Hello boab01,
Do you have a Vimicro web camera? If so, you may need to update the drivers for this device. Maybe this will help you, visit the
www.A4tech.com. It's all free and no limits of how much you can use it. It tells you what you have to do including directions on installations, as well as getting the correct drivers for your web camera for your version of Windows. Hope this helps you. Let us know either way. Make it a great day!
"In the End The Love You Take, Is Equal To The Love You Make"