Flight Simulator X Deluxe Edition Error 1310

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• Sunday, November 08, 2009 8:03 PMDivya R - Microsoft SupportMicrosoft Support, Moderator

   
  

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  Hi,

  Welcome to Microsoft Answers!

  a.     Check if this issue persists with another user account as well?

  b.    Also specify which version of Operating system are you using?

   

  Windows Vista

  1.    Click Start, type programs and features in the Start Search box, and then press ENTER.

  2.    In the list of programs, click the third-party program that you want to remove, and then click Uninstall.

  3.    If you are prompted to confirm that you want to remove the program, click Yes.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  4.    Follow the instructions that appear on the screen to complete the removal process.

  Microsoft Windows XP

  1.    Click Start, click Run, type appwiz.cpl, and then click OK.

  2.    Click the third-party program that you want to remove in the list of installed programs.

  3.    Follow the instructions that appear on the screen to complete the removal process.

  For more information visit the following link:

  http://support.microsoft.com/kb/932849

   

  Method 2:

  Check with a different user account:

  To create a user account

  1.    To open User Accounts, click the Start button, click Control Panel, click User Accounts and Family Safety, and then click User Accounts.

  2.    Click Manage another account. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3.    Click Create a new account.

  4.    Type the name you want to give the user account, click an account type, and then click Create Account.

  For more information visit the following link:

  http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

   

  You may also visit the following link which talks about the similar issue:

  http://social.technet.microsoft.com/Forums/en/w7itproappcompat/thread/4c4561dc-e857-445c-8d15-7939ede14a5e

   

  Let me know if this helped.

  Regards,

  Divya R – Microsoft Support.

  Visit our Microsoft Answers Feedback Forum and let us know what you think.

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• Sunday, November 08, 2009 11:13 PMrjbblackbelt

   
  

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  Unfortunately, changing user accounts didn't help.  I am using Vista Home basic.
  
  rjbblackbelt

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• Monday, November 16, 2009 2:53 PMMike - Support EngineerMSFT, Moderator

   
  

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  rjbblackbelt,
       Give this a try and let us know the results.
  
  Unregister and reregister Windows Installer. To do this, follow these steps:
  
  1. Click Start, and then click Run.
  2. In the Open box, type msiexec /unreg, and then press ENTER.
  3. Click Start, and then click Run.
  4. In the Open box, type msiexec /regserver, and then press ENTER.
  
  

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  Mike - Microsoft Answers Support Engineer
  Visit our Microsoft Answers Feedback Forum and let us know what you think.

  • Marked As Answer byMike - Support EngineerMSFT, ModeratorMonday, November 23, 2009 2:26 PM
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