why is my account denied without my consult????
- hello, my account has been closed cause it says i "violated the terms of use" when i did nothing at all!! one day i am on the next day i log in it says that! so when i look at the page on where it says to click on the link to renew my account i don't see anything. can you please tell me what to do cause this email account is very important to me! i would greatly appriciate it if you can help me.1 person got this answerI do too
Answers
- Contact the Support Section for your Email Program from where it was deleted from, and ask them why your Account was deleted.
They may renew it for you.
Cheers.
Mick Murphy - Microsoft Partner- Marked As Answer byMichael - Support EngineerMSFT, ModeratorMonday, September 21, 2009 5:14 PM
- Proposed As Answer byAmritha K - Microsoft SupportMicrosoft Support, ModeratorSaturday, September 05, 2009 11:19 AM
All Replies
- hello, my account has been closed cause it says i "violated the terms of use" when i did nothing at all!! one day i am on the next day i log in it says that! so when i look at the page on where it says to click on the link to renew my account i don't see anything. can you please tell me what to do cause this email account is very important to me! i would greatly appriciate it if you can help me. -nikki
- Merged byAmritha K - Microsoft SupportMicrosoft Support, ModeratorSaturday, September 05, 2009 11:20 AM
- Contact the Support Section for your Email Program from where it was deleted from, and ask them why your Account was deleted.
They may renew it for you.
Cheers.
Mick Murphy - Microsoft Partner- Marked As Answer byMichael - Support EngineerMSFT, ModeratorMonday, September 21, 2009 5:14 PM
- Proposed As Answer byAmritha K - Microsoft SupportMicrosoft Support, ModeratorSaturday, September 05, 2009 11:19 AM
- Hello wolfgirl,
You may want to contact your email service provider regarding this violation. It maybe that someone stole your account or fraud. Hope this helps you. Make it a great day!
"In the End The Love You Take, Is Equal To The Love You Make" (The Beatles last song from thier last album, Abbey Road.)- Proposed As Answer byMichael Murphy Wednesday, September 09, 2009 11:21 AM
- Proposed As Answer byAmritha K - Microsoft SupportMicrosoft Support, ModeratorSaturday, September 05, 2009 11:17 AM
Okay thank you MCSE! But how can I know that someone stole my account?
Okay i'll try that and i hope it works, and thank you for your advice Michael. I'll take your word on that and thank you again.
- Hello wolfgirl,
We don't know anything more then you do as to what happened to your email account. If it was highjacked or forgotten passward, then have your service provider reset or delete it so you can recreate it again. Hope this helps you. Let us know what they find. Make a great day!
"In the End The Love You Take, Is Equal To The Love You Make" (The Beatles last song from thier last album, Abbey Road.) - You are welcome.
Hope your Email Provider can shed some light on it for you.
Good luck with it.
Mick Murphy - Microsoft Partner - Hey guys,
Well i tried both of your advices (MCSE, and Michael) but they didn't work. I email the abuse center a few days ago and they nevered replied back to me. I tried to think of everything that I could think of to renew it but it won't work and I know that there are some people out there who are in the same place as I am and I tried the other windows live help to get a second opinion and they nevered once acknologed me, so I really appriciate both of you in helping me out but I was thinking if you can give me some more advice in what to do or can one of you please tell me the link that it is talking about. Well here is what I get everytime I try to log into my account.
This account has been closed
Your account has been closed because it seems to have violated our Terms of Use. To re-open your account, please do the following:1. Click on the link below and fill out the e-mail support form.
2. In the box labeled "Please select an option", choose Connections/Sign In Problem.
3. Another box will appear. It will also be labeled "Please select an option". Choose Account Closed. Access Denied.
4. Make sure you answer all the questions that have a red star (*) by them. Then click Submit.
We'll review your request and get back to you within 24 hours. Please DO NOT submit multiple tickets - it will delay how long it takes us to respond.
And well I tried on what it said on what to do but it doesn't show me the link, and they never got to me within 24 hours. So I'll appriciate it once again if you guys can help me out still. Please and Thank You.
-wolfgirl - Hello wolfgirl,
Who is your email provider? Maybe a phone call will work better? Make it a great day!
"In the End The Love You Take, Is Equal To The Love You Make" (The Beatles last song from thier last album, Abbey Road.) Hello MCSE,
I honestly don't know but how can I find out? And where can I find a phone number to call them? Thanks and I hope you have a nice day as well. -wolfgirlHello wolfgirl,
Who is your email service provider? Make it a great day!
"In the End The Love You Take, Is Equal To The Love You Make" (The Beatles last song from thier last album, Abbey Road.)Hello MCSE,
My email service provider is hotmail. Is it possible that if I send you my email account that you can tell me what is wrong with it?? Thank you and have a great day as well. -wolfgirlHello MCSE,
My email service provider is hotmail. Is it possible that if I send you my email account that you can tell me what is wrong with it?? Thank you and have a great day as well. -wolfgirl
No emails are sent or rec'd from here.
http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!4463.entry
Read/use the info at the above link.
That is as much help as we can give you.
Good luck with it.
Cheers.
Mick Murphy - Microsoft Partner- Proposed As Answer byTHE C. Friday, September 11, 2009 7:01 AM
