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Explorer.exe crashes when I right-click items in start menu

• Saturday, July 11, 2009 11:13 AMDmitry Perets

   
  

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  Hello,

  
  

  Explorer crashes each time I right-click something in start menu. Here is the information from the event viewer:

  
  

  Log Name:      Application

  Source:        Application Error

  Date:          11-Jul-09 14:03:28

  Event ID:      1000

  Task Category: (100)

  Level:         Error

  Keywords:      Classic

  User:          N/A

  Computer:      DmitryPerets-PC

  Description:

  Faulting application name: explorer.exe, version: 6.1.7100.0, time stamp: 0x49ee974f

  Faulting module name: ntdll.dll, version: 6.1.7100.0, time stamp: 0x49eeab11

  Exception code: 0xc0150010

  Fault offset: 0x000000000006b282

  Faulting process id: 0x1864

  Faulting application start time: 0x01ca021735437eb9

  Faulting application path: C:\Windows\explorer.exe

  Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

  Report Id: 75e44676-6e0a-11de-bd54-0016e68b3d0c

  Event Xml:

  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

      <Provider Name="Application Error" />

      <EventID Qualifiers="0">1000</EventID>

      <Level>2</Level>

      <Task>100</Task>

      <Keywords>0x80000000000000</Keywords>

      <TimeCreated SystemTime="2009-07-11T11:03:28.000000000Z" />

      <EventRecordID>7402</EventRecordID>

      <Channel>Application</Channel>

      <Computer>DmitryPerets-PC</Computer>

      <Security />

    </System>

    <EventData>

      <Data>explorer.exe</Data>

      <Data>6.1.7100.0</Data>

      <Data>49ee974f</Data>

      <Data>ntdll.dll</Data>

      <Data>6.1.7100.0</Data>

      <Data>49eeab11</Data>

      <Data>c0150010</Data>

      <Data>000000000006b282</Data>

      <Data>1864</Data>

      <Data>01ca021735437eb9</Data>

      <Data>C:\Windows\explorer.exe</Data>

      <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

      <Data>75e44676-6e0a-11de-bd54-0016e68b3d0c</Data>

    </EventData>

  </Event>

  
  

  I tried to find shell extension which causes the problem. The only thing I found is the following: if I disable the OLE32 Extension for HTTP (HKLM/Software/Classes/Protocols/Handler/http), then I can right-click without the crash, but only once - next time I right-click it crashes again (seems like the problematic extension is being still loaded after I click for the first time).

  
  

  Did anybody see this issue?

  
  

  My system: Windows 7 RC build 7100 64-bit, NVIDIA 7600GT GPU (drivers ver. 186.18), 4Gb RAM, Gigabyte 965P-DS3 motherboard.

  1 person got this answerI do too