Hi steveb100,
Welcome to Windows Vista Answers Forums!
If the issue is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings manually by following the steps or run the fix it.
1. Exit all programs, including Internet Explorer (if it is running).
2. Click Start. Type the following command in the Start Search box, and then press ENTER:
inetcpl.cpl
3. The Internet Options dialog box appears.
4. Click the Advanced tab.
5. Under Reset Internet Explorer settings, click Reset. Then click Reset again.
6. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
7. Start Internet Explorer again.
You may refer the following article to reset the Internet Explorer Settings.
http://support.microsoft.com/kb/923737
Hope this information is helpful.
Praseetha K
Microsoft Answers Support Engineer
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