 PM
  • Marked As Answer byJames- Support EngineerMSFT, ModeratorSunday, September 20, 2009 5:21 PM
  •  
  • Reply
  • Quote