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Answer'running in software rendering mode' message for freecell

  • Saturday, November 07, 2009 1:04 AMmjwells Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I got the same 'running in software rendering mode' for freecell after spending 1-1/2 days getting Vista Service Pack 2 installed.  The DirectX 3 options are unavailable; what now?  I've checked everything I can think of so far....
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  • Saturday, November 07, 2009 8:23 PMMeghmala - Microsoft SupportMicrosoft Support, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi mjwells,

    Welcome to Microsoft Answers.

    We would be able to help you better if you can tell us - What is the make and model of your computer?

    Also, check DirectX diagnostic utility to make sure Hardware Acceleration is fully enabled (if you have not already done so)

    1. Click START
    2. Type 'dxdiag' (without quotes) and press enter
    3. Click 'NO' to the driver popup
    4. Click the 'Display' tab
    Under DirectX Features, are all three set to 'enable'? If not, set them to that.

    If the issue does not get resolved by the above resolution then it is a guess that Vista couldn't find a proper driver for your adapter so has installed the standard VGA driver instead. You'll need to download, and install, the correct driver either from the manufacturer’s website and install it.

    Thanks,
    Hope this helps. Let us know the results.
    Meghmala – Microsoft Support

    Visit our Microsoft Answers Feedback Forum and let us know what you think

     

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  • Saturday, November 07, 2009 8:23 PMMeghmala - Microsoft SupportMicrosoft Support, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi mjwells,

    Welcome to Microsoft Answers.

    We would be able to help you better if you can tell us - What is the make and model of your computer?

    Also, check DirectX diagnostic utility to make sure Hardware Acceleration is fully enabled (if you have not already done so)

    1. Click START
    2. Type 'dxdiag' (without quotes) and press enter
    3. Click 'NO' to the driver popup
    4. Click the 'Display' tab
    Under DirectX Features, are all three set to 'enable'? If not, set them to that.

    If the issue does not get resolved by the above resolution then it is a guess that Vista couldn't find a proper driver for your adapter so has installed the standard VGA driver instead. You'll need to download, and install, the correct driver either from the manufacturer’s website and install it.

    Thanks,
    Hope this helps. Let us know the results.
    Meghmala – Microsoft Support

    Visit our Microsoft Answers Feedback Forum and let us know what you think