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AnswerConnecting Vista Media Center and my Xbox 360 extender

  • Sunday, January 04, 2009 12:57 PMPaul Bradbury Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi I am having a problem connecting my xbox 360 and my windows vista media center. Every time I try I get the message saying that it cannot find the extender and suggests that it is one of the follwoing three things

    1) The extender is on and connected to the network

    It is on and it appears as an xbox 360 icon in my network on the vista machine and can connect to the internet so I assume is on the network just fine.

    2) That the code is correct

    It is I have checked it about 30 or so times now.

    3) UPnP is not working correctly

    I assume this is the issue but can't figure out how to solve it. I have a BT Homehub router. I have set it up with UPnp enabled. I have even tried disabling the firewall completely on it and on vista, this has made no difference so port forwarding doesn't seem to be the answer.

    Help please as this is one of the main reasons I got an xbox 360 and vista

    Paul.
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  • Sunday, January 04, 2009 1:23 PMMark L. FergusonMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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      Your router may have a setting for "Filter Multicast. If so, turn that off in the router configuration.

    You may also have a second MAC address assigned to the X-Box.

    Remove the secondary MAC address in the System section of the Xbox 360 dashboard

    1. Network Settings
    2. Edit Settings
    3. Advanced Settings Tab
    4. Advanced Settings
    5. Alternate MAC Address
    6. Clear the MAC Address using the on-screen keyboard, then select Done.
    7. Click Done and test the Xbox live connection.
    8. Exit to the system section of the dashboard.
    9. Click computers,  Media Center, disconnect

    Add the extender from Vista

    Rating posts helps other users
    Mark L. Ferguson MS-MVP
     
  • Sunday, January 04, 2009 1:35 PMPaul Bradbury Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thanks for teh reply

    there was no Filter Multicast setting on the router and there wasn't an alternate MAC address set-up on the Xbox

    any other ideas?

    Paul.
     
  • Monday, January 05, 2009 1:59 PMCarlos - Support Engineer Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Paul Bradbury,

    There are still a couple of things that are available to try so we can fix your issue. Below you will find a link addressing your specific issue. There are about four troubleshooting methods you can try. please let us know if it worked for you and if so what method solved your issue.

    http://support.microsoft.com/default.aspx/kb/932159

    Let us know if you may any further concerns or questions.

    Carlos
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
     
  • Thursday, April 23, 2009 6:24 PMdanimalhanke Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Paul Bradbury,

    There are still a couple of things that are available to try so we can fix your issue. Below you will find a link addressing your specific issue. There are about four troubleshooting methods you can try. please let us know if it worked for you and if so what method solved your issue.

    http://support.microsoft.com/default.aspx/kb/932159

    Let us know if you may any further concerns or questions.

    Carlos
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    that link is no good. it reports no info for that kb 932159
    • Proposed As Answer byVladi mix Saturday, November 07, 2009 12:44 AM
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  • Saturday, November 07, 2009 12:40 AMVladi mix Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I got exactly the same problem ... please let me know if you resolve it !! becouse i can't do it!
     
  • Saturday, November 07, 2009 12:46 AMVladi mix Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Paul Bradbury,

    There are still a couple of things that are available to try so we can fix your issue. Below you will find a link addressing your specific issue. There are about four troubleshooting methods you can try. please let us know if it worked for you and if so what method solved your issue.

    http://support.microsoft.com/default.aspx/kb/932159

    Let us know if you may any further concerns or questions.

    Carlos
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    YOUR LINK IS NOT VALID ... IT DOESN'T REPORT ANY INFO!!!