I have a Compaq presario C797EE notebook, whenever i am connecting external speakers by front Jack to the notebook the sound goes disappear (Only for music,videos etc) but the computer own sound is there and whenever i plugout the PIN from Jack again the sound back ON on the Note book speakers, I checked the sound card from Device Manager and its installed properly, i checked another USB headset and that is working fine, the external speakers are woopers and i just purchased it from the market, i checked the woopers by another Laptop and its working there, I have problem with only front jack sound PIN, through USB all the sounds are working, i tried on uninstalling and installing sound card but still the same, Please advice me, Thanks© 2009 Microsoft Corporation. All rights reserved.Sat, 18 Jul 2009 02:10:06 Zd9341713-0aad-49fc-ae10-a2a7aeda2e99http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/d9341713-0aad-49fc-ae10-a2a7aeda2e99#d9341713-0aad-49fc-ae10-a2a7aeda2e99http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/d9341713-0aad-49fc-ae10-a2a7aeda2e99#d9341713-0aad-49fc-ae10-a2a7aeda2e99sami_khanhttp://social.answers.microsoft.com/Profile/en-US/?user=sami_khanI have a Compaq presario C797EE notebook, whenever i am connecting external speakers by front Jack to the notebook the sound goes disappear (Only for music,videos etc) but the computer own sound is there and whenever i plugout the PIN from Jack again the sound back ON on the Note book speakers, I checked the sound card from Device Manager and its installed properly, i checked another USB headset and that is working fine, the external speakers are woopers and i just purchased it from the market, i checked the woopers by another Laptop and its working there, I have problem with only front jack sound PIN, through USB all the sounds are working, i tried on uninstalling and installing sound card but still the same, Please advice me, ThanksSat, 04 Jul 2009 11:11:31 Z2009-07-04T11:11:31Zhttp://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/d9341713-0aad-49fc-ae10-a2a7aeda2e99#1a7266d3-a8d5-4b4d-96f8-5ed2b6bcd6e7http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/d9341713-0aad-49fc-ae10-a2a7aeda2e99#1a7266d3-a8d5-4b4d-96f8-5ed2b6bcd6e7JohnD - Support Engineerhttp://social.answers.microsoft.com/Profile/en-US/?user=JohnD%20-%20Support%20Engineer<p class=MsoNoSpacing style="margin:0in 0in 0pt"><span style="font-size:small"><span style="font-family:Calibri">Hi Sami_Khan,</span></span></p> <p class=MsoNoSpacing style="margin:0in 0in 0pt"><span style="font-family:Calibri;font-size:small"> </span></p> <p class=MsoNoSpacing style="margin:0in 0in 0pt"><span style="font-size:small"><span style="font-family:Calibri">Thank you for visiting the Microsoft Windows Vista Community site. The issue you posted appears to be hardware related; unfortunately we cannot assist with hardware functions. Please contact your computer manufacturer for further assistance.</span></span></p><hr class="sig">JohnD <br/> Microsoft Answers Support Engineer <br/> Visit our <a href="http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/">Microsoft Answers Feedback Forum</a> and let us know what you think.Sat, 04 Jul 2009 19:34:49 Z2009-07-04T19:34:49Z