DVD-ROM won't recognize disc present.
- When I insert a DVD (store-bought) my DVD-ROM won't recognize a disk is present. I removed all filters from the registry and removed and installed driver and it still won't work.1 person got this answerI do too
Answers
- Hi,
Is this with ALL DVD's or just a few? If all please do ALL of the below even though you have done some
before as it is often the total process which solves the issue. If you skip around you can actually make it
harder to fix (if it is not a bad drive).
Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
this will refresh the default driver stack. Even if drive is not shown continue below.
Then work your way through these - remember the drive could be bad, could have a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951
CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems
Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.
Hope these help.
Rob - Bicycle - Mark Twain said it right.- Marked As Answer byJason H. - Support EngineerMSFT, ModeratorFriday, November 13, 2009 5:14 PM
- Proposed As Answer bySpiritX Wednesday, November 04, 2009 9:32 PM
All Replies
- Hi,
Is this with ALL DVD's or just a few? If all please do ALL of the below even though you have done some
before as it is often the total process which solves the issue. If you skip around you can actually make it
harder to fix (if it is not a bad drive).
Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
this will refresh the default driver stack. Even if drive is not shown continue below.
Then work your way through these - remember the drive could be bad, could have a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951
CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems
Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.
Hope these help.
Rob - Bicycle - Mark Twain said it right.- Marked As Answer byJason H. - Support EngineerMSFT, ModeratorFriday, November 13, 2009 5:14 PM
- Proposed As Answer bySpiritX Wednesday, November 04, 2009 9:32 PM
