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AnswerNumeric keypad

  • Saturday, November 07, 2009 5:34 AMloxwood Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    My Daughter & I share the PC. Both with our own accounts. Its a Dell 520 using Vista Home Basic.
    The numeric keypad won't work for her login, but does for mine [light is on] Any ideas please? Thanks
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  • Sunday, November 08, 2009 12:58 AMKarthik T - Microsoft SupportMicrosoft Support, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi Loxwood,

     

    Thank you for using Microsoft Windows Vista Forums. 

     

    I will require some additional information to assist you better.

    Ø  Do you have any other issues with that particular user account?

     

    I would suggest you to Turn off the MouseKeys accessibility feature. To do this, follow the steps mentioned for Vista in the following article.

     

    You cannot type numbers by using the numeric keypad on your keyboard when you turn on the MouseKeys accessibility feature in Windows

    http://support.microsoft.com/kb/894518

     

    Check if the issue is resolved.

     

    Please post back and let us know if this has helped to resolve your issue.

     

    Regards,

    KarthiK TP

    • Marked As Answer byloxwood Sunday, November 08, 2009 9:42 AM
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  • Sunday, November 08, 2009 12:58 AMKarthik T - Microsoft SupportMicrosoft Support, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi Loxwood,

     

    Thank you for using Microsoft Windows Vista Forums. 

     

    I will require some additional information to assist you better.

    Ø  Do you have any other issues with that particular user account?

     

    I would suggest you to Turn off the MouseKeys accessibility feature. To do this, follow the steps mentioned for Vista in the following article.

     

    You cannot type numbers by using the numeric keypad on your keyboard when you turn on the MouseKeys accessibility feature in Windows

    http://support.microsoft.com/kb/894518

     

    Check if the issue is resolved.

     

    Please post back and let us know if this has helped to resolve your issue.

     

    Regards,

    KarthiK TP

    • Marked As Answer byloxwood Sunday, November 08, 2009 9:42 AM
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  • Sunday, November 08, 2009 9:43 AMloxwood Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thanks KarthiK TP, think that's solved the problem, great!!