printer spooler has stopped working. I am not able to resolve this using the tools embedded in my Windows Vista machine. I am also not able to delete the printer and start over due to the same issue. I want to get my printer running again.

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• Saturday, November 07, 2009 8:00 AMSpiritX

   
  

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  Hi,
  
  Use this method to clear the spooler then uninstall and reinstall your printer (check with the maker for
  the latest driver).
  
  Check the Mr Fixits here and if you have to use the other methods go back and try them again afterwards.
  
  Printing problems and printing errors - a Mr Fixit
  http://support.microsoft.com/gp/printing_problems
  
  Troubleshoot printer problems - a Mr Fixit
  http://windowshelp.microsoft.com/Windows/en-US/help/8c11977e-8244-408f-a036-7978a618d7a21033.mspx
  
  ------------------------------------------------------
  Logon as Admin
  
  Start - type in Search box -> COMMAND - find at top of list and RIGHT CLICK - RUN AS ADMIN
  
  you can copy and paste each line in except the ones in brackets and hit enter after each.
  
  net stop Spooler
  
  (will echo Deleting all print jobs) <-- you should see this returned
  
  ping localhost -n 4 > nul
  
  del /q %SystemRoot%\system32\spool\printers\*.*
  
  net start Spooler
  
  (will echo Done!) <-- you should see this returned
  
  ping localhost -n 4 > nul
  
  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-windows-vista-and-xp/
  
  Check the print cue - DELETE/STOP all jobs - then Right Click on printer - DELETE Printer
  http://windowshelp.microsoft.com/Windows/en-US/Help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx
  
  If using Control Panel - Classic - Printers
  
  Try after unplugging your printer if needed.
  -------------------------------------------------------------
  
  Also check the Print Spooler Service and its dependencies and their dependencies.
  
  Print Spooler Service
  http://www.blackviper.com/WinVista/Services/Print_Spooler.htm
  
  How to Fix Windows Vista Print Spooler not Starting
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html
  
  ------------------------------------------------------------
  
  Check this thread if needed - stop and clear the spooler
  
  http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/a15779d6-ac0d-42fd-9ac2-a1da241ea19f/
  
  and here
  http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/58b54fa9-cf6f-40f7-90b2-8093c6777493
  
  ------------------------------------------------------
  Clean up general corruption and repair/replace any damaged/missing files.
  
  Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
  
  Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN
  
  Enter this at the prompt - sfc /scannow
  
  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.microsoft.com/kb/928228
  
  Run CheckDisk (chkdsk) at startup.
  
  How to Run Check Disk at Startup in Vista
  http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
  
  
  Hope this helps.
  

  ---

  Rob - Bicycle - Mark Twain said it right.

  • Marked As Answer byJason H. - Support EngineerMSFT, ModeratorFriday, November 13, 2009 4:44 PM
  • Proposed As Answer bySpiritX Saturday, November 07, 2009 8:01 AM
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