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AnswerMy mail goes to my clients spam folder. Help.

  • Monday, November 02, 2009 12:26 PMGiedriusC Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello, I'm working as a freelance designer under www.efektyvusdizainas.lt

    Each time I send an email to any of my clients (who use windows mail), my email goes to the spam folder. This makes impossible to work.

    I'm wondering, maybe my domain name is too long? Where is the problem and how to fix it? Why am I automaticly moved to the spam folder?

    I know that my client can mark my email as "not junk", but thats an akward way instructing each client how to get my email properly. Thats not the solution.

    Everything is fine with gmail and gmx online clients.

    Please help.
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  • Monday, November 02, 2009 9:47 PMGiedriusC Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Can anyone help me? Bump.
     
  • Tuesday, November 03, 2009 10:43 AMGiedriusC Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thank you, I think your post is very useful for me.
     
  • Wednesday, November 04, 2009 10:17 PMHal Hostetler - Print-ImagingMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    The problem is, Windows Mail (the client application) has no native spam filtering abilities.  All it has is Message Rules which must be specifically setup by the client.  This means that (1) your clients have set such rules or (2) they all have some third party spam filtering application that's triggering from something you put in all your emails (a signature or the like), or (3) something is up with your ISP - he may have landed himself on a spam blacklist that your clients' email servers use.  There is more to this story...

    Hal
    -- 
    Hal Hostetler, CPBE
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    www.kvoa.com -- KVOA Television, Tucson, AZ. 
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  • Wednesday, November 11, 2009 2:00 AMKevin - Support EngineerMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi GiedriusC,

    Thank you for using the Answers forum,

    Please have your client check the link below for spam settings in Windows Mail and make sure your email isn't listed.

    http://windows.microsoft.com/en-US/windows-vista/Block-spam-and-other-unwanted-e-mail

    Let us know if this helps,
    Kevin
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.