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Answers > Forums Home > Windows Vista Forums > Network, Email, & Getting Online > My e-mail address is sbcglobal.net. When I try to dend ane-mail via Microsoft windows I get a notice that sbcglobal,net canot be found. HELP!__
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AnswerMy e-mail address is sbcglobal.net. When I try to dend ane-mail via Microsoft windows I get a notice that sbcglobal,net canot be found. HELP!__

  • Saturday, November 07, 2009 2:23 PMTanna Kay Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I need to ask questions related to my professional license and when I click in the link I get an error notice that says my e-mail address cannot be found. I am on sbcglobal,net and I'm trying to send via microsoft Hot mail. I have signed up with hot mail and do get MSN infor over it.
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  • Sunday, November 08, 2009 3:06 AMKarthik T - Microsoft SupportMicrosoft Support, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi

     

    Thank you for using Microsoft Windows Vista Forums. 

     

    I will require some additional information to assist you better.

    Ø  Was it working fine before?

    Ø  What is the exact error message that you are getting?

    Ø  Are you using any email clients to send/receive emails?

     

    If you are using Internet Explorer to send/receive emails, let us try resetting the Internet Explorer which might help us in resolving the issue.

     

    To have us reset Internet Explorer for you, go to the “Fix it for me” section and click on “Fix it” button.

     

    How to reset Internet Explorer settings

    http://support.microsoft.com/kb/923737

     

    When you reset Internet Explorer settings, all add-ons and customizations are deleted, and you basically start with a fresh version of Internet Explorer.

    Disclaimer: Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings are lost and cannot be recovered.

     

    Check if the issue is resolved.

     

    If that does not work, I would recommend checking Windows live specific resources:

     

    https://support.live.com/?scrx=1

    http://windowslivehelp.com/community/

    http://social.answers.microsoft.com/Forums/en-US/category/windowslive

     

    Please post back and let us know if this has helped to resolve your issue.

     

    Regards,

    KarthiK TP
     

All Replies

  • Sunday, November 08, 2009 3:06 AMKarthik T - Microsoft SupportMicrosoft Support, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
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    0
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    Hi

     

    Thank you for using Microsoft Windows Vista Forums. 

     

    I will require some additional information to assist you better.

    Ø  Was it working fine before?

    Ø  What is the exact error message that you are getting?

    Ø  Are you using any email clients to send/receive emails?

     

    If you are using Internet Explorer to send/receive emails, let us try resetting the Internet Explorer which might help us in resolving the issue.

     

    To have us reset Internet Explorer for you, go to the “Fix it for me” section and click on “Fix it” button.

     

    How to reset Internet Explorer settings

    http://support.microsoft.com/kb/923737

     

    When you reset Internet Explorer settings, all add-ons and customizations are deleted, and you basically start with a fresh version of Internet Explorer.

    Disclaimer: Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings are lost and cannot be recovered.

     

    Check if the issue is resolved.

     

    If that does not work, I would recommend checking Windows live specific resources:

     

    https://support.live.com/?scrx=1

    http://windowslivehelp.com/community/

    http://social.answers.microsoft.com/Forums/en-US/category/windowslive

     

    Please post back and let us know if this has helped to resolve your issue.

     

    Regards,

    KarthiK TP