safely removal of bda device
- hi im having problems ejecting my bda device when i use the safely remove hardware icon in the task bar.it says '' windows cant stop your af9015 bda device because a programn is still using it close any programns that might be using it and try again later.i cant find any programns using it and will i cause any harm to it ejecting it .have you any ideas of what could be the problem1 person got this answerI do too
Answers
Hi basil1,
Welcome to Microsoft Answers Forums.
We would like to get more information from you, to help troubleshoot your issue. Please answer the following questions as best you can.
· When was the last time it was working?
· Do you remember making any changes to the computer recently?
· Are you able to eject other device successfully?
First I would suggest that you close all the programs running on the computer and check what happens.
To help troubleshoot error messages and other issues, you can start Windows Vista by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
Perform clean boot and check if you have the issue.1. Click Start, type msconfig in the Start Search box, and then press ENTER.
User Account Control permission
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup Items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.
If the issue is resolved check which third party is causing the problem, referring the link given below:
http://support.microsoft.com/kb/929135
Reset the computer to start as usual
After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
On the General tab, click the Normal Startup option, and then click OK.
When you are prompted to restart the computer, click Restart.
Refer the below link for more information.
Error message when you try to remove an external optical drive by using the "Safely remove hardware" feature in Windows Vista: "The device <Device_Name> cannot be stopped because a program is still using it"
http://support.microsoft.com/kb/938578
Halima S - Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.
- Marked As Answer byJason H. - Support EngineerMSFT, ModeratorFriday, November 13, 2009 5:15 PM
All Replies
Hi basil1,
Welcome to Microsoft Answers Forums.
We would like to get more information from you, to help troubleshoot your issue. Please answer the following questions as best you can.
· When was the last time it was working?
· Do you remember making any changes to the computer recently?
· Are you able to eject other device successfully?
First I would suggest that you close all the programs running on the computer and check what happens.
To help troubleshoot error messages and other issues, you can start Windows Vista by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
Perform clean boot and check if you have the issue.1. Click Start, type msconfig in the Start Search box, and then press ENTER.
User Account Control permission
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup Items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.
If the issue is resolved check which third party is causing the problem, referring the link given below:
http://support.microsoft.com/kb/929135
Reset the computer to start as usual
After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
On the General tab, click the Normal Startup option, and then click OK.
When you are prompted to restart the computer, click Restart.
Refer the below link for more information.
Error message when you try to remove an external optical drive by using the "Safely remove hardware" feature in Windows Vista: "The device <Device_Name> cannot be stopped because a program is still using it"
http://support.microsoft.com/kb/938578
Halima S - Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.
- Marked As Answer byJason H. - Support EngineerMSFT, ModeratorFriday, November 13, 2009 5:15 PM
