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• Friday, July 03, 2009 9:47 AMTHE C.

   
  

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  Hello boab01,
  
  
  Here is some excellent advice from Dave_D from the Vista forums:
  
  
  Dave_D Support EngineerMSFT, Moderator

   

  

  Hi nahum k,
  
  
  

  Thanks for visiting the Microsoft Vista answers forum.

  
  
  

  This problem is caused because of codecs and other COM components installed by various softwares that aren’t fully Vista-compatible, like some versions of DivX or Nero. You should update to the very latest versions of the program you are using. See this link for more detail on the steps to find a solution:

  
  http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/
  
  Hope this helps. Let us know if you still need help.

  ---

  Dave D
  Microsoft Answers Support Engineer
  Visit our Microsoft Answers Feedback Forum and let us know what you think.
  
  
  Make it a great day!
  
  
  

  ---

  "In the End The Love You Take, Is Equal To The Love You Make"

  • Marked As Answer byboab01 Saturday, July 04, 2009 3:46 PM
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• Saturday, July 04, 2009 3:49 PMboab01

   
  

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  work great thanks for that help
  
  

  • Marked As Answer byboab01 Saturday, July 04, 2009 3:50 PM
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• Saturday, July 04, 2009 11:32 PMTHE C.

   
  

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  Hello boab01,
  
  
  
  Your Welcome! Make it a great day!
  
  
  
  
  

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  "In the End The Love You Take, Is Equal To The Love You Make"

  • Marked As Answer byboab01 Sunday, July 05, 2009 8:59 AM
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• Saturday, October 24, 2009 4:32 PMckerr15

   
  

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  Go away viralpanchal31! Your website is in no way related to any content here!

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  Thanks, Callum Kerr. Check out my website for information on my software products. Xbox Live Gamertag: callum151000
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