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Answerwindows vista sp1

  • Saturday, July 04, 2009 6:47 AMyouproicon69 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i am running windows service pack 1 on an e machine (gateway)  T5254 model when i start windows explorer my cpu spikes up to a 100 % usage is that common and safe please reply because my computer is my world
    albert robert cook jr
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  • Saturday, July 04, 2009 10:28 PMJack - Support EngineerMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hello youproicon69,

    Thank you for posting.  How long does the CPU usage stay at 100%.  It is not out of the ordinary for this to happen for very brief periods (1 or 2 seconds).  If the CPU usage is staying at 100% for long periods of time when you do not have resource intensive applications or processes running it can be indicative of a problem.  The first thing that comes to mind is malware.  If you are even the slightest bit concerned that you could have malware on your system I would read and follow the advice of the Microsoft MVP’s in this thread from the Security and Privacy Forum:

    http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3

    Make sure you run all three scans.  Let us know how long your CPU stays spiked at 100% and the results of the scans in your reply.

    Thanks,

    Jack


    Jack
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.

All Replies

  • Saturday, July 04, 2009 10:28 PMJack - Support EngineerMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hello youproicon69,

    Thank you for posting.  How long does the CPU usage stay at 100%.  It is not out of the ordinary for this to happen for very brief periods (1 or 2 seconds).  If the CPU usage is staying at 100% for long periods of time when you do not have resource intensive applications or processes running it can be indicative of a problem.  The first thing that comes to mind is malware.  If you are even the slightest bit concerned that you could have malware on your system I would read and follow the advice of the Microsoft MVP’s in this thread from the Security and Privacy Forum:

    http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3

    Make sure you run all three scans.  Let us know how long your CPU stays spiked at 100% and the results of the scans in your reply.

    Thanks,

    Jack


    Jack
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.