i have windows vista home basic i am trying to connect to my t.v i have it physically connected with a xvga monitor cable but im getting a pop up saying my software is wrong?something about a vga driver?

All Replies

• Saturday, November 07, 2009 11:36 PMKarthik T - Microsoft SupportModerator

   
  

  0

  Sign In to Vote

  Hi

   

  Thank you for using Microsoft Windows Vista Forums. 

   

  I will require some additional information to assist you better.

  Ø  What is the exact error message that you are getting?

   

  In the mean time, follow the instructions which might help you in resolving the issues.

   

  Let us try updating the graphics and video drivers from the manufacturer’s website.

   

  If that does not work, you need to uninstall and reinstall the drivers.

   

  You can also try updating the graphics and video drivers from device manager which might help you in resolving the issue.

   

  Click on the link below for more information on updating the drivers.

   

  Finding drivers

  http://windowshelp.microsoft.com/Windows/en-US/Help/64deec6d-7992-4ddc-86eb-398d30d6836d1033.mspx

   

  For information about your hardware manufacturer, visit the following Web site:

  http://support.microsoft.com/gp/vendors/en-us

   

  Check if the issue is resolved.

   

  Please post back and let us know if this has helped to resolve your issue.

   

  Regards,

  KarthiK TP

  • Marked As Answer byChris.H - Support EngineerMSFT, ModeratorFriday, November 20, 2009 7:34 PM
  •  
  • Reply
  • Quote