Blank page when starting IE8- unistalled anti virus, but it didn't help. Has nothing to do with add ons PLEASE HELP

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• Thursday, October 08, 2009 2:38 PMSpiritX

   
  

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  Hi,
  
  Check your Icon used to Start IE - Right Click it - Properties - Shortcut tab is there something after
  
  "C:\Program Files\Internet Explorer\iexplore.exe"  on the Target line? If so remove it.
  
  Check IE - Tools - Internet Options - Home Page.
  
  --------------------------------------------------------
  
  IE troubleshooter :
  
  What antivirus/antispyware/security product do you have on machine? Include any you have EVER has on this
  machines including those you uninstalled (they leave remnants behind which can cause strange issues).
  
  If no joy something maybe blocking it.
  
  Start - All Programs - Accessores - System Tools - IE with no Addons - does this work better?
  
  IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK
  
  IE - Tools - Internet Options - Security Tab -  click reset all zones to default - Apply / OK
  
  Close and restart IE and/or IE with no addons
  
  any better?
  
  IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java still installs it
  and it causes issues - you ever update Java go back in and disable it again.) Look for other possible problems.
  
  Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right. Permitted
  are usually OK and "not permitted" are not always bad. If in doubt about a program ask about it here.
  
  Could be a BHO - BHOremover - Free - standalone program, needs no install, download and run - not all
  are bad however some can cause your issue (Toolbars are BHO's).
  http://securityxploded.com/bhoremover.php
  
  Startup Programs
  http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html
  
  Also get Malwarebytes - free - use as scanner only.
  
  http://www.malwarebytes.org/
  
  --------------------------------
  
  Try these to clear corruption and repair/replace damaged/missing system files.
  
  Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
  
  Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN
  
  sfc /scannow
  
  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.microsoft.com/kb/928228
  
  
  Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.
  
  How to Run Check Disk at Startup in Vista
  http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
  
  --------------------
  
  Start - in search box type ->    command
  
  at top of list find COMMAND - RIGHT CLICK on it - RUN AS ADMIN
  
  Type the following commands (or copy and paste one at a time), each followed by pressing enter.

  ipconfig /flushdns

  nbtstat -R

  nbtstat -RR

  netsh int reset all

  netsh int ip reset

  netsh winsock reset
  
  REBOOT
  
  That resets your TCP/IP stack
  
  Hope this helps.

  ---

  Rob - Bicycle - Mark Twain said it right.

  • Marked As Answer bySteven - Support EngineerMicrosoft Support, ModeratorThursday, October 15, 2009 1:54 PM
  • Proposed As Answer bySpiritX Thursday, October 08, 2009 2:38 PM
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• Thursday, October 08, 2009 5:51 PMPA Bear MS MVPMVP

   
  

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  Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when posting in this forum.
  
  Your UserAgent (UA) string is excessively long, primarily due to all of @#$% you've installed (e.g., Comcast, Windows Live, TheFreeDictionary.com, and chromeframe).
  
  See these related troubleshooting & resolution pages:
  
  User-Agent test and override registry scripts
  http://www.enhanceie.com/ua.aspx 
  
  ProxyPick
  http://www.enhanceie.com/ietoys/uapick.asp
  
  Overlong headers result in HTTP/4xx or HTTP/5xx errors, particularly on devices like routers or webcams | A similar problem can occur with the User-Agent header (subsection) here: http://www.enhanceie.com/ie/troubleshoot.asp 
  
  <edit>
  Also see http://blogs.msdn.com/ieinternals/archive/2009/10/08/Extending-the-User-Agent-String-Problems-and-Alternatives.aspx
  </edit>

  ---

  ~Robear Dyer (PA Bear)
  MS MVP (IE, Mail, Security, Windows & Update Services) since 2002
  Disclaimer: I neither represent nor work for Microsoft

  • Marked As Answer bySteven - Support EngineerMicrosoft Support, ModeratorThursday, October 15, 2009 1:54 PM
  • Proposed As Answer byPA Bear MS MVPMVPThursday, October 08, 2009 5:51 PM
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